Own end-to-end project management for active therapeutic programs, including timeline development, resource coordination, milestone tracking, and dependency management across product, science ...
Own end-to-end project management for active therapeutic programs, including timeline development, resource coordination, milestone tracking, and dependency management across product, science ...
Program Manager - Medical Device
Beverly, MA · On-site
$120K - $140K/yr
Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...
Program Manager - Medical Device
Beverly, MA · On-site
$120K - $140K/yr
Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...
Program Manager - Medical Device
Beverly, MA · On-site
$120K - $140K/yr
Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...
Program Manager - Medical Device
Beverly, MA · On-site
$120K - $140K/yr
Maintain alignment with clinicians, customers, internal teams, and FM key stakeholders through ... Understanding of program management best practices and entire product life cycle. * Travel to other ...
Program Manager
Natick, MA · On-site
$110K - $180K/yr
As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...
Program Manager
Natick, MA · On-site
$110K - $180K/yr
As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...
Program Manager
Natick, MA · On-site
$110K - $180K/yr
As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...
Quick apply
Program Manager
Natick, MA · On-site
$110K - $180K/yr
As a Program Manager, you will oversee the planning, development, and execution of projects to meet customer specifications and deadlines for space missions. This role requires experience in leading ...
Program Manager
Boston, MA · On-site
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Quick apply
Program Manager
Boston, MA · On-site
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Program Manager
Boston, MA · On-site
$59K - $63K/yr
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Program Manager
Boston, MA · On-site
$59K - $63K/yr
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Program Manager
Boston, MA · Hybrid
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
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Program Manager
Boston, MA · Hybrid
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Whom do we serve (students, clients, customers) We offer programs for Boston Public School middle ... The Program Manager role is responsible for co-managing and coaching a team of facilitators, and ...
Program Manager
Boston, MA · On-site
$98K - $120K/yr
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
Program Manager
Boston, MA · On-site
$98K - $120K/yr
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
Program Manager
Boston, MA · Hybrid
$98K - $120K/yr
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
Program Manager
Boston, MA · Hybrid
$98K - $120K/yr
... their customers pay with ease - no matter where they are in the world. What more do we need to ... As Program Manager , you will join our growing Enterprise PMO function and lead enterprise level ...
Program Manager
Boston, MA · On-site
The customers that the Program Manager will be responsible for are often in a constant state of implementation, as they deepen their initial adoption of and repeatedly expand their use of AcuityMD to ...
Program Manager
Boston, MA · On-site
The customers that the Program Manager will be responsible for are often in a constant state of implementation, as they deepen their initial adoption of and repeatedly expand their use of AcuityMD to ...
Your Impact at LILA Lila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences - a senior operator who will drive the planning, execution, and delivery of ...
Your Impact at LILA Lila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences - a senior operator who will drive the planning, execution, and delivery of ...
Technical Program Manager
$150K - $200K/yr
Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin ... As a Technical Program Manager at Merlin Labs, you'll play a central role in bringing our autonomy ...
Technical Program Manager
$150K - $200K/yr
Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin ... As a Technical Program Manager at Merlin Labs, you'll play a central role in bringing our autonomy ...
Technical Program Manager
$150K - $200K/yr
Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin ... As a Technical Program Manager at Merlin Labs, you'll play a central role in bringing our autonomy ...
Quick apply
Technical Program Manager
$150K - $200K/yr
Backed by some of the world's leading investors, Merlin is scaling alongside our customers to begin ... As a Technical Program Manager at Merlin Labs, you'll play a central role in bringing our autonomy ...
Program Manager
Cambridge, MA · On-site
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Program Manager
Cambridge, MA · On-site
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Scaled Success Program Manager
Boston, MA · On-site
$125K - $250K/yr
Role Overview As a Scaled Success Program Manager at CodeRabbit, you will partner with engineering ... This is a high-impact, customer-facing role at the intersection of AI, software engineering ...
Scaled Success Program Manager
Boston, MA · On-site
$125K - $250K/yr
Role Overview As a Scaled Success Program Manager at CodeRabbit, you will partner with engineering ... This is a high-impact, customer-facing role at the intersection of AI, software engineering ...
Program Manager
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Program Manager
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Program Manager
Cambridge, MA · On-site
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Quick apply
Program Manager
Cambridge, MA · On-site
$120K - $180K/yr
We partner with our customers and suppliers from conceptualization, design, and prototyping phases ... We are expanding our team and seeking a Program Manager to drive projects forward for our industry ...
Program Manager
Plainville, MA · On-site
$95K - $148K/yr
POSITION SUMMARY Manages multiple Steriles customer project(s) and related project team activities ... Employee assistance and family support programs, including commuter benefits and tuition ...
Program Manager
Plainville, MA · On-site
$95K - $148K/yr
POSITION SUMMARY Manages multiple Steriles customer project(s) and related project team activities ... Employee assistance and family support programs, including commuter benefits and tuition ...
Customer Program Manager information
See Milton, MA salary details
$9.64 - $17.15
1% of jobs
$17.15 - $24.66
5% of jobs
$24.66 - $32.17
9% of jobs
$38.74 is the 25th percentile. Wages below this are outliers.
$32.17 - $39.68
11% of jobs
$39.68 - $47.19
11% of jobs
$47.19 - $54.70
12% of jobs
The median wage is $55.36 / hr.
$54.70 - $62.20
18% of jobs
$69.09 is the 75th percentile. Wages above this are outliers.
$62.20 - $69.71
9% of jobs
$69.71 - $77.22
5% of jobs
$77.22 - $84.73
11% of jobs
$84.73 - $92.24
8% of jobs
$9
$58
$92
How much do customer program manager jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for customer program manager in Milton, MA is $58.62, according to ZipRecruiter salary data. Most workers in this role earn between $39.09 and $75.29 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer program manager?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is a customer program manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Milton, MA are hiring for Customer Program Manager jobs? Cities near Milton, MA with the most Customer Program Manager job openings:
Associate Director / Director, Customer Program Management, Life Sciences
Cambridge, MA • On-site
Full-time
Medical, Dental, Vision, Life
Re-posted 22 days ago
Job description
Your Impact at LILA
Lila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences - a senior operator who will drive the planning, execution, and delivery of therapeutic programs on Lila's platform. This person will provide direct project management leadership to the internal science, engineering, and automation teams developing molecules for our partners, owning timelines, resourcing, and progress tracking across complex, multidisciplinary programs. They will also serve as a senior operational interface with our pharmaceutical and biotech partners, ensuring that deliverables, governance, and communication are running smoothly.
These programs carry significant scientific complexity and commercial stakes. This role requires someone who can drive execution across fast-moving, technically demanding programs from the inside while maintaining the partner-facing judgment and presence to keep external stakeholders informed and aligned.
What You'll Be Building
Partner-Facing Delivery
Process & Scale
What You'll Need to Succeed
Bonus Points For
Compensation
We offer competitive base compensation with bonus potential and generous early-stage equity. Your final offer will reflect your background, expertise, and expected impact.
U.S. Benefits. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.
International Benefits. Full-time employees outside the U.S. receive a comprehensive benefits program tailored to their region. USD salary ranges apply only to U.S.-based positions; international salaries are set to local market.
Expected Base Salary Range
$148,000-$224,000 USD
About LILA
Lila Sciences is building Scientific Superintelligence™ to solve humankind's greatest challenges. We believe science is the most inspiring frontier for AI. Rather than hard-coding expert knowledge into tools, LILA builds systems that can learn for themselves.
LILA combines advanced AI models with proprietary AI Science Factory™ instruments into an operating system for science that executes the entire scientific method autonomously, accelerating discovery at unprecedented speed, scale, and impact across medicine, materials, and energy. Learn more at www.lila.ai.
Guided by our core values of truth, trust, curiosity, grit, and velocity, we move with startup speed while tackling problems of historic importance. If this sounds like an environment you'd love to work in, even if you don't meet every qualification listed above, we encourage you to apply.
We're All In
Lila Sciences is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Information you provide during your application process will be handled in accordance with our Candidate Privacy Policy.
A Note to Agencies
Lila Sciences does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Lila Sciences or its employees is strictly prohibited unless contacted directly by Lila Science's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Lila Sciences, and Lila Sciences will not owe any referral or other fees with respect thereto.
Lila Sciences is looking for an Associate Director / Director, Program Management, Life Sciences - a senior operator who will drive the planning, execution, and delivery of therapeutic programs on Lila's platform. This person will provide direct project management leadership to the internal science, engineering, and automation teams developing molecules for our partners, owning timelines, resourcing, and progress tracking across complex, multidisciplinary programs. They will also serve as a senior operational interface with our pharmaceutical and biotech partners, ensuring that deliverables, governance, and communication are running smoothly.
These programs carry significant scientific complexity and commercial stakes. This role requires someone who can drive execution across fast-moving, technically demanding programs from the inside while maintaining the partner-facing judgment and presence to keep external stakeholders informed and aligned.
What You'll Be Building
- Own end-to-end project management for active therapeutic programs, including timeline development, resource coordination, milestone tracking, and dependency management across product, science, machine learning and automation teams
- Drive day-to-day execution discipline; ensuring that internal teams have clear priorities, deliverables, and decision points, and that blockers are identified and resolved quickly
- Manage resource allocation discussions and trade-off decisions across a complex set of priorities (e.g., balancing experiments between AI model training and near-term partnership deliverables)
- Establish and maintain program-level reporting, including status updates, milestone tracking, and resource utilization views for internal leadership and external deliverables
- Proactively identify, communicate, and manage program risks, escalating appropriately and ensuring transparency with scientific and executive leadership
- Structure and facilitate effective internal program meetings, decision forums, and reviews; ensuring the right information reaches the right people at the right time
Partner-Facing Delivery
- Serve as the primary operational interface with partner organizations, coordinating joint governance, managing deliverable timelines, and driving alignment on milestones and expectations
- Translate internal program status into clear, structured updates for external partners, ensuring transparency without overexposing internal complexity
- Support alliance obligations including joint steering committees, milestone reporting, and deliverable handoffs
- Partner closely with scientific and product leadership to ensure that program plans reflect both Lila's platform capabilities and partner-specific program goals and business objectives
Process & Scale
- Lead the development of scalable project management practices, templates, and tools as Lila's partnership portfolio grows
- Help build repeatable operating models for how Lila plans, tracks, and delivers partner programs
What You'll Need to Succeed
- 8+ years of experience in the pharmaceutical or biotechnology industry in roles associated with drug discovery or development, project management, or operations
- 5+ years in program management, project management, or a similar cross-functional coordination role with direct responsibility for timelines, resourcing, and tracking
- Demonstrated ability to independently drive execution across complex, multidisciplinary programs with significant scientific and commercial stakes
- Strong understanding of drug discovery and development processes; ability to engage credibly with scientific stakeholders and communicate at a high level across therapeutic and technical domains
- Experience managing programs with external partners, including milestone management, governance, and stakeholder communication
- Outstanding communication skills, with the ability to distill complex scientific and operational information for diverse audiences including executive leadership and external partners
- Proven ability to influence without authority and drive alignment across cross-functional teams
Bonus Points For
- Experience working at or partnering with AI-native or platform-based drug discovery companies
- Experience managing external collaborations in a discovery or preclinical setting (alliance management, CRO/CDMO oversight, or joint research programs)
- Familiarity with project management tools and methodologies (e.g., critical path analysis, scenario planning, resource management, portfolio reporting)
- Familiarity with the rapid evolution of LLMs and AI-driven science platforms and a perspective on how this will impact partnership models in drug discovery
Compensation
We offer competitive base compensation with bonus potential and generous early-stage equity. Your final offer will reflect your background, expertise, and expected impact.
U.S. Benefits. Full-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program.
International Benefits. Full-time employees outside the U.S. receive a comprehensive benefits program tailored to their region. USD salary ranges apply only to U.S.-based positions; international salaries are set to local market.
Expected Base Salary Range
$148,000-$224,000 USD
About LILA
Lila Sciences is building Scientific Superintelligence™ to solve humankind's greatest challenges. We believe science is the most inspiring frontier for AI. Rather than hard-coding expert knowledge into tools, LILA builds systems that can learn for themselves.
LILA combines advanced AI models with proprietary AI Science Factory™ instruments into an operating system for science that executes the entire scientific method autonomously, accelerating discovery at unprecedented speed, scale, and impact across medicine, materials, and energy. Learn more at www.lila.ai.
Guided by our core values of truth, trust, curiosity, grit, and velocity, we move with startup speed while tackling problems of historic importance. If this sounds like an environment you'd love to work in, even if you don't meet every qualification listed above, we encourage you to apply.
We're All In
Lila Sciences is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Information you provide during your application process will be handled in accordance with our Candidate Privacy Policy.
A Note to Agencies
Lila Sciences does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Lila Sciences or its employees is strictly prohibited unless contacted directly by Lila Science's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Lila Sciences, and Lila Sciences will not owe any referral or other fees with respect thereto.