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Customer Program Manager Jobs in Lithonia, GA (NOW HIRING)

NexusOne

Technical Program Manager

Atlanta, GA · On-site

$124K - $160K/yr

The Technical Program Manager will own solution delivery for strategic accounts, translating customer needs into actionable requirements and ensuring successful engagement outcomes. Responsibilities ...

NLB Services

Program Manager II

Atlanta, GA · On-site

... and customer and employee experiences. Partner with cross-functional stakeholders to align on ... Experience managing multiple initiatives and priorities simultaneously. Proficiency with Microsoft ...

Aderant

Program Manager, Engineering Ops

Atlanta, GA · On-site

$124K/yr

Aderant is seeking a Program Manager . Aderant is scaling how we plan, execute, and collaborate to ... Experience with SaaS platforms, enterprise customers, regulated/contract-heavy environments, or ...

Aderant

Program Manager, Engineering Ops

Atlanta, GA · On-site

$124K/yr

Aderant is seeking a Program Manager . Aderant is scaling how we plan, execute, and collaborate to ... Experience with SaaS platforms, enterprise customers, regulated/contract-heavy environments, or ...

Sotera Health

XBU Program Manager

Atlanta, GA · On-site

We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies. Sotera Health ...

J.P. Morgan

Lead Technical Program Manager

Atlanta, GA · On-site

$124K - $160K/yr

As a Lead Technical Program Manager in Core Platform Engineering, you will drive the successful ... Our mission is to create engaged, lifelong relationships and put our customers at the heart of ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Lithonia, GA

Customer Program Manager information

See Lithonia, GA salary details

$8

$49

$77

How much do customer program manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer program manager in Lithonia, GA is $49.37, according to ZipRecruiter salary data. Most workers in this role earn between $32.93 and $63.41 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Lithonia, GA are hiring for Customer Program Manager jobs?

Cities near Lithonia, GA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Lithonia, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $102,695 per year, or $49.4 per hour.

DMS Program Manager - Airframe Planning

Delta Air Lines, Inc.

Atlanta, GA • On-site

Full-time

Retirement

Posted 3 days ago

New

Delta Air Lines rating

8.1

Company rating: 8.1 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

5th of 26 rated airlines

Job description

The DMS Program Manager-Asset Planning is responsible for planning aircraft retirement parking, disposition and part-out program to ensure maximum benefits are realized.  The Program Manager works with the DMS Senior Program Manager to coordinate requests from TOC customers and ensure prompt delivery.   The Program Manager, Asset planning will work with TOC counterparts or DMS Product line team to collect and refine data necessary in order to identify and evaluate asset purchase or disposition opportunities that minimize inventory levels and maximize operating cost reduction.  Coordinate and interact with Delta business units, DMS business units on the planning requirements for finance, maintenance, engineering, MRO Services and external customers. This position reports to the DMS Vice President-Operation's and interacts frequently with middle/senior management.

Primary functions include but are not limited to:

  • Plan aircraft retirement and aircraft storage programs including coordination with Fleet Strategy, Demand Planning, OCC, Contracts, DMS site operation, and MRO Providers.
  • Review and upload online harvest material requests, then coordinate action with on-site reps.
  • Maintain Delta material inventory and usage data to support airframe valuation analyses and ensure expected return on investment.
  • Coordinate & Plan the induction of acquired assets into Delta's/DMS's operation to achieve expected benefits.
  • Improve vendor performance with quarterly business reviews with vendors and Identify opportunities to improve invoice audits, and cost reduction opportunities.

What Delta Air Lines employees say

Pay

Benefits

Hours and flexibility

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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