Customer Program Manager Jobs in Kissimmee, FL (NOW HIRING)

Description

Senior Program Manager

National Capital Region – Orlando, FL – Dayton, OH

TS/SCI Clearance

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Our 50,000 employees collaborate to deliver mission outcomes across critical markets.

Your greatest work is ahead!

We are in search of a Senior Program Manager (PM) for an exciting opportunity to lead the delivery of network capabilities for the US Air Force to meet demanding operational mission needs.  This leader will own day-to-day program execution—cost, schedule, technical performance, quality, and customer satisfaction—while serving as the primary interface to the customer's program office, other industry partners, and mission stakeholders. The Senior Program Manager position aligns within the Defense Decision Advantage Business Area delivering operational mission software, networks and enabling technologies that transform multi-domain data across all classification levels into decision advantage at mission speed. 

PRIMARY RESPONSIBILITIES:

• Serve as the single point of accountability for program execution, including cost, schedule, technical baseline, risk, quality, and customer satisfaction.
• Lead delivery of network capabilities which include the design, deployment and integration of global infrastructure. 
• Manage the program financial baseline, including EAC/ETC development, monthly financial reviews, variance analysis, funding and staffing plans, and achievement of Annual Operating Plan (AOP) commitments.
• Communicate clearly and proactively with leadership, employees, peers, and customers to ensure transparency and shared understanding of goals, risks, dependencies, and outcomes.
• Own risk and opportunity management, including identification, mitigation planning, and escalation of issues that threaten cost, schedule, or mission outcomes.
• Lead with a focus on team cohesion, collaboration, and a high-performance culture aligned to Leidos values and mission outcomes.
• Demonstrate a bias for action with a willingness to personally engage at the point of execution—removing friction, driving decisions, and delivering outcomes at speed.
• Coordinate cross-functional efforts across Leidos—engineering, security, contracts, subcontracts, finance, and talent acquisition—to integrate capabilities and maximize mission and business outcomes.
• Ensure program compliance with all applicable security requirements, classification guidance, contractual obligations, and Leidos program management standards.
• Support organic growth by identifying follow-on and adjacent opportunities, contributing to capture/proposal efforts, and demonstrating past performance that strengthens recompete position while growing program scope through delivery performance and customer trust.
• Travel as required to support customer engagements, program reviews, and execution activities.

BASIC REQUIRED QUALIFICATIONS:

• Bachelor’s degree in related field with 12+ years of relevant experience or a Master’s degree with 10+ years of relevant experience. Additional years of experience may be considered in lieu of a degree.
• Currently possess an active Top Secret/SCI security clearance. In addition you must be willing and able to obtain and maintain a CI polygraph and program access if asked.
• Demonstrated success managing development programs with full cost, schedule, and technical accountability.
• Familiarity with Cloud and Edge Computing, Networks, Tactical Communications, Data Management, Systems Engineering, Cybersecurity, and C4ISR systems integration.
• Experience executing programs within classified environments, including working within security constraints, classification guidance, and accredited development enclaves.
• Experience briefing senior internal and external stakeholders with demonstrated strong communication, interpersonal, and relationship-building skills—able to influence and align diverse stakeholders including customers, technical teams, and internal leadership.
• Proven ability to analyze, solve, and execute complex technical and business challenges while instilling confidence among customers, staff, and senior leadership.
• Demonstrated experience interviewing, hiring, staffing, and developing multi-disciplinary project teams.

PREFERRED QUALIFICATIONS:

• Experience working with the Air Force.
• Experience leading agile teams (Scrum, SAFe, Kanban, or similar), including backlog management, release planning, and iterative delivery to an operational user base.
• PMP, PgMP, Certified Scrum Master (CSM), SAFe Program Consultant (SPC), or equivalent certification.
• Working knowledge of multiple contract types (FFP, CPFF, T&M) and their impact on agile delivery and program financial management.
• Experience managing subcontractors, product vendors, and teaming partners across the Defense Industrial Base (DIB).

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If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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