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Customer Program Manager Jobs in Tallahassee, FL

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IT Program Manager - Oracle Peoplesoft

Tallahassee, FL · On-site

$110K - $110K/yr

Serve as single point of contact between the customer and the PALM project team * Provide detailed ... Program Management documentation including system inventories, strategic documentation, white ...

L3HHCM20

Specialist, Program Scheduler

Tallahassee, FL · Remote

$73K - $135K/yr

Duties include managing the development and maintenance of complex program schedules including ... customers, vendors, etc.) when necessary. * Ensure projects and program schedules and plans are ...

Cook Systems

Manager, CRM Technology

Tallahassee, FL · On-site

Responsible for leading a team in analyzing business requirements and managing the planning and execution of Customer Relationship Management (CRM) technology programs to enhance customer ...

Xylem

Project Manager III

Thomasville, GA · On-site

Position Summary We are seeking a customer-focused Project Manager to lead the execution of complex ... Opportunity for growth into Senior Project Manager, Program Manager, or Operations Leadership roles ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Tallahassee, FL

Customer Program Manager information

See Tallahassee, FL salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Tallahassee, FL is $51.37, according to ZipRecruiter salary data. Most workers in this role earn between $34.23 and $66.01 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Tallahassee, FL are hiring for Customer Program Manager jobs?

Cities near Tallahassee, FL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Tallahassee, FL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $106,851 per year, or $51.4 per hour.

Senior Disaster Program Manager

Hagerty Consulting

Tallahassee, FL

$110K - $110K/yr

Full-time

Re-posted 9 days ago

Key responsibilities

  • Lead and manage disaster recovery programs, providing advisory services and complex problem-solving to clients.

  • Serve as a primary contact for client stakeholders and create written deliverables, including FEMA PA policy guidance.

  • Identify and implement process improvements to enhance team and project productivity and efficiency.

Job description

Company Description

Hagerty Consulting, Inc. (Hagerty) is the nation's leading emergency management and homeland security consulting firm. Known for its public spirit, innovative thinking, problem-solving, and exceptional people, Hagerty is sought after to work on some of the largest and most complex crisis and emergency management issues. We serve our clients across the nation to enhance their preparedness programs; create more resilient and sustainable communities; provide innovative solutions to enhance their response; and obtain and manage grants and loans to support their recovery. 

Job Description

As Hagerty grows, we continue to look for talented professionals from a variety of backgrounds to provide holistic solutions to our clients. We are currently seeking a Senior Disaster Program Manager. This is a full-time position that will be on-site in Tallahassee, FL. This Senior Disaster Program Manager will provide critical advisory and complex problem-solving services to our recovery clients.

The Senior Disaster Program Manager will lead teams leverage their extensive experience in disaster recovery programs and advise clients who are navigating complex government funding projects. We're seeking a polished professional with expertise in the FEMA PA Program to take the initiative and act as a high-level project lead and/or manager.

In this position, the Senior Disaster Program Manager will:

  • Heavily integrate with government clients to support their comprehensive recovery efforts across several multi-billion dollar, long-term, and short-term disaster recovery projects simultaneously.
  • Provide clients with FEMA PA policy subject matter expertise to guide them through administrative and policy challenges and help drive overall FEMA PA project strategy and client decision-making.
  • Serve as a daily contact for client stakeholders.
  • Create written deliverables and policy guidance, including complex FEMA PA eligibility guidance.
  • Lead individual program teams or overall recovery client engagements from both an operational and administrative perspective.
  • Identify and implement process improvement opportunities to increase overall team and project productivity and efficiency.

Candidates for the Senior Disaster Program Manager must possess the following qualifications:

  • A bachelor's degree.
  • A minimum of five (5) years of experience in the FEMA PA Program.
  • A minimum of seven (7) years of total professional work experience.
  • A strong policy background in the FEMA PA Program, including a comprehensive understanding of Title 2 of the Code of Federal Regulations (CFR) Section 200, and post-obligation grant management activities and compliance requirements.
  • Experience effectively working with and managing a team.
  • Strong verbal communication skills, including the ability to present verbally to high-level stakeholders.
  • Outstanding written communication skills, including the ability to create nuanced/policy-complex recommendation documents.
  • Proficiency in Microsoft Excel, Microsoft Word, and other Microsoft Office products.
Qualifications

Candidates for the Senior Disaster Program Manager may also have the following qualifications:

  • Proven success as a disaster recovery consultant at the federal, state, county, or local levels of government.
  • Experience managing projects of various sizes, to include developing a project plan, managing a team, creating and managing project budgets.
  • Proven ability to provide excellent customer service and maintain client/professional relationships/partnerships.
  • A Master's degree pertinent to emergency management, accounting, finance, engineering, public administration, business administration, or similar field would be a plus, but is not required.
  • Knowledge of other disaster recovery program funding would be a plus, such as the Community Development Block Grant - Disaster Recovery (CDBG-DR) program.
Additional Information

Equal Opportunity Employer Veterans/Disabled

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