ZipRecruiter

Log In

1

Customer Program Manager Jobs in Kennesaw, GA (NOW HIRING)

Kuka AG

CS Program Manager

Atlanta, GA · On-site

Make an impact The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency ...

Illumia, LLC

Program Manager, Operations

Alpharetta, GA · On-site

We strive to provide the best customer experience in the industry and have succeeded with a single ... The Program Manager ensures accurate settlement and reconciliation across off-campus and vending ...

INFLEXIONPOINT LLC

Project/Program Manager

Atlanta, GA · On-site

$150K - $170K/yr

The cornerstone of our commitment to building long-term relationships with our customers is making ... The Technical Project / Program Manager will drive high-quality, efficient, secure, and ...

Finastra

Senior Program Manager

Atlanta, GA · Hybrid

$111K - $112K/yr

Serve as a primary interface with sponsors, stakeholders, customers, and delivery teams to define ... Extensive project or program management experience. * Proven experience leading technical and non ...

Inflexionpoint

Project/Program Manager

Atlanta, GA · On-site

$150K - $170K/yr

Technical Project / Program Manager Position Summary See Your Future in Our Future. As an ... The cornerstone of our commitment to building long-term relationships with our customers is making ...

Scalable Systems

AI Program Manager

Atlanta, GA · On-site

... customer and senior executive stakeholders, providing clear visibility into progress, risks ... Qualifications • 10+ years of experience in IT/program management, including experience leading ...

PrimeRevenue

Global Program Manager

Atlanta, GA · On-site

Document and track critical program datapoints in CRM and PM tools WHAT ARE WE LOOKING FOR? * 12+ years of program/project management experience. * Recognized expertise in supply chain finance ...

PrimeRevenue, Inc.

Global Program Manager

Atlanta, GA · On-site

Document and track critical program datapoints in CRM and PM tools WHAT ARE WE LOOKING FOR? * 12+ years of program/project management experience. * Recognized expertise in supply chain finance ...

Evergreen

Program Manager, Cloud Services

Atlanta, GA · On-site

Overview We are seeking a skilled Program Manager to lead complex programs across our T-Mobile customer portfolio. This role requires an experienced professional with strong technical program ...

PureCars

OEM Program Manager

Atlanta, GA · On-site +1

$80K/yr

PureCars provides everything dealers need to attract and convert more customers with tech-driven ... Position Summary - OEM Program Manager The OEM Program Manager is responsible for engaging ...

PureCars

OEM Program Manager

Atlanta, GA · On-site

$80K/yr

PureCars provides everything dealers need to attract and convert more customers with tech-driven ... Position Summary - OEM Program Manager The OEM Program Manager is responsible for engaging ...

ASRT

Program Manager - Data & Analytics

Atlanta, GA · On-site

Program Manager - Data & Analytics POSITION NUMBER: 260821-0085-PM-DA POSITION LOCATION: Atlanta ... Experience managing schedules, risks, deliverables, staffing, and customer relationships.

4pconsultinginc

IT Program Manager

Atlanta, GA · On-site

$111K - $112K/yr

Open Program Manager Roles 1. Customer Application Implementation Program Manager * Lead end-to-end implementation of customer-facing applications. * Coordinate with business stakeholders, IT teams ...

previous page

Showing results 41-60

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Kennesaw, GA

Customer Program Manager information

See Kennesaw, GA salary details

$8

$49

$78

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Kennesaw, GA is $49.97, according to ZipRecruiter salary data. Most workers in this role earn between $33.32 and $64.18 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Kennesaw, GA are hiring for Customer Program Manager jobs?

Cities near Kennesaw, GA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Kennesaw, GA as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $103,947 per year, or $50 per hour.

CS Program Manager

Kuka AG

Atlanta, GA • On-site

Full-time

Re-posted 6 days ago

Job description

Where do people love what they do, and being great at what they do?

At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact

The Customer Services Program Manager leads strategic customer service initiatives, ensuring successful delivery of projects that enhance customer experience, operational efficiency, and service quality. This role bridges cross-functional teams and aligns project outcomes with organizational goals.

In this role, you will collaborate with Customer Support organization Management team, Project teams and other teams across the organization.
As a CS Program Manager, you will ensure that the efforts of the CS organization are coordinated and integrated to optimize use of Swisslog Logistic internal and external resources, ensuring profitability and customer satisfaction.
The CS Program Manager will carry out the duties described in this document while ensuring that they, the Project Managers and project teams under their management are driving value, standardization, cost effectiveness and supportability of solution offerings across all customer base for Swisslog WDS Americas region.

  • Collaborate and support the CS Sales organization to manage the client relationship, identify opportunities to strengthen & extend Swisslog's business relationship.
  • Act as an internal voice of the client \ advocate within Swisslog whilst balancing this with the need to protect Swisslog's reputation and profitability
  • Act as the initial escalation point for CS related topics and coordinate Swisslog resources and efforts to resolve.
    • This may require a cross functional collaboration within the SL organization (Sales, Ops, FS & GSD)
  • Collect and present the relevant performance data and information for the regular customer meetings and quarterly business reviews. 
  • Lead the Customer Service organization in:
    • Formulating issue resolution and improvement plans
    • Project execution plans and implementing project management practices
  • Promote & drive a 1st Time Right & Customer Centric culture within the Swisslog CS organization
  • Identify, document & drive lessons learned & process improvements
  • Make sure that project execution complies with all current realization process policies
  • Conduct assessments of any associated processes regarding all aspects of project management and provide guidance and tailoring when needed and based on project specific conditions.
  • Review the scope, budget and timeline for Customer Service projects.
  • Lead and Manage Project Progress meetings and Reports, provide other related project KPIs
  • Track & report on the overall project status, actual vs. forecasted effort and cost.
  • Determine overall project progress against objectives and KPI's.
  • Identify and implement new project management tools to increase efficiency and user experience.
  • Provide clarity to stakeholders and team members on current projects state.
  • Mentor new and less experienced Project Managers
What you need to succeed

Essential:

  • 5+ years of work experience and demonstrated track-record in Project Management activities
  • 3+ years of experience with leading and working across diverse, cross-functional teams
  • Have working knowledge of the Warehouse and Distribution business sector
  • Technology, product, start-up experience is a bonus. Familiarity with manufacturing environment.
  • Formal qualification: BS or BA in Engineering. Electrical Engineering,  Software Engineering, Computer Science or simila

Desirable:

  • PMP, PMI certification
  • Scrum Master certification
  • Scrum Product Owner certification
  • MBA
 Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.

Join the journey!

Were looking forward to receiving your application!

Talent Acquisition Manager: Mai Gamble
Note for United States job postings (EEO statement):
Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.

Apply