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Customer Program Manager Jobs in Bellevue, WA (NOW HIRING)

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

PACCAR is a global technology leader in the design, manufacture and customer support of high ... This role will be responsible for managing program development in a matrixed organization to meet ...

Provides the customer with a direct point of contact for contracts which are technical and ... Utilizes Earned Value Management System (EVMS) within program status updates and performance ...

Manage large programs and complex projects involving multiple parties/organizations with ... Launching a new customer engagement program. * Setting up some programs around engaging with a new ...

Provides the customer with a direct point of contact for contracts which are technical and ... Utilizes Earned Value Management System (EVMS) within program status updates and performance ...

New

Program Manager

Seattle, WA · On-site

$81K - $103K/yr

Program Manager Effective Date: 7/1/26 Reports to: Supportive Housing Director Pay Range: $81,444 ... Exceptional customer service and problem-solving skills. * Ability to handle complaints/conflicts ...

Program Manager

Seattle, WA · On-site

$81K - $103K/yr

Program Manager Effective Date: 7/1/26 Reports to: Supportive Housing Director Pay Range: $81,444 ... Exceptional customer service and problem-solving skills. * Ability to handle complaints/conflicts ...

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... program implantations. Qualifications print service experience Additional Information Unfeigned ...

Program Manager Location: Redmond WA. Duration: Contract. Monitor dashboard for capacity - Respond ... with customers to follow-through on technical aspects of usage - Create and provide weekly ...

Showing results 41-60

Customer Program Manager information

See Bellevue, WA salary details

$10

$61

$96

How much do customer program manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer program manager in Bellevue, WA is $61.04, according to ZipRecruiter salary data. Most workers in this role earn between $40.67 and $78.41 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Bellevue, WA are hiring for Customer Program Manager jobs?

Cities near Bellevue, WA with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Bellevue, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $126,955 per year, or $61 per hour.

Program Manager

PACCAR

Kirkland, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Paccar rating

8.8

Company rating: 8.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

46th of 496 rated machine equipment manufacturers


Job description

Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.
Kenworth Truck Company
Kenworth Truck Company, founded in 1923, is the manufacturer of The World's Best® heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace.
Job Summary
Kenworth Truck Company, a division of PACCAR Inc, is seeking a Program Manager with a BS/BA degree and 7+ years of industry-related experience. This role will be responsible for managing program development in a matrixed organization to meet program objectives, including schedule, scope, budget, communication, issue management, and program quality. This assignment is in Kirkland, WA.
Job Functions / Responsibilities
  • Coordinate product development program activities across multiple departments at Kenworth, other PACCAR divisions, Purchasing, Supplier Quality, and suppliers.
  • Deliver assigned programs on time, on budget, while meeting program objectives. Develop, track and manage scope, schedule, budget, and risk.
  • Effectively communicate up, down, and across the organization, including to Senior Management, escalating issues as needed.
  • Maintain assigned programs in the appropriate tollgate phase.
  • Write business plans and obtain approval.
  • Lead efforts to obtain 100% PPAP approval prior to Volume Validation builds.
  • Manage successful production implementation.
  • Contribute to department-wide continuous improvement activities.
  • Travel up to 15% of the time.
  • Performs other duties as assigned.

Qualifications
  • Minimum 7 years experience with increasing responsibility in project development or related functions with demonstrated leadership success required.
  • Experience successfully managing stage-gate projects within matrixed organizations spanning multiple locations and countries, preference for projects that have significant software content and/or electrified components.
  • Technical aptitude and ability to succinctly and clearly communicate complicated topics; strong written and verbal communication.
  • Demonstrated ability to:
    • Develop and deliver effective presentations, including those for senior management
    • influence without direct authority
    • manage multiple tasks, take initiative, be a strong team player and a problem-solver
    • perform in a fast-paced, results-oriented environment, and manage multiple priorities.
  • Preferred experience:
    • Proficiency with Microsoft Project, SharePoint, Teams, and Data Visualization Software
    • Six Sigma training
    • Commercial truck product knowledge
    • Working with or in production environments
  • Bachelor's degree required. MS/MBA degree preferred
  • PMP or PgMP certification preferred. If a candidate does not currently have a certification, they must be willing to earn one within 12 months of satisfying the experience requirements for the certification.

Why work for PACCAR/Kenworth?
  • Global Fortune 500 Company with a wide array of growth and development opportunities
  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields
  • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:
  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information
At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Program Manager is $104,100 - $162,900 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer.

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About Paccar

Sourced by ZipRecruiter

PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business. Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today!

Industry

Motor vehicle manufacturing

Company size

10,000+ Employees

Headquarters location

Bellevue, WA, US

Year founded

1905

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