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Customer Operations Jobs in Minnesota (NOW HIRING)

ONX, Inc.

Director, Customer Experience

Minneapolis, MN · On-site

Director, Customer Experience Missoula, Montana, United States About OnX We're a team of builders ... Lead CX Operations and Team Development * Own support delivery operations, including staffing ...

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All JobsCustomer Operations JobsCustomer Operations Jobs in Minnesota

Customer Operations information

See Minnesota salary details

$9

$20

$39

How much do customer operations jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer operations in Minnesota is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a Customer Operations role, and how can I prepare to handle them?

In a Customer Operations role, you may encounter challenges such as managing high volumes of customer inquiries, coordinating across multiple departments to resolve issues, and adapting to evolving processes or technologies. Successfully handling these challenges requires strong communication skills, attention to detail, and the ability to stay organized under pressure. Being proactive about learning internal systems and building relationships with team members in other departments can also help you respond efficiently and deliver excellent customer experiences.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Operations, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and strategic oversight of customer service functions within large organizations.

What is a customer operations job?

A customer operations job involves managing and improving processes related to customer interactions, such as order fulfillment, support, and account management. It often requires skills in communication, problem-solving, and familiarity with customer management tools like CRM software. The role aims to enhance customer satisfaction and streamline business operations.

What do customer operations do?

Customer operations professionals manage and optimize processes related to customer service, support, and account management to ensure a positive customer experience. They often work with tools like CRM systems, analyze data to improve service delivery, and coordinate between departments to resolve issues efficiently.

What job makes $10,000 a month without a degree?

In customer operations, roles such as customer success managers or account executives can earn $10,000 or more monthly, especially with experience, strong communication skills, and performance-based bonuses. These positions often require industry knowledge, sales skills, and sometimes certifications but do not always mandate a college degree.

What is the difference between Customer Operations vs Customer Service Representative?

AspectCustomer OperationsCustomer Service Representative
Primary FocusManaging customer accounts, process optimization, and ensuring overall customer successHandling direct customer inquiries, providing support, and resolving issues
Required SkillsProcess management, data analysis, communication, problem-solvingCommunication, empathy, product knowledge, problem resolution
Work EnvironmentCross-departmental, often in operations or account management teamsCustomer support centers, call centers, or retail settings
Common CertificationsCustomer service certifications, project management, CRM toolsCustomer service certifications, communication skills training

Customer Operations focuses on managing customer accounts and improving processes, while Customer Service Representatives handle direct customer interactions and support. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Operations professional, and why are they important?

To thrive as a Customer Operations professional, you need strong problem-solving abilities, attention to detail, and a background in customer service or business operations, often supported by a relevant degree. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and data analysis tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling customer inquiries and collaborating across teams. These skills are crucial for ensuring efficient issue resolution, maintaining high customer satisfaction, and improving operational workflows.

What are customer operations?

Customer operations refer to the teams and processes within a company that manage the interactions and support provided to customers. This includes handling inquiries, resolving issues, ensuring customer satisfaction, and streamlining communication between customers and the business. Customer operations professionals work to improve the overall customer experience by optimizing service workflows, monitoring performance metrics, and collaborating with other departments. Their goal is to build strong, long-term relationships with customers and enhance loyalty.
What are the most commonly searched types of Customer Operations jobs in Minnesota? The most popular types of Customer Operations jobs in Minnesota are:
What are popular job titles related to Customer Operations jobs in Minnesota? For Customer Operations jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Customer Operations jobs in Minnesota look for? The top searched job categories for Customer Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Operations jobs? Cities in Minnesota with the most Customer Operations job openings:
Customer Operations jobs near you
Infographic showing various Customer Operations job openings in Minnesota as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,663 per year, or $20 per hour.
Customer Finance Operations Supervisor

Customer Finance Operations Supervisor

SCHWAN'S

Hopkins, MN

$60K - $68K/yr

Full-time

Medical, Retirement

Posted 23 days ago

Job description

AtCJ Schwan's, we don't just make food - we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors and timeless desserts from brands likeRed Baron, bibigo, Tony's, Big Daddy's, Freschetta, Pagoda, Edwards and Mrs. Smith's. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation and the power of food to bring people together.

We are searching for aCustomer Finance Operations Supervisor ('Trade Spend Supervisor')to join our team in eitherHopkins, MN.In this role, the Trade Spend Supervisoris responsible for supervising staff to ensure all controls, processes and procedures are followed related to all trade spending (deductions and checks) and processed in a timely and efficient manner and incompliance with agreed upon program requirements, including adherence to all internal guidelines and accounting rules.

Responsibilities:

  • Oversee trade spend programs by establishing effective controls, processes, and procedures that ensure compliance with internal policies and accounting standards.

  • Partner with customers, brokers, and sales teams to resolve deduction discrepancies and post-audit claims; lead documentation, calls, and negotiations to secure resolution and recovery.

  • Maximize system functionality (SAP, EDI, and related trade systems) to drive data accuracy, financial accruals, tracking, and reporting efficiencies.

  • Collaborate with Sales, Marketing, and third-party providers to design, implement, and manage trade programs and rebate processes, ensuring smooth execution and customer adherence.

  • Analyze trade spend trends, ROI, and spend vs. plan; provide actionable reporting and recommendations for improvement.

  • Lead, coach, and develop team members while monitoring key KPIs such as DDO, deduction and accrual aging, and overall process compliance.

Preferred Qualifications:

  • Education: Bachelors degree or equivalent experience preferred.
  • Years of Related Experience: 3-4 years related experience.
  • Knowledge/Skills/Abilities: Advanced PC skills including Microsoft Word, Excel, PowerPoint, Outlook, etc. Strong organizational skills. Database understanding, with querying experience. Advanced written skills. Demonstrated effective communication skills, including presentation skills. Effective interpersonal skills. Good mathematical comprehension. Demonstrated analytical and problem-solving skills. Ability to work within a budget. Knowledge of SAP or another ERP system preferred.

Compensation and Benefits:

The base salary range for this position is $60,000 - $68,000 annually with eligibility for a 10% annual incentive bonus, that is based on organizational performance. The pay range represents the numerous factors considered in the hiring decisions including, but not limited to educations, skills, work experience, certifications, geography etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.
Beyond base salary, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support programs.
CJ Schwan's and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please emailcareer.search@schwans.com.

Schwan's Home Delivery logo

About Schwan's Home Delivery

Sourced by ZipRecruiter

Since 1952, we have been delivering delicious meal solutions for you to share with family and friends -- any time of the day and for any occasion. Some may know us for our ice cream but millions more choose us for our superior quality foods such as wild-caught seafood, USDA choice meats, flavorful fruits and vegetables and of course, decadent desserts. All 100% satisfaction guaranteed. And all frozen fresh and delivered to your door.

Industry

Food and drink manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Marshall, MN, US

Year founded

1952

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