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Customer Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Operations Manager This position salary range is $70,000-$80,000 annually. Job Summary: Responsible ... customer attorneys or purchasing staff until consensus has been reached. * Manages all ...

Operations Manager

Atlanta, GA · On-site

$75K - $80K/yr

Title: Operations Manager Compensation: $75,000-$80,000 per year Job Overview Assist with ... Reviews customer requests for service to ascertain cause for service request, type of malfunction ...

Operations Manager

Atlanta, GA · On-site

$70K - $80K/yr

Operations Manager This position salary range is $70,000-$80,000 annually. Job Summary: Responsible ... of customer proposed terms and conditions on all standard and nonstandard contracts, provide ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Ensure customer orders are produced accurately and shipped on time while maintaining quality and ... Manage operational budgets and labor costs while meeting financial and profitability objectives.

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Showing results 41-60

Customer Operations Manager information

See Atlanta, GA salary details

$40.1K

$111.4K

$122.1K

How much do customer operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer operations manager in Atlanta, GA is $111,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,700.00 and $120,700.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are popular job titles related to Customer Operations Manager jobs in Atlanta, GA? For Customer Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Atlanta, GA look for? The top searched job categories for Customer Operations Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Operations Manager jobs? Cities near Atlanta, GA with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $111,414 per year, or $53.6 per hour.

$70K - $80K/yr

Full-time

Re-posted 2 days ago


Job description

Job Title: Operations Manager

This position salary range is $70,000-$80,000 annually.

Job Summary: Responsible for overseeing the day-to-day operations of the headquarters and federal contracts. Will establish and monitor performance goals of employees. The Operations Manager must be familiar with standard concepts, practices, and procedures within the parameters of the contracts.

Roles and Responsibilities:

  • Develop and maintain strong working relationships with existing clients, leaders, vendors, and other team members to create a partnership that yields success, predictable results and credibility.
  • Drafting, evaluating, negotiating and executing Federal and Commercial Contracts.
  • Non-Disclosure Agreements, Sales/Purchasing Agreements, Sub-Contracts, Consulting Agreements, Master Agreements, review of customer proposed terms and conditions on all standard and nonstandard contracts, provide redlined recommendations and often negotiate directly with customer attorneys or purchasing staff until consensus has been reached.
  • Manages all communication between executives, account managers and employees.
  • Proactively keeps others informed, appropriately expressing ideas and thoughts verbally and in written form, and timeliness.
  • Determine quality management objectives and responsibilities and implement policies and procedures to satisfy requirements.
  • Communicate and coordinate with employees to ensure compliance with standard operating procedures (SOP), policies and employee handbook.
  • Reviews and completes contract reports regularly.
  • Manages and supervises operations staff with day-to-day activities.
  • Review weekly activity reports to ensure team members are executing tasks and meeting deliverables on schedule.
  • Monitor transaction compliance (milestones, deliverables, invoicing etc.).
  • Perform contract close-out, extension or obtain option years for renewal.
  • Perform duties as needed to assist the department and organization.
  • Assist with sourcing candidates via phone or in-person interviews.