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Customer Operations Manager Jobs in Atlanta, GA (NOW HIRING)

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

Be an expert in our internal commercial & customer operations processes, identify process gaps or ... Strong change management and relationship skills * Team player able to coordinate and collaborate ...

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30 ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

Operations Manager

Acworth, GA · On-site

$31K - $41K/yr

This individual hires, trains, manages, and oversees the front desk staff to ensure members receive the highest level of customer service! What We Look for In Our Operations Manager: * A desire for ...

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30 ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

The Operations Manager ensures compliance with all regulatory requirements and company policies ... Customer & Stakeholder Engagement: * * Build and maintain strong relationships with internal ...

The Operations Manager ensures compliance with all regulatory requirements and company policies ... Customer & Stakeholder Engagement: * * Build and maintain strong relationships with internal ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

New

The Operations Manager ensures compliance with all regulatory requirements and company policies ... Customer & Stakeholder Engagement: * * Build and maintain strong relationships with internal ...

Operations Manager

Stone Mountain, GA · On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

New

As the Operations Manager, you will be responsible for overseeing and optimizing various ... Develop and implement innovative solutions to enhance efficiency, quality, and customer ...

Operations Manager

Atlanta, GA · On-site

$75K - $80K/yr

Title: Operations Manager Compensation: $75,000-$80,000 per year Job Overview Assist with ... Reviews customer requests for service to ascertain cause for service request, type of malfunction ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

New

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

New

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Showing results 21-40

Customer Operations Manager information

See Atlanta, GA salary details

$40.1K

$111.4K

$122.1K

How much do customer operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer operations manager in Atlanta, GA is $111,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,700.00 and $120,700.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are popular job titles related to Customer Operations Manager jobs in Atlanta, GA? For Customer Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Atlanta, GA look for? The top searched job categories for Customer Operations Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Operations Manager jobs? Cities near Atlanta, GA with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $111,414 per year, or $53.6 per hour.

Operations Manager

A1 Valet Trash

Atlanta, GA • On-site

Full-time

Re-posted 16 days ago


Job description

Job Description:
As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and customer support and ensure new properties are onboarded smoothly.
Please note that this job description is not exhaustive and is subject to change. The company may require employees to perform functions beyond those contained in this document. The company reserves the right to revise this job description at any time, which means that duties and responsibilities may change to meet the organization's ongoing needs. You are expected to comply with all company policies and perform other duties as assigned by your supervisor or management.
Your responsibilities will include:
Staffing and Property Maintenance:
- Review market hiring needs with the Operations Manager at least once a week.
- Lead staffing, supervise properties, fill open positions, and sweep properties.
- Partner with HR to ensure new porters complete required training and paperwork before beginning work.
- If properties are down, you are expected to help complete the service.
- Provide monthly OSHA Safety Training.
- Maintain open communication with management and employees
- Maintain accurate records and reports
Customer Support:
- Follow up on any issues and ensure properties receive reports of any issues and violations noted during service.
- Respond to all calls and emails involving complaints by properties or residents within 2 hours, using a "customer first" mentality and tone.
- Visit each assigned property and record the visit in SalesForce at least once a month.
- Must send reports to property managers daily
New Property Onboarding:
- Assist with the launching of a new property.
- Conduct nightly visits for a 2-week period to ensure that expectations are set and being met.
- Order, schedule, and coordinate with the daytime Operations Manager for trash cans, stickers, and magnet distribution for new property starts.
Company Property:
- Complete monthly warehouse inventory and purchase items as required, including bags, stickers, cans, magnets, and carts.
- Provide monthly inventory to the Operations Manager and ensure the trucks are stocked.
- Ensure that carts are properly maintained and repaired as needed.
- Any company vehicle will only be used for G&H work purposes.
-Other duties as assigned
Working Conditions:
-This job is essential to our operations and requires emotional control under stress. You will work both indoors and outdoors, with regular and
irregular hours.
Continual walking and standing, frequent heavy lifting and carrying, climbing, stooping, bending, kneeling and reaching, work outside and inside, exposure to extreme temperatures, dust, fumes and odors. Exposure to mechanical, electrical and chemical hazards, work around moving objects or vehicles.
Requirements
-A smartphone
- Must be available during the day to respond to customers and managers.
-Ability to lift and transport up to 50 lbs
-Must be willing to submit a background check
-Have and maintain a clean driving record
-Flexibility to adjust work schedule and/or be on call during irregular business hours
-High school diploma or GED equivalent
-Proficiency in MS Word, Outlook, Excel
-Customer service, and prior people management experience