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Customer Operations Manager Jobs in Griffin, GA (NOW HIRING)

Hub Group

Operations Manager

Mcdonough, GA · On-site

$64K - $75K/yr

The Manager, Consolidation & Fulfillment Operations is responsible for the overall performance of ... Accountable for achieving company objectives regarding cost, productivity, customer service, and ...

Amazon

Operations Manager

Moreland, GA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

NewCold

Operations Manager

Mcdonough, GA

Work with customers on improvement initiatives to reduce costs and/or improve service. Monitor and ... Site Manager. Assist the operation as required by the site, including: o Support Business ...

Hub Group, Inc

Operations Manager

Mcdonough, GA · On-site

$64K - $75K/yr

Accountable for achieving company objectives regarding cost, productivity, customer service, and ... Must have strength in Management, Labor Control, and all Operations. * Ability to read, write and ...

Five Below

Operations Manager

Forsyth, GA · On-site

Responsible for all budgetary, people development, safety, quality, performance and customer ... Measure performance, provide feedback, and hold operations managers accountable for their ...

Five Below

Operations Manager

Forsyth, GA · On-site

Responsible for all budgetary, people development, safety, quality, performance and customer ... Measure performance, provide feedback, and hold operations managers accountable for their ...

Home Depot

DC Operations Manager

Locust Grove, GA · On-site

... Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing ...

Amazon

Sr. Operations Manager

Moreland, GA · On-site

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

Amazon

Sr. Operations Manager

Moreland, GA · On-site

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

Cowboy Chicken

Restaurant Operations Manager

Mcdonough, GA · On-site

$50K - $62K/yr

The Restaurant Operations Manager leads daily operations with full accountability for sales ... Build, coach, and develop a high-performing, customer-focused team through ongoing training ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Griffin, GA

Customer Operations Manager information

See Griffin, GA salary details

$39.4K

$109.6K

$120.1K

How much do customer operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer operations manager in Griffin, GA is $109,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,700.00 and $118,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Griffin, GA look for?

The top searched job categories for Customer Operations Manager jobs in Griffin, GA are:

What cities near Griffin, GA are hiring for Customer Operations Manager jobs?

Cities near Griffin, GA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Griffin, GA as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $109,584 per year, or $52.7 per hour.

Operations Manager (Operations Manager II)

DPDHL

Mcdonough, GA • On-site

$72K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Schedule

This position operates on a weekend shift schedule:

  • Friday - Sunday
  • 5:00 PM - 5:00 AM
  • Three 12-hour shifts per week
Training Requirements

All new hires are required to complete an initial training period before transitioning to the regular weekend schedule.

Training Schedule (Approximately 2 Weeks):

  • Monday - Thursday7:00 AM - 5:00 PM
  • Four 10-hour shifts per week (4x10 schedule)

Candidates must be available to attend and successfully complete the full training schedule before moving to the regular Friday-Sunday weekend shift.


Operations Manager (Operations Manager II)

The Operations Manager II role has a national salary range of $72,000 - $85,000.

For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.


Job Description

  • Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
  • Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
  • Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
  • Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
  • Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
  • Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
  • Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
  • Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.


Required Education and Experience

  • Bachelor's degree or equivalent experience, preferred.
  • 1+ years logistics industry experience, required.
  • 2+ years of experience in a supervisory or management role, required.
  • Experience with P&L management, objective setting, and project management, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.

Apply