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Customer Operations Manager Jobs in Maryland (NOW HIRING)

Operations Manager

Rockville, MD · On-site

$50 - $70/hr

The Operations Manager oversees and supports a team of Hose Installation Technicians, ensuring customers get the high level of service delivered by PIRTEK. The role operates within a dynamic, fast ...

Operations Manager

Edgewater, MD · On-site

$20 - $25/hr

About the Role The Operations Manager oversees everything that makes Burn Boot Camp run at an elite ... Drive member retention, trial conversion, and customer service. * Ensure proper handoffs ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager

Frederick, MD · On-site

$21.69 - $39.51/hr

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

... customer care and technology solutions. We are fueling the future of retail, which means you are ... The Operations Manager provides leadership and supervision to an operations team working for the ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager

Baltimore, MD · On-site

$68K - $123K/yr

Manage the warehouse's operational activities including budgeting, labor scheduling, space and ... Ensure people, process and technology enable meeting all customer service standards. KEY DUTIES AND ...

Operations Manager Sila Heating & Air Conditioning \u007C Beltsville, MD Lead the Field. Develop ... Resolve field escalations quickly before they affect customers or revenue. * Review callbacks ...

Handyman we have over 14 years of providing quality service to our customers. As the Operations Manager you are a key member of the team reporting directly to the owner of the business. You are ...

Showing results 21-40

Customer Operations Manager information

See Maryland salary details

$43.2K

$120K

$131.5K

How much do customer operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer operations manager in Maryland is $120,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,100.00 and $130,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Maryland?

The most popular types of Customer Operations jobs in Maryland are:

What are popular job titles related to Customer Operations Manager jobs in Maryland?

For Customer Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Maryland look for?

The top searched job categories for Customer Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Customer Operations Manager jobs?

Cities in Maryland with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $120,034 per year, or $57.7 per hour.

Operations Manager

PIRTEK Arlington

Rockville, MD • On-site

$50 - $70/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

PIRTEK, the nation’s leading provider for on-site hydraulic and industrial hose replacement, is hiring for the position of Operations Manager.

Job Description

The Operations Manager oversees and supports a team of Hose Installation Technicians, ensuring customers get the high level of service delivered by PIRTEK. The role operates within a dynamic, fast-paced Service & Supply Center, playing a pivotal role in customer service and problem-solving to keep equipment running.

Responsibilities
  • Ensure customers receive the highest quality of service at the hose counter
  • Oversee materials and inventory management
  • Lead, motivate and support Mobile Sales and Service Technicians
Qualifications
  • Experience in a supervisory role
  • High School Diploma or GED
  • Strong computer skills
  • Mechanically inclined
  • Good communication skills
Compensation

Competitive salary ranging from $50,000.00 to $70,000.00 per year.

Benefits
  • Paid Time Off
  • Health, Dental and Vision Insurance
  • 401k and 401k matching
  • Technical and product training plus use of the PIRTEK computer system
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