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Customer Operations Manager Jobs in Illinois (NOW HIRING)

Culligan

International Customer Operations Specialist

Rosemont, IL · On-site

$58K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

Partner with the Customer Success Manager and Senior Director of Operations to proactively identify opportunities to improve customer experience, fulfillment operations, logistics, and return ...

Culligan

International Customer Operations Specialist

Rosemont, IL · On-site

$58K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its ... The Customer Operations Associate is directly responsible for driving automation, optimizing ...

Operations Manager

Shipping and Receiving Supervisor

Elgin, IL · On-site

$60K - $70K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... who can effectively manage warehouse shipping and receiving operations while supporting and ... Team-oriented mindset with a strong commitment to customer service and operational success

Operations Manager

Quality Control (QC) Specialist

Huntley, IL · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The QC Inspector will play a vital role in upholding our commitment to integrity customer ... to management and procurement. * Collaborate with the receiving, repack, and shipping teams to ...

DHL

Operations Manager (Operations Manager II)

Aurora, IL · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

DPDHL

Operations Manager (Operations Manager II)

Aurora, IL · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

DPDHL

Operations Manager (Operations Manager II)

Aurora, IL · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for a startup operation located in Monee, IL Operations Manager (Operations ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

EoS Fitness

Operations Manager

Peoria, IL · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

DHL

Operations Manager (Operations Manager II)

Aurora, IL · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for a startup operation located in Monee, IL Operations Manager (Operations ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

DHL

Operations Manager (Operations Manager II)

Aurora, IL · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is for a startup operation located in Monee, IL Operations Manager (Operations ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

CVS Health

Operations Manager

Rantoul, IL

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Chicago, IL · On-site

$22.05 - $36.05/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Crystal Lake, IL

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Normal, IL

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Decatur, IL · On-site

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Illinois

Customer Operations Manager information

See Illinois salary details

$43.1K

$119.8K

$131.3K

How much do customer operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer operations manager in Illinois is $119,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,800.00 and $129,800.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

What are the most commonly searched types of Customer Operations jobs in Illinois?

The most popular types of Customer Operations jobs in Illinois are:

What are popular job titles related to Customer Operations Manager jobs in Illinois?

For Customer Operations Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Illinois look for?

The top searched job categories for Customer Operations Manager jobs in Illinois are:

What cities in Illinois are hiring for Customer Operations Manager jobs?

Cities in Illinois with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Illinois as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $119,847 per year, or $57.6 per hour.

International Customer Operations Specialist

Culligan International

Des Plaines, IL • On-site

$58K - $74K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Culligan rating

6.5

Company rating: 6.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

406th of 488 rated machine equipment manufacturers

Job description

The International Customer Operations Specialist is responsible for supporting global customer operations by managing end-to-end international order processing, ensuring accuracy, compliance, and on-time delivery through coordination with logistics partners and cross-functional teams.

Responsibilities:

  • Own end-to-end processing of international orders (subsidiaries, licensees, vendors).
  • Ensure accuracy of order entry, documentation, and shipment details.
  • Coordinate with logistics partners (freight forwarders, customs brokers) to support on-time delivery.
  • Maintain documentation to support audits and customs compliance.
  • Partner cross-functionally to resolve issues and improve processes.
  • Maintain and update process documentation and workflows.
  • Provide customer support and communication for international accounts.
  • Support continuous improvement initiatives to increase efficiency and accuracy.
  • Follow up with customers on outstanding collections and partner with Accounts Receivable as needed.
  • Perform other responsibilities as needed.

Requirements:

  • High School Diploma required; Associate or Bachelor’s degree preferred.
  • Experience in international logistics and/or international customer service strongly preferred.
  • Familiarity with freight forwarding, customs processes, and compliance requirements preferred.
  • Strong written and verbal communication skills.
  • Basic understanding of accounting terminology and processes.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Strong familiarity with Microsoft Suite; Excel, Word, PowerPoint.
  • S4HANA (SAP) Cloud version experience preferred.
  • Strong proficiency in data entry, accuracy, and attention to detail.
  • Ability to manage multiple priorities based on timing, scheduling, and workload.
  • Ability to collaborate cross-functionally to support customer outcomes.
  • Effective time management under pressure with shifting priorities.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position:

Resourcefulness Customer Focus Team Player

Negotiation Integrity Analysis Skills

Communication Organization/Planning Judgement/Decision Making

Target Salary Range: $58,000 – $74,000 salary a year. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

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