Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer ...
Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer ...
Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer ...
Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer ...
The Customer Operations Specialist acts as a central point of contact between customers and internal departments to ensure efficient order management and exceptional customer service. This role is ...
Quick apply
The Customer Operations Specialist acts as a central point of contact between customers and internal departments to ensure efficient order management and exceptional customer service. This role is ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Quick apply
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Customer Operations Partner
Chicago, IL · On-site
$138K/yr
This is a hybrid role with a mix of account management and operational improvement, supported by AI ... Speaking directly with suppliers to finalise orders, pricing and terms, and manage customer credit ...
New
Customer Operations Partner
Chicago, IL · On-site
$138K/yr
This is a hybrid role with a mix of account management and operational improvement, supported by AI ... Speaking directly with suppliers to finalise orders, pricing and terms, and manage customer credit ...
New
Customer Operations Specialist
Chicago, IL · On-site
$23.26 - $26.39/hr
Order materials and parts while managing vendor relationships and customer management portals ... Identify operational issues and recommend process improvements that enhance customer service ...
Customer Operations Specialist
Chicago, IL · On-site
$23.26 - $26.39/hr
Order materials and parts while managing vendor relationships and customer management portals ... Identify operational issues and recommend process improvements that enhance customer service ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Customer Operations Specialist
Elmhurst, IL · On-site +1
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Customer Operations Specialist
Elmhurst, IL · On-site +1
Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...
Customer Operations Specialist
Deer Park, IL · On-site
$29 - $32/hr
Customer Operations Specialist Industry: Biotechnology Location (City, State): Deer Park, IL ... Between 3-7 years of experience with full cycle customer service, focusing on order management ...
Quick apply
Customer Operations Specialist
Deer Park, IL · On-site
$29 - $32/hr
Customer Operations Specialist Industry: Biotechnology Location (City, State): Deer Park, IL ... Between 3-7 years of experience with full cycle customer service, focusing on order management ...
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelors degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelors degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Specialist
Chicago, IL · On-site
$23.26 - $26.39/hr
Order materials and parts while managing vendor relationships and customer management portals ... Identify operational issues and recommend process improvements that enhance customer service ...
Customer Operations Specialist
Chicago, IL · On-site
$23.26 - $26.39/hr
Order materials and parts while managing vendor relationships and customer management portals ... Identify operational issues and recommend process improvements that enhance customer service ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelors degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Analyst
Lisle, IL · On-site
Bachelors degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Bachelor's degree in supply chain management, Logistics, Business Analytics, or related field. * 4+ years of experience in supply chain, customer operations, logistics, order management, data ...
Customer Operations Specialist
Deerfield, IL · On-site
$28 - $30/hr
Customer Operations Specialist Industry: Biotechnology Location (City, State): Deer Park, IL ... Qualifications * 3-7 years of experience with procurement and supplier management * Experience ...
Customer Operations Specialist
Deerfield, IL · On-site
$28 - $30/hr
Customer Operations Specialist Industry: Biotechnology Location (City, State): Deer Park, IL ... Qualifications * 3-7 years of experience with procurement and supplier management * Experience ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Customer Operations Representative Accelerate your career at RXO RXO is a leading provider of ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
Customer Operations Representative Accelerate your career at RXO RXO is a leading provider of ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...
Customer Operations Representative
Naperville, IL · On-site
$40K - $45K/yr
As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branches key accounts * Enter loads and confirm notes about the ...
Customer Operations Manager information
See Illinois salary details
$43.1K - $51.1K
3% of jobs
$51.1K - $59.2K
0% of jobs
$59.2K - $67.2K
3% of jobs
$67.2K - $75.2K
2% of jobs
$75.2K - $83.2K
2% of jobs
$83.2K - $91.2K
3% of jobs
$91.2K - $99.2K
1% of jobs
$99.2K - $107.3K
1% of jobs
$107.3K - $115.3K
0% of jobs
$115.3K - $123.3K
1% of jobs
$124.1K is the 25th percentile. Wages below this are outliers.
$123.3K - $131.3K
83% of jobs
$43.1K
$119.8K
$131.3K
How much do customer operations manager jobs pay per year?
As of Sep 2, 2026, the average yearly pay for customer operations manager in Illinois is $119,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,800.00 and $129,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
What are the most commonly searched types of Customer Operations jobs in Illinois?
The most popular types of Customer Operations jobs in Illinois are:
What are popular job titles related to Customer Operations Manager jobs in Illinois?
For Customer Operations Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Illinois look for?
The top searched job categories for Customer Operations Manager jobs in Illinois are:
What cities in Illinois are hiring for Customer Operations Manager jobs?
Cities in Illinois with the most Customer Operations Manager job openings:
Full-time
Medical, Retirement, PTO
Re-posted 2 days ago
Uline rating
8.2
Uline
Based on 113 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 13,162 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
81%
say they get enough training
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
Job description
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelor's degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Uline's North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Cafe featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
#ZR-HQCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Working at Uline
Perks for frontline workers
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
What to expect from working at Uline
From Uline
About Uline, in their own words
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
About Uline
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Industry
Paper product wholesalers, trucking and wholesale
Company size
5,001 - 10,000 Employees
Headquarters location
Pleasant Prairie, WI, US