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Customer Operations Manager Jobs in Hawaii (NOW HIRING)

Hertz

Operations Manager

Lihue, HI · On-site

$58K/yr

The on-site Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation. This role ...

Hertz

Operations Manager (On-Site)

Lihue, HI · On-site

$58K/yr

The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.

LifeDNA

Operations Manager

Honolulu, HI · On-site

$80K - $95K/yr

The Operations Manager will collaborate closely with teams such as customer support, marketing, and finance to align operations with strategic goals. Responsibilities also include managing vendor ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kihei, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kapaa, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Pahala, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Lahaina, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kailua Kona, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Koloa, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI · On-site

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Honolulu, HI

$21 - $35/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

yhata

OPERATIONS MANAGER

Hilo, HI

$76K - $102K/yr

The Hilo Operations Manager partners cross-functionally with internal departments, customers, and vendors to support business objectives and ensure operations are conducted in alignment with the ...

Y. Hata & Co., Limited

OPERATIONS MANAGER

Hilo, HI · On-site

$76K - $102K/yr

The Hilo Operations Manager partners cross-functionally with internal departments, customers, and vendors to support business objectives and ensure operations are conducted in alignment with the ...

Wheels Labs

Operations Manager

Honolulu, HI · On-site

We are looking for an Operations Manager with a passion for leadership, a knack for problem-solving ... our customers to ride 24/7. What You'll Do: * Build a team of highly efficient and motivated ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Hawaii

Customer Operations Manager information

See Hawaii salary details

$46.2K

$128.5K

$140.8K

How much do customer operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer operations manager in Hawaii is $128,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Hawaii? For Customer Operations Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Hawaii look for? The top searched job categories for Customer Operations Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Operations Manager jobs? Cities in Hawaii with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Hawaii as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $128,496 per year, or $61.8 per hour.
Operations Manager

Operations Manager

Hertz

Lihue, HI • On-site

$58K/yr

Full-time

Medical, Dental, Vision

Posted 20 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

125th of 149 rated vehicle equipment hire

Job description

The on-site Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation. This role oversees frontline employees, supports daily operations, and may partner with the Senior Customer Operations Manager to lead a brand, department, or location function. Responsibilities include team leadership, operational performance, customer satisfaction, employee engagement, safety, budget management, and vendor partnerships to deliver a best-in-class customer experience.

On-Site Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766

What You’ll Get:
  • The starting salary for this role is $58,000 annually, commensurate of experience.
  • Sign-on Bonus.
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Personal vehicle (company car) benefits.
    • Bonus target 15%.
    • Relocation assistance (State of Hawaii residents only).
    • Tuition assistance.
    • Performance based incentives and bonus opportunities.
    • Career growth and advancement opportunities.
    • Paid Training to expand your skills and knowledge.
    • Community involvement opportunities.
    • Comprehensive Medical, Dental, & Vision benefit options after 30 days.
    • Employee discounts, including up to 40% off the base rate of any standard Hertz Rental.

Minimum Qualifications:
  • At least one year customer service or operations experience in a fast-paced environment.
  • Ability to build and lead a diverse, results-oriented team.
  • Microsoft Office Word and Outlook proficiency.
  • Strong verbal and written communication skills.
  • Excellent organization and time management skills.
  • High School Diploma.

What You’ll Do:
  • Responsible for daily customer-facing operations and revenue generation.
  • Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes.
  • Resolves customer issues, ensuring a positive customer experience.
  • Effectively communicates organizational goals while building employee engagement in order to achieve business results.
  • Conducts performance evaluations that are timely and constructive.
  • Participates in the recruiting process, as required.
  • Remains current on all administrative duties according to company policy.

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