The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...
On-Site Customer Operations Manager
Lihue, HI · On-site
$58K/yr
The On-Site Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs ...
On-Site Customer Operations Manager
Lihue, HI · On-site
$58K/yr
The On-Site Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs ...
Operations Manager (36635)
Lihue, HI · On-site
$58K/yr
The On-Site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Quick apply
Operations Manager (36635)
Lihue, HI · On-site
$58K/yr
The On-Site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager
Honolulu, HI · On-site
$80K - $95K/yr
The Operations Manager will collaborate closely with teams such as customer support, marketing, and finance to align operations with strategic goals. Responsibilities also include managing vendor ...
Operations Manager
Honolulu, HI · On-site
$80K - $95K/yr
The Operations Manager will collaborate closely with teams such as customer support, marketing, and finance to align operations with strategic goals. Responsibilities also include managing vendor ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Kapaa, HI · On-site
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Kapaa, HI · On-site
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Waimea, HI · On-site
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Waimea, HI · On-site
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$21 - $35/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Honolulu, HI · On-site
$70K/yr
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
Quick apply
Operations Manager
Honolulu, HI · On-site
$70K/yr
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
Operations Manager
Honolulu, HI · On-site
$70K/yr
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
Quick apply
Operations Manager
Honolulu, HI · On-site
$70K/yr
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
Quick apply
... safety, and outstanding customer service. Responsibilities * Lead and supervise warehouse ... Qualifications * 3 years of operations or management experience required. * Experience in food ...
Operations Manager
$135K - $145K/yr
Operations Manager Annual Compensation: $135,000 - $145,000 DOE Location: On-site/Hybrid in Oahu ... Customer, Community & Partner Relations * Ensure optimal service levels for agencies, hospitals ...
Operations Manager
$135K - $145K/yr
Operations Manager Annual Compensation: $135,000 - $145,000 DOE Location: On-site/Hybrid in Oahu ... Customer, Community & Partner Relations * Ensure optimal service levels for agencies, hospitals ...
Customer Operations Manager information
See Hawaii salary details
$46.2K - $54.8K
3% of jobs
$54.8K - $63.4K
0% of jobs
$63.4K - $72K
3% of jobs
$72K - $80.6K
2% of jobs
$80.6K - $89.2K
2% of jobs
$89.2K - $97.8K
3% of jobs
$97.8K - $106.4K
1% of jobs
$106.4K - $115K
1% of jobs
$115K - $123.6K
0% of jobs
$123.6K - $132.2K
1% of jobs
$133K is the 25th percentile. Wages below this are outliers.
$132.2K - $140.8K
83% of jobs
$46.2K
$128.5K
$140.8K
How much do customer operations manager jobs pay per year?
As of Jun 29, 2026, the average yearly pay for customer operations manager in Hawaii is $128,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.
What does a Customer Operations Manager do?
A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.
Is operations a high paying job?
The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.
What is the highest paying call center job?
The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.
How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What is the role of a customer service operations manager?
A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.
What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
How much is an operations manager paid?
The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are popular job titles related to Customer Operations Manager jobs in Hawaii? For Customer Operations Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Hawaii look for? The top searched job categories for Customer Operations Manager jobs in Hawaii are:
What cities in Hawaii are hiring for Customer Operations Manager jobs? Cities in Hawaii with the most Customer Operations Manager job openings:
$129K/yr
Full-time
Medical, Dental, Vision, Life
Posted 9 days ago
Hertz rating
6.3
Based on 193 frontline employees who took The Breakroom Quiz
120th of 144 rated vehicle equipment hire
Job description
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
What You'll Get:
- The starting salary for this role is 58,000 annually, commensurate of experience.
- Bonus: Eligible
- Stock: Eligible
- Stock Options: Eligible
- Profit Sharing: Eligible
- Bonus Plans: Eligible
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Up to 40% off the base rate of any standard Hertz Rental
- Medical, Dental & Vision plan options
- Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you)
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
What You'll Do:
- Responsible for daily customer operations and revenue generation for their assigned function
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive, where applicable
- Participates in the recruiting process, as required
- Provides management with various updates and indicators as requested
- Remains current on all administrative duties according to company policy
What We're Looking For:
- 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor's Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran