ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Georgia (NOW HIRING)

CRH

Sales Operations Project Manager

Atlanta, GA · Hybrid

Be an expert in our internal commercial & customer operations processes, identify process gaps or ... Strong change management and relationship skills * Team player able to coordinate and collaborate ...

EoS Fitness

Operations Manager

Folkston, GA

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

DHL

Operations Manager (Operations Manager II)

Newnan, GA · On-site

$72K - $85K/yr

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

EoS Fitness

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

CVS Health

Operations Manager

Atlanta, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kennesaw, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Savannah, GA

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Winder, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Oakwood, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Decatur, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Atlanta, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

East Ellijay, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Atlanta, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Savannah, GA · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Legacy Ventures Management

Operations Manager

Atlanta, GA · On-site

$70K - $75K/yr

Summary: The Operations Manager is directly responsible for operations of the Front Office and ... Resolve customer complaints, anticipate potential problems by reviewing and monitoring customer ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to ... You will also oversee staffing, property maintenance, and customer support and ensure new ...

next page

Showing results 1-20

All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Georgia

Customer Operations Manager information

See Georgia salary details

$37.6K

$104.4K

$114.4K

How much do customer operations manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customer operations manager in Georgia is $104,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,100.00 and $113,100.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are the most commonly searched types of Customer Operations jobs in Georgia? The most popular types of Customer Operations jobs in Georgia are:
What are popular job titles related to Customer Operations Manager jobs in Georgia? For Customer Operations Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Georgia look for? The top searched job categories for Customer Operations Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Operations Manager jobs? Cities in Georgia with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Georgia as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $104,431 per year, or $50.2 per hour.

Operations Manager

ServiceMaster Restoration By Quality First - GA

Hahira, GA • On-site

Full-time

Posted 18 days ago

Job description

Position Overview
This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement the process improvement and practices across the organization as well as ensuring company policies, industry standards, compliance and regulatory requirements are followed. The Operations Manager supervises the Operational Team and ensures operational KPIs, financial and customer experience standards are met. Ultimately, well trust you to help us remain compliant, efficient and profitable during business. The Operations Manager leads and motivates the operations team, finding ways to increase quality of customer experience and implement best practices across all levels.
Job Responsibilities
  • Responsible for the production, procurement, and planning of daily operations
  • Ensures timely, compliant and accurate management of work order processes, business information, and licensing management ensuring the companys processes remain legally compliant
  • Participates with owner/CEO in development of operational and business strategies, supporting the CEO or Owners vision and process ideals
  • Conducts onsite field evaluations for compliance for licensing, vehicle, regulatory, EHS, Safety, DOT, quality and company policies. Escalates opportunities for improvements/corrections directly to ownership.
  • Coordinates with sales management team to deliver on commitments to customers. May be involved in the sales process on selected accounts
  • Provides direct support to office personnel, technicians, and sales associates regarding customer escalations, technical questions and support, and standard operating procedures.
  • Oversees and reviews daily operational and compliance metrics, as well as the escalation, tracking, and resolution of issues
  • Supervises production staff members, estimators and claims coordinators
  • Influences selection of vendors and manages ongoing vendor relationships
  • Approves expenses and purchases of direct reports
  • Communicates with all relevant employees to ensure delivery times are met
  • Communicating process changes to relevant parties to ensure a successful business
  • Coordinates activities that affect operational decisions and business requirements
  • Ensuring that health and safety regulations are followed
  • Examine financial data and use them to improve profitability, managing budgets, budgetary changes and forecasts
  • Improve operational management systems and processes and provides training for new initiatives and technology launches
  • Manages the growth and success of the team, providing guidance to employees
  • Managing internal assets of the company such as equipment, materials and supplies
  • Monitors KPIs- production quality standards and ensures process safety standards are met
  • Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
  • Reviewing workloads and manpower to ensure targets are met. May recruit, train and supervise staff

Job Requirements
  • Bachelors degree in business administration, operational management or finance preferred but not required, 3-5 years equivalent experience in similar role
  • Ability to read, analyze and interpret general business processes as well as federal, state, and local rules and regulations and successfully apply and provide support in efforts to comply with regulations and process improvement initiatives
  • Ability to effectively present training and/or information, respond to questions from groups of managers, employees, customers, and clients verbally and/or in writing
  • Valid driver's license and a satisfactory driving record
  • Skilled in using computers or necessary technology to include Microsoft Office products such as Word, Excel, Outlook, PowerPoint
  • Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations
  • 3-5 years experience as a sales or service manager or corporate support function preferred
  • Ability to work closely with, influence, and hold senior leaders accountable to resolving issues or capitalizing on opportunities
  • Ability to engage and motivate others to drive results
  • Ability to manage time and workload effectively
  • Ability to work in a team environment
  • Excellent problem solving and communication skills, written and verbal
  • Experience budgeting and forecasting
  • Experience in Negotiating with suppliers/sub-contractors/vendors
  • Familiarity with business and financial principles
  • Knowledge of organizational improvement and operations management
  • Strong Leadership- Proven ability and work experience as Operations Manager or similar role
  • Outstanding organizational skills
  • Understanding of consumer psychology, organizational behavior and knowledge of the restoration industry

Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
  • Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
  • Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
  • Express or exchange ideas with others and receive and act on detailed information given.
  • For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
  • Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.