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Customer Operations Leader Jobs (NOW HIRING)

RH

Outlet Operations Leader

Oxnard, CA · On-site

$23 - $31/hr

Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS * 2+ years of leadership experience in retail, preferably in home furnishings

Petco

Vetco Operations Leader

Summerville, SC · On-site

Establishes, models, and sustains an environment of proactive customer engagement, seeking to ... The Vetco Operations Leader must possess excellent planning skills while scheduling the hub ...

RH

Outlet Operations Leader

Vernon Hills, IL · On-site

Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS * 2+ years of leadership experience in retail, preferably in home furnishings

RH

Outlet Operations Leader

Oxnard, CA · On-site

Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS * 2+ years of leadership experience in retail, preferably in home furnishings

RH

Outlet Operations Leader

San Rafael, CA · On-site

$23 - $31/hr

Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS * 2+ years of leadership experience in retail, preferably in home furnishings

RH

Outlet Operations Leader

San Rafael, CA · On-site

Ensure operational interactions with customers and delivery partners reflect company service standards OUR REQUIREMENTS * 2+ years of leadership experience in retail, preferably in home furnishings

Slant

Customer Operations Specialists

Lehi, UT · On-site

$60K - $80K/yr

The two leading players have either been acquired by larger companies or received a majority PE ... So do we. The focus on the customer operations team is to be the front line of support for our ...

Petco

Vetco Operations Leader

Davie, FL · On-site

Establishes, models, and sustains an environment of proactive customer engagement, seeking to ... The Vetco Operations Leader must possess excellent planning skills while scheduling the hub ...

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How much do customer operations leader jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer operations leader in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

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Outlet Operations Leader

Oxnard, CA • On-site

Restoration Hardware
Specialized Design Services • 5 - 10K employees
Learn more about Restoration Hardwareexternal

Other

Re-posted 3 days ago

Restoration Hardware rating

7.6

Company rating: 7.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

Job description

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Operations Leader to develop a high-energy, results-driven stock team and ensure the seamless flow of operations. Partnering with cross-functional teams, this role drives operational excellence, safeguards inventory accuracy, and upholds the highest safety standards. The ideal candidate is a motivational leader who champions quality, inspires collaboration, and empowers teams to deliver extraordinary customer experiences.

YOUR RESPONSIBILITIES
  • Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence
  • Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
  • Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
  • Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
  • Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies
  • Ensure operational interactions with customers and delivery partners reflect company service standards
OUR REQUIREMENTS
  • 2+ years of leadership experience in retail, preferably in home furnishings
  • Exceptional analytical, problem-solving and decision-making skills
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
  • Experience in Inventory management systems and processes
  • Adaptable and resilient, with a solutions-focused approach to change and challenges
  • Flexibility to work a dynamic schedule across all operational hours
PHYSICAL REQUIREMENTS
  • Lift and move items in excess of 100 lbs., using proper equipment and safety techniques
  • Maneuver throughout the sales floor and stockroom
  • Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
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