Customer Operations Leader Jobs in Indiana (NOW HIRING)

Overview

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries.  We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are.  We have intentionally created a culture that values and celebrates our team members’ unique and varied backgrounds, perspectives, and experiences.  We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You will Get:

1. A unique, inclusive and supportive company culture.
2. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
3. Fair and competitive compensation.
4. Career development and mentoring and opportunities to grow.
5. Holiday, personal and vacation days.

Summary/Objective:

The position of Operations/Robotic Leader of the BPC will assume roles of overseeing the daily operations at our BPC location while collaborating with the engineering, production, maintenance and leadership teams. 

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Collaborate with developers, engineers, project managers, and maintenance to understand the requirements and scope of the projects at the Beam Processing Center
2. Recommends, develops, and implements enhancements and improvements to increase production volume or precision in high throughput operations
3. Assist with cost estimates and project calculations for anything at the Beam Processing Center
4. Lead/Develop the operational leaders at the Beam Processing Center by developing strategies to reach the success needed in our four pillars as a Company.
5. Develop Expectations and Standards that need to be met by your leaders, set up metrics to tell if winning overall.
6. Building and Driving Continuous Improvement for all departments at the Beam Processing Center

Working Conditions:

1. Primarily working indoors, office environment.
2. May sit for several hours at a time.
3. Prolonged exposure to computer screens.
4. Repetitive use of hands to operate computers, printers, and copiers.
5. Working in the plant with weld testing fixtures, robotics, and other parts of the automation.

Qualifications:

1. Bachelor’s degree required
2. Engineering Degree preferred
3. At least 5 years leadership in a technical manufacturing environment required

Essential Functions:

1. Setting Goals
2. Coordination
3. Motivation
4. Defining problems and collecting data
5. Conducting research into the performance of robotic systems
6. Implementing improvements to increase production
7. Reviewing and approving cost estimates and project calculations
8. Managing the documentation and record of the development process
9. Driving Data driven results
10. Track Performance using data
    1. Quality
    2. Performance
    3. Availability
    4. Output
    5. Delivery

Competencies:

1. Excellent verbal and written communication skills
2. Strong analytical and problem-solving skills
3. Excellent organizational skills and attention to detail
4. Proficient in Microsoft Office Suite software to create reports and documentation.
5. Proven track record in leading teams to build quality product

Supervisory Responsibility:

This role does has supervisory responsibility that comes with it, you will have direct reports that you will be leading and developing daily.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Team Member may have to lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

This is a full-time salary position, and hours/days of work are decided by production schedules and your reporting manager.

Travel:

Travel will be minimal and would be primarily local during the business day.

Preferred Education and Experience:

1. Manufacturing/industry experience.
2. Leadership experience.
3. Robotic Welding Experience
4. Engineering Experience

Work Authorization/Security Clearance 

Must be legally authorized to work in the United States.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Group : AAP/EEO Statement

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law.  This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters.  All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert’s strong commitment to equal employment opportunity requires a commitment by each individual team member.  Compliance with the letter and spirit of this policy is required of all team members.  Violations of this policy should be immediately reported to your leader or to any member of leadership.  Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

Know Your Rights

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME