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Customer Operations Team Leader Jobs (NOW HIRING)

Colgate

Operations Team Leader

Richmond, IN · On-site

Job Summary As an Operations Team Leader you will be responsible for managing shop floor employees, daily production, and ensuring the achievement of key performance indicators and daily performance ...

New

SunCoke Energy

Operations Team Leader

East Chicago, IN · On-site

Open communication with customer in regards to production and coordinating efforts assuring smooth transition of the product (COKE) * Acts as Operations Manager while on "Back" Shifts * Ability to ...

ASM Global

Operations Team Leader

Toledo, OH · On-site

Works closely with the Operations Manager and Event Coordinators to develop time lines, schedules and action plans for event set-up and services. * Supervises and instructs the crews in the set-up ...

GT Independence

Operations Team Leader - MD

Sturgis, MI · On-site

The Operations Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and ...

Target

Fulfillment Operations Team Leader

Grand Island, NE · On-site

$20.50 - $34.85/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Fulfillment Operations Team Leader

Orlando, FL · On-site

$21.25 - $36.15/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Fulfillment Operations Team Leader

Cookeville, TN · On-site

$22.25 - $37.80/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Fulfillment Operations Team Leader

Saint Louis, MO · On-site

$22 - $37.40/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Inbound Operations Team Leader

Machesney Park, IL · On-site

$22.25 - $37.80/hr

The role of an Inbound Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-first culture on your team * Retail ...

PSEG

CES Operations Team Leader

Newark, NJ · On-site

... customers and make a difference every day. Here, you'll have the stability and exciting ... team. * Lead administrative operations, including departmental mailboxes, SLT coordination ...

Ardurra

Traffic Operations Team Leader

Houston, TX · On-site

$83K - $113K/yr

Ardurra is seeking a Traffic Operations Team Leader to join our Central Region Traffic Engineering Team in Houston, TX ! This role provides technical leadership, practice growth, and strategic ...

IPL (Indiana)

NERC Operations Team Leader

Arlington, VA · On-site

S. , is seeking a NERC Operations Team Leader to serve as the company's subject matter expert (SME ... customers, suppliers, contractors, and the communities in which we live and work. All qualified ...

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Customer Operations Team Leader information

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$64

How much do customer operations team leader jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer operations team leader in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

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Cities with the most Customer Operations Team Leader job openings:

What states have the most Customer Operations Team Leader jobs?

States with the most job openings for Customer Operations Team Leader jobs include:

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For Customer Operations Team Leader jobs, the most frequently searched job titles are:

Infographic showing various Customer Operations Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Operations Team Leader

Robbinsville, NJ • On-site

Answering Service Care
See more jobs at Answering Service Careexternal

$22 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Manage the floor to ensure agents meet quality standards and feel empowered to succeed

  • Provide guidance to agents in handling challenges, errors, and complaints during customer interactions

  • Assist in monitoring agent performance, maintaining high-quality service, and preparing performance reports

Job description

Join Answering Service Care 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.
Be a Leader in Customer Service Excellence:
Join Answering Service Care as an Operations Team Leader
At Answering Service Care, we're more than a business communication service-we're innovators in delivering exceptional customer experiences across diverse industries. Rooted in professionalism, adaptability, and forward-thinking, we're redefining service delivery to create lasting connections between businesses and their clients.
Our Mission:
To forge seamless, tailored communication solutions that nurture relationships and consistently exceed expectations. We're eager to connect with you if a passion for customer service and leadership drives you.
Operations Team Leader Role:
Empathize. Communicate. Resolve. Lead.
As a call center Operations Team Leader, you'll be a key player in ensuring our team thrives and delivers exceptional service. You'll lead by example, handle sensitive information with care, and uphold high professional standards, driving the success of our organization.
What You'll Do:
  • Oversee and Support Agents: Manage the floor, ensuring agents meet quality standards and feel empowered to succeed.
  • Resolve Problems: Provide guidance to agents in handling challenges, errors, and complaints during customer interactions.
  • Assist HR: Support the Human Resources team by facilitating walk-in applicants and onboarding processes when needed.
  • Monitor Quality: Assist in maintaining high-quality service by monitoring agents' performance and providing constructive feedback.
  • Reporting: To track performance and results, prepare and manage reports using database tools and word-processing software.

What We're Looking For:
  • Empathy: Display a friendly, caring, and understanding attitude with customers and team members.
  • Engagement: Maintain an energetic and positive demeanor to foster collaboration and productivity.
  • Problem-Solving: Tackle challenges with a proactive and solutions-oriented mindset.
  • Attention to Detail: Stay organized and maintain high standards for accuracy in all tasks.
  • Dependability: Exhibit reliability with strong attendance, punctuality, and flexibility (including weekend shifts).
  • Accountability: Set the standard for professionalism by holding yourself and your team accountable.
  • Self-Motivation: Stay driven to achieve company goals, particularly in service quality and operational efficiency.
  • Team Player: Collaborate effectively, contributing to a supportive and positive work culture.
  • Confidence and Creativity: Approach opportunities confidently and creatively to solve problems and inspire others.

Why Join Answering Service Care?
  • Leadership Impact: Play a pivotal role in shaping a high-performing, customer-focused team.
  • Professional Growth: Gain opportunities for learning, development, and career advancement.
  • Positive Culture: Thrive in a collaborative, forward-thinking work environment.
  • Flexibility: We offer full-time and part-time roles to suit your lifestyle, with opportunities to grow within our organization.

Compensation:
At Answering Service Care, we're thrilled to announce our aggressive pay structure. We believe in recognizing and rewarding hard work and dedication. That's why our starting wages are among the best in the industry:
  • Weekly Direct Deposit
  • NJ Hourly Rate: $22.00 - $23.00

We're committed to supporting our team members as they excel in their roles and contribute to our collective success.
Benefit Highlights:
  • Paid Training
  • Health/Dental/Vision & Term Life
  • PTO (Start earning on day one)
  • 401k
  • Employee Assistance Program (Free Training & Development Courses)
  • Childcare Reimbursement up to $375 a month
  • Gym membership reimbursement
  • Company sponsored snacks

Our Core Values:
  • Professionalism: We build trust through integrity, respect, and a commitment to excellence in every interaction.
  • Agility: As the business world evolves, we adapt to challenges and opportunities while staying focused on our clients' needs.
  • Innovation: By embracing cutting-edge solutions, we redefine customer experiences and create streamlined operations that set us apart.
  • Growth Opportunities: Your potential is limitless here. We offer tailored growth paths to help you achieve your professional aspirations.

We'd love to hear from you if you're ready to lead with purpose, inspire excellence, and grow in a supportive environment!
Apply now to start your journey as an Operations Team Leader with Answering Service Care-where your talent is valued and your potential is limitless.

Apply