Customer Success Team Manager Canonical is seeking a Customer Success - Team Manager to lead and ... Proven leadership experience in a CSM role. * Willingness to travel up to four times a year.
Customer Success Team Manager Canonical is seeking a Customer Success - Team Manager to lead and ... Proven leadership experience in a CSM role. * Willingness to travel up to four times a year.
Customer Success Team Lead Lead a Team. Solve Problems. Deliver Exceptional Customer Experiences ... You'll serve as a working leader, partnering closely with Sales, Operations, and Supply Chain while ...
Customer Success Team Lead Lead a Team. Solve Problems. Deliver Exceptional Customer Experiences ... You'll serve as a working leader, partnering closely with Sales, Operations, and Supply Chain while ...
Customer Success Team Lead
Orlando, FL · On-site
Job Summary The Customer Success Supervisor (CSS) is a customer-facing position and provides ... CSS will make safety in the workplace the number one priority within the team and while dealing ...
New
Customer Success Team Lead
Orlando, FL · On-site
Job Summary The Customer Success Supervisor (CSS) is a customer-facing position and provides ... CSS will make safety in the workplace the number one priority within the team and while dealing ...
New
Team Leadership and Client Management: Coach and mentor Customer Success Consultants and Managers, focusing on building strong client relationships, establishing trust, and managing existing client ...
Team Leadership and Client Management: Coach and mentor Customer Success Consultants and Managers, focusing on building strong client relationships, establishing trust, and managing existing client ...
Primary Responsibilities Team Leadership & Management * Manage, coach, and develop a small team of Customer Success professionals while remaining actively involved with customers. * Lead by example ...
Primary Responsibilities Team Leadership & Management * Manage, coach, and develop a small team of Customer Success professionals while remaining actively involved with customers. * Lead by example ...
Customer Success Manager
Ann Arbor, MI · On-site
SUMMARY The Customer Success Manager is responsible for leading and developing a high-performing Customer Success team focused on delivering exceptional customer experiences, customer retention, and ...
Customer Success Manager
Ann Arbor, MI · On-site
SUMMARY The Customer Success Manager is responsible for leading and developing a high-performing Customer Success team focused on delivering exceptional customer experiences, customer retention, and ...
Customer Success Manager
Dedham, MA · On-site
The Customer Success Manager will be a key member of MagicOrange's Customer Success team, reporting directly to the VP, Customer Success. The role is responsible for leading multiple client ...
Customer Success Manager
Dedham, MA · On-site
The Customer Success Manager will be a key member of MagicOrange's Customer Success team, reporting directly to the VP, Customer Success. The role is responsible for leading multiple client ...
Manager, Customer Success
Chicago, IL · On-site
Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... You will be a part of leading a world-class CS team that is responsible for the adoption of Okta ...
Manager, Customer Success
Chicago, IL · On-site
Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... You will be a part of leading a world-class CS team that is responsible for the adoption of Okta ...
Director, Customer Success
Chicago, IL · On-site
As the leader of the Corporate Customer Success team, this role is accountable for managing, coaching, and developing Customer Success Managers while ensuring customers achieve measurable business ...
Director, Customer Success
Chicago, IL · On-site
As the leader of the Corporate Customer Success team, this role is accountable for managing, coaching, and developing Customer Success Managers while ensuring customers achieve measurable business ...
Manager, Customer Success Home-based: Canada Why Should You Consider Joining Auvik? You want to ... You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ...
Manager, Customer Success Home-based: Canada Why Should You Consider Joining Auvik? You want to ... You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ...
... leadership teams. While our Customer Success team is based in St. Louis, this role can be based anywhere in the U.S., with a strong preference for candidates based in the Midwest or East Coast, and ...
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... leadership teams. While our Customer Success team is based in St. Louis, this role can be based anywhere in the U.S., with a strong preference for candidates based in the Midwest or East Coast, and ...
This role leads Customer Success Team Leads / Managers across the region rather than owning an individual book of business and is responsible for building a high-performing management layer that ...
This role leads Customer Success Team Leads / Managers across the region rather than owning an individual book of business and is responsible for building a high-performing management layer that ...
This leader is laser-focused on customer success-ensuring every customer fully realizes the ... The Team Lead quickly becomes a deep expert in the C-SCRM tool, advocating for its use and guiding ...
This leader is laser-focused on customer success-ensuring every customer fully realizes the ... The Team Lead quickly becomes a deep expert in the C-SCRM tool, advocating for its use and guiding ...
You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ... As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer ...
You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ... As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer ...
Samsara's Commercial Customer Success team supports hundreds of customers who depend on our ... leads product consultations via text or call. By the end of your first year * Own a portfolio of ...
Samsara's Commercial Customer Success team supports hundreds of customers who depend on our ... leads product consultations via text or call. By the end of your first year * Own a portfolio of ...
You have experience in building and leading a Customer Success team, ideally in the B2B SaaS sector for SMBs. * You are an analytical personality with a deep understanding of KPIs, market trends, and ...
You have experience in building and leading a Customer Success team, ideally in the B2B SaaS sector for SMBs. * You are an analytical personality with a deep understanding of KPIs, market trends, and ...
Customer Success Manager: Bilingual
Orlando, FL · On-site +1
The Customer Success team at Cyderes is everyday ready and has the responsibility to ensure our ... Will report into Senior Customer leadership Responsibilities * MUST be Bilingual Spanish/English
New
Customer Success Manager: Bilingual
Orlando, FL · On-site +1
The Customer Success team at Cyderes is everyday ready and has the responsibility to ensure our ... Will report into Senior Customer leadership Responsibilities * MUST be Bilingual Spanish/English
New
Samsara's Customer Success team ensures our customers adopt our platform, realize measurable ... People leadership: hire, develop, and manage a team of CSMs, each managing portfolios of 100 ...
Samsara's Customer Success team ensures our customers adopt our platform, realize measurable ... People leadership: hire, develop, and manage a team of CSMs, each managing portfolios of 100 ...
Sr. Manager, Customer Success
Sonoma, CA · On-site
You've been an early customer success leader and taken a small team through a growth phase. * Startup experience. You've been part of an all hands on deck team and will do whatever it takes.
Sr. Manager, Customer Success
Sonoma, CA · On-site
You've been an early customer success leader and taken a small team through a growth phase. * Startup experience. You've been part of an all hands on deck team and will do whatever it takes.
You've been an early customer success leader and taken a small team through a growth phase. * Startup experience. You've been part of an all hands on deck team and will do whatever it takes.
You've been an early customer success leader and taken a small team through a growth phase. * Startup experience. You've been part of an all hands on deck team and will do whatever it takes.
Customer Success Team Leader information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
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Job description
Canonical is seeking a Customer Success - Team Manager to lead and expand our Customer Success Management (CSM) team across APAC and AMER regions. This remote role is ideal for individuals with a proven track record in Customer Success management and a passion for technology. You will mentor and coach your team, analyze performance metrics, and implement strategies to enhance customer engagement and retention.
Key Responsibilities
- Conduct strategic planning and analysis to support team success.
- Resolve escalated customer issues with expertise.
- Guide and mentor team members to navigate complex situations.
- Collaborate with cross-functional teams to drive customer success.
- Document processes and ensure quality communication.
Required Skills & Qualifications
- Bachelor's degree in Business, Communication, or STEM.
- Experience in SaaS or software industries.
- Strong analytical and problem-solving skills.
- Proven leadership experience in a CSM role.
- Willingness to travel up to four times a year.