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Customer Success Team Leader Jobs (NOW HIRING)

Customer Success Team Manager Canonical is seeking a Customer Success - Team Manager to lead and ... Proven leadership experience in a CSM role. * Willingness to travel up to four times a year.

Job Summary The Customer Success Supervisor (CSS) is a customer-facing position and provides ... CSS will make safety in the workplace the number one priority within the team and while dealing ...

New

Okta's Scale Customer Success Team Okta's Scale Customer Success team is rapidly expanding its ... You will be a part of leading a world-class CS team that is responsible for the adoption of Okta ...

Manager, Customer Success Home-based: Canada Why Should You Consider Joining Auvik? You want to ... You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ...

This role leads Customer Success Team Leads / Managers across the region rather than owning an individual book of business and is responsible for building a high-performing management layer that ...

You want to work with a leadership team who are transparent and trustworthy. Our senior leaders ... As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer ...

Samsara's Commercial Customer Success team supports hundreds of customers who depend on our ... leads product consultations via text or call. By the end of your first year * Own a portfolio of ...

The Customer Success team at Cyderes is everyday ready and has the responsibility to ensure our ... Will report into Senior Customer leadership Responsibilities * MUST be Bilingual Spanish/English

New

Samsara's Customer Success team ensures our customers adopt our platform, realize measurable ... People leadership: hire, develop, and manage a team of CSMs, each managing portfolios of 100 ...

You've been an early customer success leader and taken a small team through a growth phase. * Startup experience. You've been part of an all hands on deck team and will do whatever it takes.

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Customer Success Team Leader information

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$32.5K

$83.1K

$140K

How much do customer success team leader jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer success team leader in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Customer Success Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Team Manager

Remote

Other

Posted 9 days ago


Job description

Customer Success Team Manager

Canonical is seeking a Customer Success - Team Manager to lead and expand our Customer Success Management (CSM) team across APAC and AMER regions. This remote role is ideal for individuals with a proven track record in Customer Success management and a passion for technology. You will mentor and coach your team, analyze performance metrics, and implement strategies to enhance customer engagement and retention.

Key Responsibilities

  • Conduct strategic planning and analysis to support team success.
  • Resolve escalated customer issues with expertise.
  • Guide and mentor team members to navigate complex situations.
  • Collaborate with cross-functional teams to drive customer success.
  • Document processes and ensure quality communication.

Required Skills & Qualifications

  • Bachelor's degree in Business, Communication, or STEM.
  • Experience in SaaS or software industries.
  • Strong analytical and problem-solving skills.
  • Proven leadership experience in a CSM role.
  • Willingness to travel up to four times a year.