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Customer Operations Team Leader Jobs (NOW HIRING)

Belk

Operations Team Lead

Charleston, SC · On-site

... is customer ready. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Operations Team Lead works ...

ORBCOMM Inc.

Customer Operations Specialist

Sterling, VA · On-site

$60K - $80K/yr

Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits ... Our industry-leading solutions enable customers to boost productivity, streamline operations, and ...

M/I Homes

Operations Team Lead

Columbus, OH · On-site

M/I Homes started as a family business and grew into a national leader in a single generation with ... customer-service oriented with ability to handle difficult situations. * Excellent verbal and ...

Marmon

Customer Operations Lead

Brooklyn Park, MN · On-site

Guided by our commitment to Doing Things That Matter, Leading at Every Level, and Winning a Better ... Marmon's 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and ...

Clarios

Operations Team Lead

Canby, OR · On-site

What you will do As a Operations Team Lead at our fully integrated Clarios plant in Canby, OR, you ... This is a true frontline leadership role-solving problems in real time, coaching employees, and ...

Chick-fil-A

Team Leader

Bridgewater, NJ

$17.50 - $20/hr

At Chick-fil-A, the Team Leader (Shift Leader) role is more than just a position-it's an ... Experience in customer service or restaurant operations preferred * Ability to stand for extended ...

Advantest

Operations Leader

San Jose, CA

Team Development * Customer Focus * Financial Acumen * Change Management * Cross-Functional Leadership * Data-Driven Decision Making Success Metrics The Operations Leader will be measured on: * On ...

Chick-fil-A

Operations Leader

Brookfield, WI · On-site

$17 - $18/hr

The Operations Leader has the responsibility for directing the daily operations of a quick service ... Serves as subject matter expert to leadership and team for ongoing hospitality, customer service ...

Chick-Fil-A

Operations Leader

Youngstown, OH · On-site

$19.50 - $22/hr

This role provides visible leadership across the Operations Team and includes both guest-facing and ... Proven experience in a leadership role, preferably within a fast-paced restaurant or customer ...

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Customer Operations Team Leader information

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How much do customer operations team leader jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer operations team leader in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

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What states have the most Customer Operations Team Leader jobs?

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Infographic showing various Customer Operations Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Operations Team Lead

Charleston, SC • On-site

Belk
Furniture and Home Furnishings Stores • 10K+ employees
Learn more about Belkexternal

Full-time

Re-posted 20 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

Job description

The Operations Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries with accuracy and efficiency, ensuring new merchandise is customer ready. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Operations Team Lead works collaboratively with merchandising, omni, and selling teams to ensure operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.

What you will do

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.

  • Execute store shipment deliveries and lead team in accurately and efficiently processing product to maximize productivity. Maintain equipment, devices, communication boards, and organization of back-of-house areas to promote efficiency.

  • Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.

  • Utilize shipment systems and tools to effectively plan and execute inbound and outbound activities. Participate in weekly leadership workload planning meetings to ensure all operational tasks are planned and scheduled.

  • Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.

  • Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.

  • Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.

  • Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.

  • Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.

  • Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.

Skills and Abilities

  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.

  • Skills and experience to perform in the role and a commitment to continuously learn.

  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

  • Self-directed and able to work with minimal supervision in a deadline-driven environment.

  • Communicate with excellence.

  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

  • 1+ years of retail experience and a dedication to customer service excellence.

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

  • Must regularly move around all store areas and be accessible to customers.

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

  • Ability to push/pull receiving equipment weighing up to 500 lbs.


The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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