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Customer Operations Intern Jobs in Springfield, MA

TicketNetwork

Loan Servicing Intern

South Windsor, CT · On-site

$16.50 - $21.50/hr

... operations. The intern will gain exposure to real-world servicing functions, compliance requirements, loan documentation, and customer service processes. Responsibilities: Loan Administration & Data ...

RCN Capital LLC

Loan Servicing Intern

South Windsor, CT · On-site

$16.50 - $21.50/hr

... operations. The intern will gain exposure to real-world servicing functions, compliance requirements, loan documentation, and customer service processes. Responsibilities: Loan Administration & Data ...

Pursuit Aerospace

Intern

South Windsor, CT · On-site

$14.50 - $19.50/hr

IT Infrastructure Intern About Us: As a global manufacturer of complex aircraft engine components ... continuous, operational improvement and extraordinary customer service. We pride ourselves on ...

CVS Health

Pharmacy Intern

Sturbridge, MA

$17.25 - $21.50/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

CVS Health

Pharmacy Intern

Charlton, MA · On-site

$17.75 - $22.25/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

CVS Health

Pharmacy Intern

Windsor, CT · On-site

$16.75 - $20.75/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

Walgreens

Pharmacy Intern

Glastonbury, CT · On-site

$18 - $31/hr

Operations * Learn from store and pharmacy team members, field leadership, team members and customers/patients * Under the supervision by the pharmacist, assist in the practice of pharmacy, in ...

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All JobsCustomer Operations Intern JobsCustomer Operations Intern Jobs in Springfield, MA

Customer Operations Intern information

See Springfield, MA salary details

$5

$21

$33

How much do customer operations intern jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer operations intern in Springfield, MA is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.38 and $32.74 per hour, depending on experience, location, and employer.

What does an operations intern do?

A Customer Operations Intern supports the customer service and operational teams by assisting with order processing, data entry, and customer inquiries. They often use tools like CRM software and may gain experience in process improvement, communication, and problem-solving within a business environment.

What are the key skills and qualifications needed to thrive as a Customer Operations Intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What types of projects and tasks can a Customer Operations Intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

Is 30 an hour good for an internship?

For a Customer Operations Intern, earning $30 an hour is considered above average for internships, which typically pay between minimum wage and $20 per hour. This rate may reflect specialized skills, industry demand, or a competitive program, but it is generally a strong compensation for an internship role.

What does a Customer Operations Intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.

Is 22 too old for an internship?

Customer Operations Intern positions are typically open to a range of ages, including those in their early twenties. Age is generally not a barrier if you meet the qualifications and can demonstrate relevant skills such as communication and problem-solving. Internships often value diverse experiences and perspectives regardless of age.

What do customer service interns do?

Customer service interns assist with handling customer inquiries, providing support, and resolving issues to ensure a positive experience. They often use communication tools like phone, email, or chat and may learn about company products, policies, and customer relationship management systems during their internship. The role helps develop communication, problem-solving, and customer service skills.
What are popular job titles related to Customer Operations Intern jobs in Springfield, MA? For Customer Operations Intern jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Intern jobs in Springfield, MA look for? The top searched job categories for Customer Operations Intern jobs in Springfield, MA are:
Customer Operations Intern jobs near you

Operations Leadership Development Program (OLDP) Intern

The Whiteside Agency

Hartford, CT • On-site

$24 - $26/hr

Full-time

Posted 15 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
OperationsCompensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$24.00 - $26.00
Target Openings
10
What Is the Opportunity?
The intent of this position is to provide our 2026 Travelers Summer Interns and Summer Students the ability to apply to our 2027 Full-time or Intern opportunities. Applications outside of this audience will not be considered at this time. However, for additional positions posted at a later date we encourage anyone who was not a Summer Intern or Summer Student between June 2026-August 2026 to apply at that time.
The goal of the Operations Leadership Development Program (OLDP) internship is to attract and develop self-motivated individuals who are highly skilled and passionate about a career in business operations while providing a foundation for future success within the organization. As an OLDP intern, you will be exposed to a challenging professional work experience in business operations with planned activities giving you insight into business, operations, and the many career options at Travelers. With many company-wide events such as Intern Symposium and community outreach events, you will have the opportunity to interact and network with many levels of leadership and management. You will be expected to work together with fellow interns to develop and present solutions to relevant business and operations topics. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
Housing - The Internship program is based in Hartford, CT and St. Paul, MN, Centennial, CO and Alpharetta, GA. Positions are available in our Business Units and Corporate Departments. Subsidized apartments are available for students who live beyond a commutable distance from Hartford, CT or St. Paul, MN. Positions are available early June through the end of the summer.
As of the date of this posting, Travelers anticipates that this posting will remain open until July 13th, 2026.What Will You Do?
  • The internship offers an operations and business development curriculum in specific assignments in one of the areas such as:
  • Operational Effectiveness & Strategy, including Process Analysis and Lean Six Sigma
  • Project Leadership with Agile methodologies
  • Data/Analytics using industry leading tools
  • Technology & Digital Enablement to modernize business platforms
  • Field Office Production environments
  • Participants are also exposed to other functional teams including actuarial, finance, underwriting, and product.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Cumulative GPA of 3.0 or greater.
What is a Must Have?
  • Obtained or pursuing bachelor's or master's degree required.
  • Majors include, but are not limited to: Business Management, Economics, Finance, Insurance, Liberal Arts and Science, Risk Management, Supply Chain and Operations.
  • Legally authorized to work in the United States now and in the future.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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