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Customer Operations Intern Jobs in Springfield, MA

TicketNetwork

Loan Servicing Intern

South Windsor, CT · On-site

$16.50 - $21.50/hr

... operations. The intern will gain exposure to real-world servicing functions, compliance requirements, loan documentation, and customer service processes. Responsibilities: Loan Administration & Data ...

RCN Capital LLC

Loan Servicing Intern

South Windsor, CT · On-site

$16.50 - $21.50/hr

... operations. The intern will gain exposure to real-world servicing functions, compliance requirements, loan documentation, and customer service processes. Responsibilities: Loan Administration & Data ...

Veolia

Intern

Springfield, MA

Veolia helps commercial, industrial, healthcare, higher education and municipality customers ... Our Operations and Engineering Intern will work closely with our skilled Staff at their project to ...

Veolia Environnement SA

Intern

Agawam, MA · On-site

$20 - $22/hr

Veolia helps commercial, industrial, healthcare, higher education and municipality customers ... Our Operations and Engineering Intern will work closely with our skilled Staff at their project to ...

Veolia Environnement SA

Intern

Agawam, MA · On-site

$20 - $22/hr

Veolia helps commercial, industrial, healthcare, higher education and municipality customers ... Our Operations and Engineering Intern will work closely with our skilled Staff at their project to ...

Sanders Industries Holdings

Intern - Sales

Bloomfield, CT · On-site

$19.86 - $23/hr

Responsibilities: Assist the Customer Account Management Team with quoting and proposal support ... operational inputs (Engineering, Manufacturing, Quality, and Contract Review) and help remove ...

Pursuit Aerospace

Intern

South Windsor, CT

$14.50 - $19.50/hr

IT Infrastructure Intern About Us: As a global manufacturer of complex aircraft engine components ... continuous, operational improvement and extraordinary customer service. We pride ourselves on ...

Pursuit Aerospace

Intern

South Windsor, CT · On-site

$14.50 - $19.50/hr

IT Infrastructure Intern About Us: As a global manufacturer of complex aircraft engine components ... continuous, operational improvement and extraordinary customer service. We pride ourselves on ...

medplast

IT Security Intern

Brimfield, MA · On-site

... customer focus, and integrity in all actions. * Analyze and assess the effectiveness of existing ... Collaborate with internal teams and external vendors to ensure the operational efficiency of ...

Pursuit Aerospace

Cybersecurity Intern

Manchester, CT

$15.25 - $20.50/hr

Cybersecurity Intern About Us: As a global manufacturer of complex aircraft engine components ... continuous, operational improvement and extraordinary customer service. We pride ourselves on ...

CVS Health

Pharmacy Intern

Charlton, MA · On-site

$17.75 - $22.25/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

CVS Health

Pharmacy Intern

Windsor, CT

$16.75 - $20.75/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

CVS Health

Pharmacy Intern

Sturbridge, MA

$17.25 - $21.50/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations in the pharmacy, including but not limited to: * Living our purpose by following all ...

CVS Health

Pharmacy Intern - Grad

West Hartford, CT · On-site

$17 - $21/hr

Throughout your shifts and in all customer and colleague interactions, you will learn to ... operations within the pharmacy, including but not limited to: * Living our purpose by following all ...

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All JobsCustomer Operations Intern JobsCustomer Operations Intern Jobs in Springfield, MA

Customer Operations Intern information

See Springfield, MA salary details

$5

$21

$33

How much do customer operations intern jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer operations intern in Springfield, MA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $9.57 and $33.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What types of projects and tasks can a Customer Operations Intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

What does a Customer Operations Intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.
What are popular job titles related to Customer Operations Intern jobs in Springfield, MA? For Customer Operations Intern jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Operations Intern jobs in Springfield, MA look for? The top searched job categories for Customer Operations Intern jobs in Springfield, MA are:
Customer Operations Intern jobs near you
Infographic showing various Customer Operations Intern job openings in Springfield, MA as of June 2026, with employment types broken down into 63% Full Time, 32% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,793 per year, or $21.5 per hour.
Loan Servicing Intern

Loan Servicing Intern

TicketNetwork

South Windsor, CT • On-site

$16.50 - $21.50/hr

Full-time

Posted 24 days ago

Job description

RCN Capital is a national, direct private lender supporting real estate investors across the country.
The Loan Servicing Intern will support the Loan Servicing team by performing a variety of administrative, operational, and analytical tasks related to the servicing lifecycle. This role is ideal for a college student pursuing a degree in business, finance, accounting, data analytics, or a related field who is seeking hands-on experience in mortgage/loan operations. The intern will gain exposure to real-world servicing functions, compliance requirements, loan documentation, and customer service processes.
Responsibilities:
Loan Administration & Data Management
• Assist with the review, organization, and maintenance of loan files and electronic records.
• Update internal systems with loan-level data, status updates, and required documentation.
• Conduct routine audits of loan documents for completeness, accuracy, and compliance.
• Support the preparation of monthly reports, dashboards, and internal tracking logs.
Payment & Escrow Support
• Help reconcile payment histories, escrow balances, and transaction discrepancies.
• Research borrower inquiries or payment issues and prepare findings for servicing staff.
Customer Service & Communications
• Draft borrower communications, notices, and follow-up emails as directed by servicing staff.
• Assist in logging, tracking, and resolving inbound borrower requests.
Compliance & Quality Control
• Support the team in meeting regulatory and internal policy requirements.
• Assist with quality control reviews and documentation corrections.
Special Projects
• Participate in system enhancement testing, workflow improvements, and data clean-up initiatives.
• Contribute to department-wide projects and process optimization efforts.
• Assist with ad hoc tasks as needed across Loan Servicing.
Requirements:
  • Strong attention to detail and high level of accuracy.
  • Excellent organizational and time-management skills.
  • Proficient with Microsoft Excel, Word, and Outlook (experience with spreadsheets preferred).
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality and handle sensitive financial information.
  • Willingness to learn loan servicing concepts and industry terminology.

Educational Paths of Interest:
  • Current college student pursuing a degree in Business, Finance, Accounting, Economics, Data Science, or a related discipline.

Work Schedule:
  • Full time during internship - 40 hours/week
  • Onsite in either:
    • South Windsor, CT
    • Charlotte, NC
    • Los Angeles, CA
  • Standard schedule is Monday-Friday, 9AM to 6PM

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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