ZipRecruiter

Log In

1

Customer Operations Intern Jobs in Malden, MA (NOW HIRING)

Agilent

Community Operations Intern

Boston, MA

$19 - $24/hr

As a Community Operations Intern, you will support Agilent's global community initiatives and ... Opportunity to contribute to initiatives that enhance customer success and technical support.

next page

Showing results 1-20

All JobsCustomer Operations Intern JobsCustomer Operations Intern Jobs in Malden, MA

Customer Operations Intern information

See Malden, MA salary details

$5

$22

$35

How much do customer operations intern jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer operations intern in Malden, MA is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.05 and $35.10 per hour, depending on experience, location, and employer.

What does a customer operations intern do?

A Customer Operations Intern supports the customer service and operations teams by assisting with tasks such as responding to customer inquiries, processing orders, managing customer accounts, and helping to resolve issues. They may also be involved in collecting customer feedback, updating databases, and working on process improvements. The goal is to ensure customers have a positive experience and that operations run smoothly. This internship is a great opportunity to gain hands-on experience in customer service and operations within a business environment.

What types of projects and tasks can a customer operations intern expect to work on during their internship?

As a Customer Operations Intern, you can expect to assist with a blend of customer support, process improvement, and data analysis tasks. Typical projects may include responding to customer inquiries, helping to streamline onboarding processes, compiling customer feedback to identify trends, and supporting the team in resolving operational issues. You may also participate in cross-functional meetings and collaborate with sales, product, or technical teams to enhance the overall customer experience. This hands-on exposure provides a holistic understanding of customer operations and can help you develop valuable problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a customer operations intern, and why are they important?

To thrive as a Customer Operations Intern, you generally need strong organizational abilities, attention to detail, and a foundational understanding of customer service principles, often supported by ongoing studies in business or related fields. Familiarity with customer relationship management (CRM) software, spreadsheets, and ticketing systems is typically required. Excellent communication, problem-solving skills, and a collaborative mindset help interns stand out in fast-paced operational environments. These skills are vital for efficiently addressing customer needs, supporting team objectives, and ensuring smooth day-to-day operations.

What job categories do people searching Customer Operations Intern jobs in Malden, MA look for?

The top searched job categories for Customer Operations Intern jobs in Malden, MA are:

What cities near Malden, MA are hiring for Customer Operations Intern jobs?

Cities near Malden, MA with the most Customer Operations Intern job openings:

Customer Operations Intern jobs near you
Infographic showing various Customer Operations Intern job openings in Malden, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,932 per year, or $22.6 per hour.

Community Operations Intern

Agilent

Boston, MA

$19 - $24/hr

Full-time

Posted 15 days ago

Key responsibilities

  • Assist in managing the Community platform and related content management tools.

  • Support the lifecycle of community content, including creation, migration, review, and audit.

  • Help implement community engagement programs and provide operational support for community roadmap projects.

Agilent Technologies rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

33rd of 545 rated manufacturers

Job description

Job Description

About the Role:

As a Community Operations Intern, you will support Agilent's global community initiatives and knowledge base programs. This role is designed for individuals passionate about digital engagement, process improvement, and customer success. You will work closely with product managers, content specialists, and technical support teams to enhance community experiences and streamline operations.

Key Responsibilities

  • Assist in managing the Community platform and related content management tools.

  • Support the lifecycle of community content: creation, migration, review, and audit.

  • Collaborate with internal teams to improve community processes and user experience.

  • Help implement community engagement programs, including badges and advocacy initiatives.

  • Provide operational support for community roadmap projects, including test case writing and user acceptance testing.

  • Analyze community metrics and prepare reports to inform strategic decisions.

What You'll Gain

  • Hands-on experience in community operations and digital engagement strategies.

  • Exposure to global teams and enterprise-level community programs.

  • Opportunity to contribute to initiatives that enhance customer success and technical support.

Qualifications

  • Currently pursuing a degree in Business, Communications, Digital Marketing, Science, or related field.

  • Strong organizational and project management skills.

  • Familiarity with online communities, knowledge management, and customer support platforms is a plus.

  • Excellent communication skills and ability to work in a global, cross-functional team.

  • Proficiency in Microsoft Office; experience with CoPilot and Power Automate is desired.

The intern pay rate for this position is $19.00 - $24.00/hour plus eligibility for paid holidays and medicalbenefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay isdetermined by work location and additional factors, including job-related skills, experience, and relevanteducation or training. During the hiring process, a recruiter can share more about the specific pay rangefor a preferred location.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 27, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: NoShift: DayDuration: 6-9 MonthsJob Function: General

What Agilent Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply