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Customer Operations Coordinator Jobs in Virginia

Sentara Healthcare

Operations Coordinator

Chesapeake, VA · On-site

... customer service skills. Education * High School Diploma or Equivalent (Required) Experience * 2 ... Office Assistant, Operations Coordinator, Pharmacy Tech, Clerical, support, administrative Benefits:

Sentara Healthcare

Operations Coordinator

Hampton, VA · On-site

Sentara CarePlex Hospital, in Hampton, VA, is hiring an Operations Coordinator for Cardiac ... Prior experience in a medical front office or customer service role (Preferred) * Experience with ...

IDEMIA

Customer Operations Specialist

Chantilly, VA

Customer Request Coordination & Service Execution * Act as the primary liaison between the CRE and the Service Center to ensure timely and accurate execution of customer requests. * Service Center ...

IDEMIA

Customer Operations Specialist

Chantilly, VA · On-site

Customer Request Coordination & Service Execution * Act as the primary liaison between the CRE and the Service Center to ensure timely and accurate execution of customer requests. * Service Center ...

Skip

Operations Coordinator

Fairfax, VA · On-site

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

Skip

Operations Coordinator

Fairfax, VA

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

Skip

Operations Coordinator

Fairfax, VA · On-site

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Virginia

Customer Operations Coordinator information

See Virginia salary details

$13

$24

$37

How much do customer operations coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer operations coordinator in Virginia is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $27.64 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Virginia?

The most popular types of Customer Operations jobs in Virginia are:

What are popular job titles related to Customer Operations Coordinator jobs in Virginia?

For Customer Operations Coordinator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Operations Coordinator jobs in Virginia look for?

The top searched job categories for Customer Operations Coordinator jobs in Virginia are:

What cities in Virginia are hiring for Customer Operations Coordinator jobs?

Cities in Virginia with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,069 per year, or $24.6 per hour.

Operations Coordinator

Sentara Healthcare

Chesapeake, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 411 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description

City/State
Chesapeake, VA
Work Shift
First (Days)
Overview:
Sentara is hiring an Operations Coordinator for the Proprium Pharmacy!
Location: Chesapeake, VA 23320
Status: Full Time (40 hours/week)
Shift: Days (Anticipated scheduleMon-Fri8:30AM-5:30PM)
The Operations Coordinator provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills.
Education
  • High School Diploma or Equivalent (Required)

Experience
  • 2 Years Clerical Experience (Required)
  • Pharmacy Knowledge/Experience (Preferred)

Keywords: Office Assistant, Operations Coordinator, Pharmacy Tech, Clerical, support, administrative
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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