Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
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Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Seasonal Operations Associate - Cedar Hill Vlg
Cedar Hill, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
New
Seasonal Operations Associate - Cedar Hill Vlg
Cedar Hill, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
New
Operations Associate - Town East Mall
Mesquite, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate - Town East Mall
Mesquite, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate - Town East Mall
Mesquite, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Operations Associate - Town East Mall
Mesquite, TX · On-site
$12 - $15/hr
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Store Operations Associate
Arlington, TX · On-site
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
New
Store Operations Associate
Arlington, TX · On-site
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
New
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
Lab Operations Associate
Dallas, TX · On-site
ROLE OVERVIEW BioLabs is seeking to hire aLab Operations Associate to join thegraduation space ... Provide excellent customer service with a high level of attention to detail. * Other duties as ...
Lab Operations Associate
Dallas, TX · On-site
ROLE OVERVIEW BioLabs is seeking to hire aLab Operations Associate to join thegraduation space ... Provide excellent customer service with a high level of attention to detail. * Other duties as ...
Lab Operations Associate
Dallas, TX · On-site
ROLE OVERVIEW BioLabs is seeking to hire aLab Operations Associate to join thegraduation space ... Provide excellent customer service with a high level of attention to detail. * Other duties as ...
Lab Operations Associate
Dallas, TX · On-site
ROLE OVERVIEW BioLabs is seeking to hire aLab Operations Associate to join thegraduation space ... Provide excellent customer service with a high level of attention to detail. * Other duties as ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
Store Operations Associate
Lancaster, TX · On-site
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
Store Operations Associate
Lancaster, TX · On-site
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with ...
Customer Operations Associate information
See Lancaster, TX salary details
$9.12 - $12.64
14% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$12.64 - $16.16
14% of jobs
The median wage is $19.60 / hr.
$16.16 - $19.68
23% of jobs
$19.68 - $23.20
7% of jobs
$25.69 is the 75th percentile. Wages above this are outliers.
$23.20 - $26.72
24% of jobs
$26.72 - $30.25
4% of jobs
$30.25 - $33.77
4% of jobs
$33.77 - $37.29
3% of jobs
$37.29 - $40.81
3% of jobs
$40.81 - $44.33
2% of jobs
$44.33 - $47.86
1% of jobs
$9
$24
$47
How much do customer operations associate jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for customer operations associate in Lancaster, TX is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.96 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What is a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What are the most commonly searched types of Customer Operations jobs in Lancaster, TX?
The most popular types of Customer Operations jobs in Lancaster, TX are:
What job categories do people searching Customer Operations Associate jobs in Lancaster, TX look for?
The top searched job categories for Customer Operations Associate jobs in Lancaster, TX are:
What cities near Lancaster, TX are hiring for Customer Operations Associate jobs?
Cities near Lancaster, TX with the most Customer Operations Associate job openings:
Operations Associate - Symonds Wealth Management
Fort Worth, TX • On-site
Full-time
Re-posted 10 days ago
Job description
Symonds Wealth Management is a retirement planning and investment management firm located in Fort Worth, TX.
Job Title: Operations Associate
Job Type: Full-Time
Location: 2512 Horne Street, Suite 100, Fort Worth, TX 76107
Reports To: Operations Manager
Job Overview
Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone that can work at a fast pace, is detail-oriented, wants to support a team, and likes to follow processes and procedures to ensure accuracy and timely communication
Responsibilities and Duties
- Operational Duties
- Follow necessary steps for investment account creation
- Continuous follow up on outstanding requirements during account creation and account funding
- Communicate over the phone and email to gather requirements for account creation
- Adding, updating, and completing workflows within our CRM system
- Address work items in NOT IN GOOD ORDER (NIGO) status
- Add and edit account features such as cashiering requests for a client
- Work alongside experienced team members and ask for help when needed
- Customer Service Duties
- Create a welcoming experience for all guests and team members
- Answer inbound phone calls and route them to the right person or take a message
- Handle customer requests and account service items like address and beneficiary changes
- Set up and maintain our customer online portal experience in eMoney
- Administrative Duties
- Data Entry
- Creating electronic files for clients and accounts
- Printing, Scanning, Faxing, Mailing, and Filing
Qualifications
- Experience: 1-3 years preferred but not required
- Education: College degree preferred but not required
- Skills Required:
- Computer Skills
- Communicating Over the Phone
- Organizational Skills
- Persistency