We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Quick apply
Operations Manager Job Overview Operations associates are responsible for handling a myriad of operations, customer service, and administration duties. The person that best fits this role is someone ...
Sales Operations Associate
Plano, TX · On-site
The Sales Operations Associate supports Account Managers in executing and scaling customer projects by managing operational processes, maintaining data accuracy, and coordinating across stakeholders.
Sales Operations Associate
Plano, TX · On-site
The Sales Operations Associate supports Account Managers in executing and scaling customer projects by managing operational processes, maintaining data accuracy, and coordinating across stakeholders.
Sales Operations Associate
Plano, TX · On-site
The Sales Operations Associate supports Account Managers in executing and scaling customer projects by managing operational processes, maintaining data accuracy, and coordinating across stakeholders.
Sales Operations Associate
Plano, TX · On-site
The Sales Operations Associate supports Account Managers in executing and scaling customer projects by managing operational processes, maintaining data accuracy, and coordinating across stakeholders.
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
Operations Projects Associate
Dallas, TX · Hybrid
$28.85 - $36.05/hr
We are looking for an Operations Associate to join our team and support our organization by ... Monitor and update CRM system to ensure accurate and up-to-date information. * Maintain schedules ...
Operations Projects Associate
Dallas, TX · Hybrid
$28.85 - $36.05/hr
We are looking for an Operations Associate to join our team and support our organization by ... Monitor and update CRM system to ensure accurate and up-to-date information. * Maintain schedules ...
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
Global Operations Associate
Dallas, TX · On-site
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
Quick apply
To achieve this, the Global Operations team is at the heart of delighting our customers, managing ... The Global Operations Associate is responsible for the ownership and execution of the end-to-end ...
RETAIL OPERATIONS ASSOCIATE
Dallas, TX · On-site
Job Summary The operations associate is responsible for receiving, unpacking and preparing ... Executes transfers, RTVs, damages and customer charge sends Back-of-House Organization * Lead ...
Quick apply
RETAIL OPERATIONS ASSOCIATE
Dallas, TX · On-site
Job Summary The operations associate is responsible for receiving, unpacking and preparing ... Executes transfers, RTVs, damages and customer charge sends Back-of-House Organization * Lead ...
Payment Operations Associate
Plano, TX · On-site
$24 - $28/hr
About the Job Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations ...
Payment Operations Associate
Plano, TX · On-site
$24 - $28/hr
About the Job Tapcheck is looking for a Payments Operations Associate to join our growing team in Plano, TX. In this role, you'll sit at the intersection of customer support and financial operations ...
The Brokerage Operations Associate is responsible for servicing Advisors and clients through the ... Demonstrate passion for superior customer service, i.e. a client / advisor first mentality with a ...
The Brokerage Operations Associate is responsible for servicing Advisors and clients through the ... Demonstrate passion for superior customer service, i.e. a client / advisor first mentality with a ...
Billing Operations Associate
Dallas, TX · On-site
Our continuous growth is a testament to our commitment to delivering outstanding agent and customer ... Summary NCD is seeking a Billing Operations Associate to join our Operations team. This role owns ...
Billing Operations Associate
Dallas, TX · On-site
Our continuous growth is a testament to our commitment to delivering outstanding agent and customer ... Summary NCD is seeking a Billing Operations Associate to join our Operations team. This role owns ...
Yard Operations Associate
TX · On-site
$13.75 - $18/hr
A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements
Yard Operations Associate
TX · On-site
$13.75 - $18/hr
A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements
Customer Operations Associate information
See Lancaster, TX salary details
$9.12 - $12.64
14% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$12.64 - $16.16
14% of jobs
The median wage is $19.60 / hr.
$16.16 - $19.68
23% of jobs
$19.68 - $23.20
7% of jobs
$25.69 is the 75th percentile. Wages above this are outliers.
$23.20 - $26.72
24% of jobs
$26.72 - $30.25
4% of jobs
$30.25 - $33.77
4% of jobs
$33.77 - $37.29
3% of jobs
$37.29 - $40.81
3% of jobs
$40.81 - $44.33
2% of jobs
$44.33 - $47.86
1% of jobs
$9
$24
$47
How much do customer operations associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer operations associate in Lancaster, TX is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.96 per hour, depending on experience, location, and employer.
What is the role of a customer operations associate?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.
What is the difference between Customer Operations Associate vs Customer Service Representative?
| Aspect | Customer Operations Associate | Customer Service Representative |
|---|---|---|
| Primary Focus | Handling operational processes, order management, and backend support | Assisting customers directly with inquiries, complaints, and product information |
| Required Skills | Process management, technical proficiency, problem-solving | Communication skills, empathy, product knowledge |
| Work Environment | Backend teams, cross-departmental collaboration | Frontline customer interaction, call centers, retail |
| Common Usage | In logistics, e-commerce, SaaS companies | In retail, telecom, service industries |
The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.
What does a customer operations associate do?
A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.
What are some common challenges faced by customer operations associates, and how can they be managed?
Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.
What are the key skills and qualifications needed to thrive as a customer operations associate?
To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Lancaster, TX look for? The top searched job categories for Customer Operations Associate jobs in Lancaster, TX are:
What cities near Lancaster, TX are hiring for Customer Operations Associate jobs? Cities near Lancaster, TX with the most Customer Operations Associate job openings:
Part-time
Medical, Dental, Vision
Re-posted 2 days ago
Saks OFF 5TH rating
5.3
Based on 24 frontline employees who took The Breakroom Quiz
16th of 21 rated department stores
Job description
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
You Also Have:
As The Operations Associate, You Will:
Your Life and Career at Saks OFF 5TH:
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
What This Position Is All About:
Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
We are seeking a motivated and creative Operations Associate to oversee merchandise displays and store layout. Get to know some of our most coveted brands by executing eye-catching and attractive merchandise presentations. Encourage sales and provide the perfect setting for a memorable shopping experience. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock. Own the back-of-house execution while assisting in maintaining a clean and organized selling floor and stockroom. Engage in driving brand awareness to our clients and creating a mood within our physical space. If you are up for the challenge, then this opportunity is right for you!
Who Are You:
- Diligent individual who loves to enhance the customer experience by executing flawless merchandise flow and presentation
- Passionate and enthusiastic fashion expert with an outstanding work ethic
- Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
- Achieves results through teamwork by using strong interpersonal skills
- Expert communicator with the special ability to build strong internal and external relationships
- Adaptable to changes and can be relied upon to consistently deliver exceptional results
- You establish positive interpersonal relationships and can get cooperation even in the most challenging situations
You Also Have:
- High school diploma or equivalent
- Experience executing warehouse duties within a retail, customer service, or sales environment
- Proven time management skills and comfortable managing multiple projects with shifting priorities
- Thorough knowledge of the fashion industry and a passion for sharing your expertise
- Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
- Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
- Ability to work effectively using inventory management systems
- Flexibility to work evenings, weekends and public holidays
As The Operations Associate, You Will:
- Maintain high performance truck check-in standards by expediting the receiving and processing of all merchandise
- Deliver merchandise to departments according to visual directives and replenish product as needed
- Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed according to company standards
- Maintain proper display of merchandise in the store, ensuring they comply with brand standards
- Expedite merchandise transfers, customer sends, and Return To Vendors with urgency
- Maintain cleanliness and organization of the back-of-house areas and ensure all duties are completed in a timely manner
- Respond appropriately to customer questions, inquiries, and needs
- Assist on the sales floor when required
- Adhere to Asset Protection control and compliance procedures
- Efficiently complete tasks or special projects assigned by store leadership
Your Life and Career at Saks OFF 5TH:
- Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
- Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
- A culture that promotes a flexible work environment
- Benefits package for all eligible full-time employees (including medical, dental and vision)
- An amazing employee discount and other exciting perks
#OFF5THOperationsAssociate
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Your Life and Career at Saks OFF 5TH:
- Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
- Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
- A culture that promotes a flexible work environment
- Benefits package for all eligible full-time employees (including medical, dental and vision)
- An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
What Saks OFF 5TH employees say
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