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Customer Operations Associate Jobs in Lancaster, TX

My Fair Mahjong

Operations Associate

Dallas, TX · On-site

Role Description The Operations Associate is a full-time, on-site role based in Dallas, TX, ... They respond to customer inquiries, resolve order or product issues, and communicate updates to ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Level Four

Trading & Operations Associate

Dallas, TX · On-site

Trading And Operations Associate Our team is growing, and we need you! Come be a part of this ... Proven track record of providing exceptional proactive customer service; can communicate with ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Lancaster, TX

Customer Operations Associate information

See Lancaster, TX salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Lancaster, TX is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Lancaster, TX?

The most popular types of Customer Operations jobs in Lancaster, TX are:

What job categories do people searching Customer Operations Associate jobs in Lancaster, TX look for?

The top searched job categories for Customer Operations Associate jobs in Lancaster, TX are:

What cities near Lancaster, TX are hiring for Customer Operations Associate jobs?

Cities near Lancaster, TX with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Lancaster, TX as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,695 per year, or $24.4 per hour.

Operations Associate

My Fair Mahjong

Dallas, TX • On-site

Other

Posted 4 days ago

Job description

Company Description My Fair Mahjong is a family-run business dedicated to making mahjong a joyful connector across people, cultures, and generations. The company designs tile sets and accessories that are both visually striking and welcoming to beginners, while still engaging for experienced players. Collections range from the signature Destination line, inspired by places like Hawaii, New York City, Texas, and National Parks, to bold acrylic sets and modern accessories. Products are crafted to honor the game’s history, reflect its growing popularity, and fit beautifully into the home. Guided by a mission to spread “Smiles & Tiles” through community, creativity, and connection, My Fair Mahjong supports everyone from first-time learners to game-night hosts and collectors.
Role Description The Operations Associate is a full-time, on-site role based in Dallas, TX, supporting the day-to-day operational and customer-facing activities of My Fair Mahjong. This role coordinates order processing, inventory tracking, and fulfillment to ensure timely, accurate delivery of products. The Operations Associate assists with organizing stock, preparing shipments, and maintaining clear records in operational systems and spreadsheets. They respond to customer inquiries, resolve order or product issues, and communicate updates to internal team members. The role also supports process improvement, helps with vendor coordination and logistics, and contributes to creating a smooth, friendly experience for customers and partners.
Qualifications
  • Candidates should possess strong Operations skills, including inventory coordination, order processing, and workflow organization.
  • Candidates should possess excellent Interpersonal Skills and Customer Service abilities to engage warmly with customers and collaborate effectively with team members.
  • Candidates should possess solid Analytical Skills to track metrics, troubleshoot issues, and identify opportunities to improve processes.
  • Candidates should possess clear Communication skills, both written and verbal, to provide updates, document procedures, and interact with customers and vendors.
  • Additional beneficial qualifications include reliability in an on-site retail/consumer-product environment, comfort with basic office and inventory software, attention to detail, and prior experience in operations, logistics, or customer service.

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