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Customer Operations Associate Jobs in Oregon (NOW HIRING)

Crateandbarrel

Operations Associate, CB2

Portland, OR · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Curana Health, Inc.

As a Growth Operations Associate, you'll work directly with senior leaders on high-visibility ... Maintain and optimize Salesforce CRM data, reporting, and operational processes. * Develop ...

Maersk

Operations Associate

Portland, OR · On-site

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment ...

Employbridge

Operations Associate

Portland, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

Portland, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

Portland, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

Portland, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

Beaverton, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

Tualatin, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

Employbridge

Operations Associate

West Linn, OR · On-site

$24.04/hr

Pull inventory for customer and auction orders. **Update inventory records and maintain accurate tracking. **Inspect items for quality and verify serial numbers. **Assist with shipping, receiving ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Oregon

Customer Operations Associate information

See Oregon salary details

$10

$27

$53

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Oregon is $27.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.99 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Oregon? The most popular types of Customer Operations jobs in Oregon are:
What are popular job titles related to Customer Operations Associate jobs in Oregon? For Customer Operations Associate jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Oregon look for? The top searched job categories for Customer Operations Associate jobs in Oregon are:
What cities in Oregon are hiring for Customer Operations Associate jobs? Cities in Oregon with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,538 per year, or $27.2 per hour.

Operations Associate

Crate & Barrel Holdings

South Beach, OR • On-site

Full-time

Re-posted 20 days ago

Job description

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding.
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.
A day in the life as an Operations Associate...
  • Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
  • Perform duties associated with receiving and processing incoming shipments. Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
  • Assist in preparing the stockroom for inventory and perform assigned inventory duties
  • Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
  • Greet and receive customers in a welcoming manner, respond to customer questions, and involve higher level management, as appropriate
  • Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
  • Organize and maintain the stockroom with the Operations Team
  • Work closely with the Sales Associates, Visual Merchant and management team to maintain the sales area, including merchandise and the physical space
  • Assist the Visual Merchant to support seasonal floor changes, as needed
  • Inform the Operations Team and the Visual Merchant of the receipt of any new items, any overages or shortages of merchandise, and/or the condition of merchandise

What you'll bring to the table...
  • Excellent interpersonal skills and ability to build rapport with customers and other associates
  • General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system
  • Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
  • Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
  • Engage in, maintain and support store safety standards and training
  • Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have...
  • Customer service experience preferred
  • Retail experience preferred

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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