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Customer Operations Associate Jobs in New Jersey

JCPenney

Operations Associate - Quakerbridge Mall

Trenton, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Woodbridge Ctr

Woodbridge, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Deptford Mall

Deptford, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

JCPenney

Operations Associate - Newport Ctr

Jersey City, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

Aston Carter

Trade Operations Associate

Berkeley Heights, NJ · On-site

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Operations Specialist The Customer Operations Specialist serves as a strategic, customer ... The associate acts as a trusted business partner by proactively identifying risks, resolving ...

Aston Carter

Trade Operations Associate

Berkeley Heights, NJ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Operations Specialist The Customer Operations Specialist serves as a strategic, customer ... The associate acts as a trusted business partner by proactively identifying risks, resolving ...

Saks OFF 5TH

Operations Associate - Part Time

Paramus, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

Saks OFF 5TH

Operations Associate - Part Time

Paramus, NJ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

JCPenney

Operations Associate - Ocean County Mall

Toms River, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in New Jersey

Customer Operations Associate information

See New Jersey salary details

$9

$26

$51

How much do customer operations associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer operations associate in New Jersey is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.84 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are the most commonly searched types of Customer Operations jobs in New Jersey?

The most popular types of Customer Operations jobs in New Jersey are:

What are popular job titles related to Customer Operations Associate jobs in New Jersey?

For Customer Operations Associate jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in New Jersey look for?

The top searched job categories for Customer Operations Associate jobs in New Jersey are:

What cities in New Jersey are hiring for Customer Operations Associate jobs?

Cities in New Jersey with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in New Jersey as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,290 per year, or $26.1 per hour.

Retail Operations Associate

Regency Management Services

Ledgewood, NJ • On-site

$17/hr

Full-time

Posted 7 days ago

Job description

Retail Operations Associates are an integral part of our retail teams. Their primary focus is to be sure our retail stores are in great shape regarding all facilities. The retail warehouse, minor showroom repair, lavatory maintenance, store inventory, product assembly, and truck unloading all fall under their scope of work. Operations Associates are essential to be sure all our guests have a favorable experience while shopping.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Truck Unloading

· Warehouse cleanliness, organization, and maintenance

· Inventory

· Cycle Counts

· Product Assembly

· Tightening and adjustment of showroom products

· Assisting Visual Merchandiser with display set up and merchandising

· Showroom lighting adjustments

· Minor furniture repair, touch up, and dusting

· Customer pickups and product loading

· Restroom cleanliness

· Sweeping and mopping

· Trash removal

· Painting and minor wall repair as needed

· Front entry cleaning such as vacuuming and glass cleaning

· All basic showroom and facility maintenance

#LPR25

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Walk and stand for 8-hour shift

· Know how to use basic tools like a screwdriver, power drill, hammer, and Allen wrench

· Comfortable using an 8-foot ladder regularly

EDUCATION and/or EXPERIENCE

· Previous warehouse experience preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer

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