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Customer Operation Manager Jobs (NOW HIRING)

Tranter

Service Operation Manager

Houston, TX · On-site

This role oversees daily service operations, production planning, employee leadership, safety compliance, and customer delivery performance. The manager ensures efficient, safe, and high-quality ...

Faraday Future

Sales Operation Manager

El Segundo, CA

$130K - $150K/yr

Your Role: As a Sales Operation Manager, you will work with cross-functional teams to drive the ... Coordinate customer payment reconciliation with finance teams * Maintain accurate sales data and ...

Tranter

Service Operation Manager

Houston, TX · On-site

This role oversees daily service operations, production planning, employee leadership, safety compliance, and customer delivery performance. The manager ensures efficient, safe, and highquality ...

El Super

Restaurant Operation Manager

Commerce, CA · On-site

$59K - $73K/yr

... and customer experience. This is anonsite field position supporting stores within an assigned ... Manages and develops operational support activities for new product tests, promotions, equipment ...

Fluence

Technical Operation Manager

Arlington, VA

Role Overview The Technical Operations Manager is responsible for leading manufacturing readiness ... Customer Fluent Our customers are at the heart of everything we do. We're committed to delivering ...

Amazon

Operation Manager - Hesperia, CA

Hesperia, CA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Hertz

Customer Operations Manager

Flushing, NY · On-site

$66K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Hertz

Customer Operations Manager

Grand Rapids, MI

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Hertz

Customer Operations Manager

Honolulu, HI · On-site

$129K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

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All JobsCustomer Operation Manager Jobs

Customer Operation Manager information

See salary details

$44.5K

$123.7K

$135.5K

How much do customer operation manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer operation manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operation Manager, and why are they important?

To thrive as a Customer Operation Manager, you need expertise in customer service management, process optimization, and data analysis, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and performance analytics tools is typically required. Exceptional leadership, problem-solving, and communication skills help you effectively manage teams and address client concerns. These competencies are crucial for driving customer satisfaction, operational efficiency, and overall business success.

What is the difference between Customer Operation Manager vs Customer Service Supervisor?

AspectCustomer Operation ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service processes, manages teams, improves customer experience, and implements policiesSupervises customer service representatives, handles escalations, and ensures team performance
Required CredentialsBachelor's degree in business, management, or related field; experience in customer service managementHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOffice setting, cross-department collaboration, strategic planningCall centers, retail stores, or customer service departments
Industry UsageCommon in industries with large customer service teams like retail, telecom, and financeFound in similar industries, often as frontline leadership

The Customer Operation Manager focuses on strategic oversight and process improvement across customer service functions, while the Customer Service Supervisor manages day-to-day team operations and handles customer issues directly. Both roles are essential but differ in scope and level of responsibility.

What is another word for customer?

In the context of a Customer Operation Manager role, another word for customer is client or consumer. These terms refer to individuals or organizations that purchase or use a company's products or services. Understanding these synonyms helps in effective communication and relationship management within customer service and operations.

What are some common challenges faced by Customer Operation Managers, and how can they effectively overcome them?

Customer Operation Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and handling escalated customer issues. To address these, it's essential to maintain clear communication channels, implement robust processes for feedback and issue resolution, and foster a culture of continuous improvement. Leveraging data analytics to identify trends and proactively address potential bottlenecks can also help in optimizing operations and enhancing the customer experience.

What was the meaning of customer?

In the context of a Customer Operation Manager role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves managing customer relationships, ensuring satisfaction, and addressing their needs effectively. Understanding customer expectations is essential for improving service quality and business performance.

What is another word for being a customer?

Another word for being a customer is client or consumer. In a Customer Operation Manager role, understanding these terms helps in effectively managing relationships and communication with those who purchase or use the company's products or services.

What does a Customer Operation Manager do?

A Customer Operation Manager oversees the processes and teams responsible for ensuring a positive customer experience throughout their interactions with a company. They focus on streamlining workflows, managing customer service teams, and implementing strategies to improve customer satisfaction and operational efficiency. Their role often involves analyzing customer feedback, resolving escalated issues, and collaborating with other departments to enhance service delivery. Ultimately, they aim to ensure that customers receive timely, effective support and that the company's service standards are consistently met.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including those in customer operations roles like Customer Operation Managers. Understanding customer needs and ensuring satisfaction are key responsibilities in such roles, often supported by communication skills and customer relationship management tools.
What cities are hiring for Customer Operation Manager jobs? Cities with the most Customer Operation Manager job openings:
What states have the most Customer Operation Manager jobs? States with the most job openings for Customer Operation Manager jobs include:
Customer Operation Manager jobs near you
Infographic showing various Customer Operation Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.
Service Operation Manager

Service Operation Manager

Tranter

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

Federal Regulation and Govt Contract Requires US Citizenship or US National: This position requires the employee to hold US citizenship or US national status, given the job's involvement with sensitive and/or classified U.S. military information, consistent with federal regulation and government contract requirements. Therefore, prior to Tranter considering you for the position and permitting you to access its facility, it is required to verify whether you are a US citizen or US national, consistent with applicable law.
What's in it for you?
Tranter offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Tranter, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right! These considerations can cause your compensation to vary and will also be dependent on your location.
Equal Opportunity Employer
Tranter is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Inclusion & Diversity
At Tranter-LHE Group, we strive for a true inclusive environment where everyone is encouraged to "be the best version of themselves" and bring their distinct aspects of diversity to the workplace. Tranter-LHE's Vision is to create an inclusive workplace where diversity is essential to achieving the company's objectives. We believe that diversity maximizes the potential of all individuals and the organization.
Job Summary:
The Service Center Operations Manager is responsible for leading all operations at a designated Service Center in the USA or Canada. This role oversees daily service operations, production planning, employee leadership, safety compliance, and customer delivery performance. The manager ensures efficient, safe, and high-quality service execution while developing a strong, engaged team aligned with Tranter's culture and operational strategy.
Key Responsibilities
  • Lead and manage Service Center and Field Service teams to achieve Safety, Quality, Delivery, and Cost (SQDC) objectives.
  • Oversee production planning, resource scheduling, and service order execution to meet customer commitment dates and operate within budget.
  • Ensure strict adherence to HSE standards and support ISO compliance activities.
  • Drive operational excellence, lean processes, and continuous improvement across all service activities.
  • Collaborate cross-functionally with Sales, Customer Service, Quality, Manufacturing, and Scheduling to meet customer and business needs.
  • Manage financial performance, including cost optimization and P&L-related responsibilities.
  • Responsible for own cost account, service production results impacting P&L.
  • Recruit, develop, coach, and retain service center employees while fostering a collaborative, high-performance culture.

Required Skills & Competencies
  • Strong leadership capabilities aligned with Tranter Core Values and Leadership Competencies.
  • Excellent communication, problem-solving, and project management skills.
  • Ability to lead multiple priorities, delegate effectively, and drive employee engagement.
  • Proficiency in Microsoft Office and technical software; practical LEAN manufacturing experience strongly preferred.

Education & Experience
  • High school diploma required; technical diploma or university degree preferred.
  • 4+ years of business/financial management experience, including 2+ years of leadership.
  • Experience in heat exchanger service or industrial plant maintenance preferred.
  • Proven ability to lead diverse teams independently and make sound operational decisions.

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