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Customer Operation Manager Jobs (NOW HIRING)

DSV A/S

Operation Manager

TX · On-site

Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re ... Operation Manager Time Type: Full Time POSITION SUMMARY Under the direction of the General Manager ...

Fuze HR Solutions Inc.

Operation Manager

Lakeland, FL · On-site

$70 - $75K/hr

This leadership role is responsible for managing Manufacturing, Shipping, Receiving, Inventory Control, and Safety functions while driving operational excellence, efficiency, quality, and customer ...

New

DSV A/S

Operation Manager

Chandler, AZ · On-site

Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re ... Operation Manager - 117199 Time Type: Full Time POSITION SUMMARY Under the direction of the General ...

HQS Automotive Texas

Operation Manager

Austin, TX · On-site

$50K - $100K/yr

Customer material and parts returns, and other relevant metrics. 4. Emergency Issue Management: Address and resolve emergency issues related to regional operations, including but not limited to:

Orion Marine Group

OPERATION MANAGER

Houston, TX

Manage customer support. Plan and support sales and marketing activities. 8.Liaison with top management Assist in the development of strategic plans for operational activity. Implement and manage ...

Dimerco Express USA Corp

OPERATION MANAGER

Rosedale, NY · On-site

$75K - $85K/yr

Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through ... Operations Manager, Air and Ocean Freight Location: Rosedale, NY Qualifications: * Minimum of 5 ...

Michaels Stores

Operation Manager

Humble, TX · On-site

Deliver friendly customer service. Major Activities * Assist Store Manager in planning and ... Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ...

Orion Marine Group

OPERATION MANAGER

Houston, TX · On-site

Manage customer support. Plan and support sales and marketing activities. 8.Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage ...

Linnstone Corporation

Operation Manager

Fairfield, NJ · On-site

$50K - $60K/yr

... exceptional customer experience to all scheduled appointments and walk-ins. 3. Greeting and ... Support Showroom Manager in planning, organizing and executing all Showroom events. 15. Merchandise ...

KLM RENTAL GROUP

Operation Manager

Clearwater, FL · On-site

Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the ...

BEARCOM

Enterprise Operation Manager

Garland, TX · On-site

The Enterprise Operations Manager directly supervises all Customer Service Representatives (CSRs), Service Support Representatives, and Service Coordinator roles and serves as a key manager and ...

CookUnity

Overnight Operation Manager

New York, NY · On-site

As an Operations Manager, you'll be responsible for providing a best-in-class experience to our ... Partner with Customer Experience, Product, and Engineering to streamline processes and ensure ...

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All JobsCustomer Operation Manager Jobs

Customer Operation Manager information

See salary details

$44.5K

$123.7K

$135.5K

How much do customer operation manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer operation manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operation Manager, and why are they important?

To thrive as a Customer Operation Manager, you need expertise in customer service management, process optimization, and data analysis, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and performance analytics tools is typically required. Exceptional leadership, problem-solving, and communication skills help you effectively manage teams and address client concerns. These competencies are crucial for driving customer satisfaction, operational efficiency, and overall business success.

What is the difference between Customer Operation Manager vs Customer Service Supervisor?

AspectCustomer Operation ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer service processes, manages teams, improves customer experience, and implements policiesSupervises customer service representatives, handles escalations, and ensures team performance
Required CredentialsBachelor's degree in business, management, or related field; experience in customer service managementHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOffice setting, cross-department collaboration, strategic planningCall centers, retail stores, or customer service departments
Industry UsageCommon in industries with large customer service teams like retail, telecom, and financeFound in similar industries, often as frontline leadership

The Customer Operation Manager focuses on strategic oversight and process improvement across customer service functions, while the Customer Service Supervisor manages day-to-day team operations and handles customer issues directly. Both roles are essential but differ in scope and level of responsibility.

What is another word for customer?

In the context of a Customer Operation Manager role, another word for customer is client or consumer. These terms refer to individuals or organizations that purchase or use a company's products or services. Understanding these synonyms helps in effective communication and relationship management within customer service and operations.

What are some common challenges faced by Customer Operation Managers, and how can they effectively overcome them?

Customer Operation Managers often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and handling escalated customer issues. To address these, it's essential to maintain clear communication channels, implement robust processes for feedback and issue resolution, and foster a culture of continuous improvement. Leveraging data analytics to identify trends and proactively address potential bottlenecks can also help in optimizing operations and enhancing the customer experience.

What was the meaning of customer?

In the context of a Customer Operation Manager role, a customer is an individual or organization that purchases or uses a company's products or services. The role involves managing customer relationships, ensuring satisfaction, and addressing their needs effectively. Understanding customer expectations is essential for improving service quality and business performance.

What is another word for being a customer?

Another word for being a customer is client or consumer. In a Customer Operation Manager role, understanding these terms helps in effectively managing relationships and communication with those who purchase or use the company's products or services.

What does a Customer Operation Manager do?

A Customer Operation Manager oversees the processes and teams responsible for ensuring a positive customer experience throughout their interactions with a company. They focus on streamlining workflows, managing customer service teams, and implementing strategies to improve customer satisfaction and operational efficiency. Their role often involves analyzing customer feedback, resolving escalated issues, and collaborating with other departments to enhance service delivery. Ultimately, they aim to ensure that customers receive timely, effective support and that the company's service standards are consistently met.

What is a customer or costumer?

A customer is an individual or organization that purchases goods or services from a business, including those in customer operations roles like Customer Operation Managers. Understanding customer needs and ensuring satisfaction are key responsibilities in such roles, often supported by communication skills and customer relationship management tools.
What cities are hiring for Customer Operation Manager jobs? Cities with the most Customer Operation Manager job openings:
What states have the most Customer Operation Manager jobs? States with the most job openings for Customer Operation Manager jobs include:
Customer Operation Manager jobs near you
Infographic showing various Customer Operation Manager job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.
Operation Manager

Operation Manager

New England Industrial Supply

Newington, CT

$75 - $80/hr

Full-time

Posted 8 days ago

Job description

Join Our Team as an Operations Manager at New England Industrial Supply, LLC!

Are you a seasoned professional with a knack for keeping things running smoothly? At New England Industrial Supply, LLC, we’ve been proudly serving our customers for over 25 years, providing expert advice and top-notch industrial solutions. Now, we’re looking for a talented Operations Manager to join our team and help us continue delivering excellence every step of the way.

What You’ll Do

As our Operations Manager, you’ll play a key role in ensuring the seamless day-to-day operations of our business. Your responsibilities will include:

  • Overseeing and coordinating daily operations to ensure efficiency and productivity.
  • Managing and mentoring team members to foster a collaborative and high-performing work environment.
  • Streamlining processes and identifying areas for improvement to enhance overall operations.
  • Collaborating with the sales team to meet customer needs and maintain our reputation for exceptional service.
  • Ensuring compliance with company policies and industry standards.
What We’re Looking For

To thrive in this role, you’ll need:

  • 5+ years of experience in operations management or a similar leadership role.
  • A proven track record of successfully managing teams and driving operational excellence.
  • Strong organizational and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • A proactive mindset and the ability to adapt to a dynamic work environment.
Why Join New England Industrial Supply, LLC?

At New England Industrial Supply, LLC, we pride ourselves on our rich history of over 25 years in the industry. Our knowledgeable team is dedicated to providing outstanding service and expertise to our customers. When you join us, you’ll become part of a company that values professionalism, teamwork, and a commitment to excellence.

Ready to Apply?

If you’re ready to take the next step in your career and make an impact as our Operations Manager, we’d love to hear from you! Apply today and let’s work together to build on our legacy of success.


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