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Customer Onboarding Jobs in Spring, TX (NOW HIRING)

This role oversees the Onboarding Specialists, manages onboarding operations, and ensures all contractors meet company, customer, regulatory, and contractual requirements. Key Responsibilities ...

This is a critical role requiring complete ownership of complex technical processes -- from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with ...

Perform onboarding of all NEW Customers * Assist in performing QA on NEW Customer Onboarding * Monitor all inbox emails to assist the team accordingly, which may include... * Comparing and ...

This is a critical role requiring complete ownership of complex technical processes - from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with ...

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Customer Onboarding information

See Spring, TX salary details

$11

$23

$42

How much do customer onboarding jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer onboarding in Spring, TX is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $25.87 per hour, depending on experience, location, and employer.

What is a customer onboarding?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

What are the main responsibilities of a customer onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What are the key skills and qualifications needed to thrive in customer onboarding, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are popular job titles related to Customer Onboarding jobs in Spring, TX?

For Customer Onboarding jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Onboarding jobs in Spring, TX look for?

The top searched job categories for Customer Onboarding jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Onboarding jobs?

Cities near Spring, TX with the most Customer Onboarding job openings:

Infographic showing various Customer Onboarding job openings in Spring, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,026 per year, or $23.1 per hour.

Program Manager - L2C / Lead-To-Cash Transformation

EPMA, Inc.

Houston, TX • On-site

$120 - $180/hr

Other

Posted 8 days ago


Job description

EPMA is seeking an experienced Senior Program Manager to lead a strategic, multi-year Lead-to-Cash transformation program for an enterprise client.

This role will orchestrate multiple business and technology workstreams, establish strong program governance, manage executive stakeholders, and drive transformational outcomes across customer-facing and operational capabilities.

Title

Program Manager – L2C / Lead-To-Cash Transformation

Location

Houston, TX

Duration

Long Term Contract

Industry

Power & Utilities

W2 Only. No C2C / No Visa Sponsorship Responsibilities
  • Lead planning, governance, coordination, and delivery of a complex enterprise transformation program
  • Manage multiple concurrent business and technology workstreams, dependencies, milestones, resources, and risks
  • Coordinate transformation initiatives spanning sales, customer onboarding, contracting, pricing, billing, customer care, and renewals
  • Establish and lead executive steering committees, governance forums, and program status reviews
  • Maintain integrated program plans, roadmaps, RAID logs, executive dashboards, financial tracking, and portfolio reporting
  • Drive accountability and decision-making across business, technology, operations, change management, and external vendors
  • Coordinate design, testing, release management, deployment, and stabilization activities
  • Support business-process modernization, automation, and AI-enabled transformation opportunities
Experience Required
  • 8+ years of progressive program management experience leading large-scale enterprise initiatives
  • Proven experience managing complex programs with multiple concurrent workstreams and dependencies
  • Strong background leading business and technology transformation in highly matrixed organizations
  • Demonstrated experience working with executive sponsors and leading steering committees/governance forums
  • Strong expertise in budgeting, forecasting, RAID management, dependency management, and portfolio oversight
  • Excellent executive communication, facilitation, presentation, and stakeholder-management skills
Preferred
  • Lead-to-Cash, Order-to-Cash, Quote-to-Cash, Revenue Operations, or Customer Experience transformation experience
  • Digital modernization and business-process transformation experience
  • Energy, utilities, retail energy, or other customer-focused industry experience
  • Exposure to AI-enabled transformation and automation
  • Agile, hybrid, and traditional program delivery experience
  • PMP, Agile, SAFe, or equivalent certification
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