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Customer Onboarding Jobs in Spring, TX (NOW HIRING)

Justt

Solution Engineer - NYC

Houston, TX · On-site +1

This is a critical role requiring complete ownership of complex technical processes - from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with ...

New

BuildOn Technologies

Account Executive

Houston, TX · On-site

Coordinate customer onboarding activities in partnership with Sales Development and support implementation efforts alongside the Director of Implementation. * Deliver virtual and onsite software ...

BuildOn Technologies

Account Executive

Houston, TX

Coordinate customer onboarding activities in partnership with Sales Development and support implementation efforts alongside the Director of Implementation. * Deliver virtual and onsite software ...

ADT

Smart Home Consultant

Houston, TX · On-site

$105K/yr

Complete customer onboarding and education of key products and services * You will work in a dynamic, collaborative environment, working closely with customers and coworkers * This role involves ...

ADT Security Services

Smart Home Consultant

Houston, TX · On-site

$105K/yr

Complete customer onboarding and education of key products and services * You will work in a dynamic, collaborative environment, working closely with customers and coworkers * This role involves ...

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All JobsCustomer Onboarding JobsCustomer Onboarding Jobs in Spring, TX

Customer Onboarding information

See Spring, TX salary details

$11

$23

$42

How much do customer onboarding jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer onboarding in Spring, TX is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $25.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in customer onboarding, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are the main responsibilities of a customer onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What is a customer onboarding?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

What are popular job titles related to Customer Onboarding jobs in Spring, TX? For Customer Onboarding jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Onboarding jobs in Spring, TX look for? The top searched job categories for Customer Onboarding jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Onboarding jobs? Cities near Spring, TX with the most Customer Onboarding job openings:
Customer Onboarding jobs near you
Infographic showing various Customer Onboarding job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,026 per year, or $23.1 per hour.

Client Onboarding Manager

Miles Mediation & Arbitration, LLC

Conroe, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Step into a pivotal leadership role with Alliance HCM as our next Client Onboarding Manager in Shenandoah, TX. You'll be at the heart of enterprise client success, driving seamless onboarding and leading a high-performing specialist team. Enjoy a competitive pay package.

But that's not all we offer! You can also enjoy these excellent benefits and perks:

  • 100% paid health, vision, dental, life, and LTD insurance
  • 401k with employer match
  • Personal and professional development
  • Help build and shape a great tax team
  • Entrepreneurial culture

This is a full-time, on-site role based in Shenandoah, TX. You'll work traditional business hours, collaborating closely with both your team and cross-functional partners to meet ambitious implementation timelines and support ongoing operational excellence.


MORE ABOUT US

At Alliance, we're on a mission to be the largest independent human capital management (HCM) company in the U.S.! We empower small to mid-sized businesses with our innovative, cloud-based technology and unique single-database platform for managing payroll, HR, benefits, onboarding, and more. As the second-largest privately held payroll provider in the nation, we're dedicated to delivering top-notch HCM solutions. When you join our dynamic team, you'll find more than just a job; you'll be part of a supportive community that celebrates your success and inspires you to reach new heights. Let's grow together and make a lasting impact!


THIS ROLE

As a Client Onboarding Manager, you will start your day by reviewing current case assignments across multiple specialist teams, ensuring workloads are balanced and that project timelines are on track. Throughout the day, you'll work hand-in-hand with Implementation Project Managers to optimize resource allocation and facilitate the seamless execution of enterprise deployments. When high-risk deployments arise, you'll become the go-to escalation point, resolving complex technical challenges and maintaining uncompromising quality standards. You will take full ownership of team training and development, keeping everyone up to speed on the latest Alliance HCM product updates, compliance regulations, and industry best practices. Your day will also include evaluating and refining deployment methodologies, identifying friction points, and leveraging automation tools to scale onboarding operations. Finally, you'll generate and analyze key performance reports, delivering strategic insights and actionable recommendations to senior leadership to continually improve our onboarding process.


Client Onboarding Manager Requirements:

  • 5+ years of experience in SaaS implementation, HR tech, or software deployments
  • 3+ years of direct people management and team leadership experience
  • Deep understanding of capacity planning and resource allocation methodologies
  • Experience using data, CRM platforms, and KPIs to drive measurable process improvement
  • Ability to navigate and de-escalate complex, high-stress project risks

Preferred:

  • Experience managing cross-functional specialist teams across multiple implementation domains simultaneously
  • Familiarity with HCM platforms such as UKG, Ceridian Dayforce, Workday, or iSolved
  • Familiarity with building or standardizing implementation playbooks and operational frameworks

BE OUR NEW CLIENT ONBOARDING MANAGER!

Apply now through our mobile-friendly application and join a team that values innovation, collaboration, and results.

Apply