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Customer Onboarding Jobs in Spring, TX (NOW HIRING)

ServerFarm

Operations Customer Liaison

Houston, TX · On-site

$110K - $150K/yr

Support customer onboarding, reviews, and audits. * Identify opportunities to improve customer communication processes. Required Qualifications * Bachelor's degree in Business, Communications ...

Malin

Sr. Sales Consultant

Houston, TX · On-site

Team player mentality to partner with subject matter experts to deliver an unmatched customer experience throughout the sales cycle and onboarding of new customers. Requirements: * Bachelor's Degree ...

Malin

Sr. Sales Consultant

Houston, TX · On-site

Team player mentality to partner with subject matter experts to deliver an unmatched customer experience throughout the sales cycle and onboarding of new customers. Requirements: * Bachelor's Degree ...

Raymond Corporation

Sr. Sales Consultant

Houston, TX · On-site

Team player mentality to partner with subject matter experts to deliver an unmatched customer experience throughout the sales cycle and onboarding of new customers. Requirements: * Bachelor's Degree ...

3E

Director, Customer Implementations

Houston, TX · Remote

$150K - $165K/yr

Required Qualifications: * 10+ years of experience in B2B SaaS implementation, professional services, information services, customer onboarding, and delivery operations, with a strong focus on ...

Jani-King

Account Executive

Katy, TX · On-site

Partner with the Operations team to ensure a smooth customer onboarding experience * Consistently achieve sales and revenue goals What We're Looking For * Proven B2B sales or outside sales experience

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Customer Onboarding information

See Spring, TX salary details

$11

$23

$42

How much do customer onboarding jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer onboarding in Spring, TX is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $25.87 per hour, depending on experience, location, and employer.

What is a customer onboarding?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

What are the main responsibilities of a customer onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What are the key skills and qualifications needed to thrive in customer onboarding, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are popular job titles related to Customer Onboarding jobs in Spring, TX?

For Customer Onboarding jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Onboarding jobs in Spring, TX look for?

The top searched job categories for Customer Onboarding jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Onboarding jobs?

Cities near Spring, TX with the most Customer Onboarding job openings:

Customer Onboarding jobs near you
Infographic showing various Customer Onboarding job openings in Spring, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,026 per year, or $23.1 per hour.

Operations Customer Liaison

ServerFarm

Houston, TX • On-site

$110K - $150K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Data Center Operations Customer Liaison

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.

A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.

Key Responsibilities
  • Act as the primary operational point of contact for assigned customers.
  • Communicate planned maintenance activities and operational changes.
  • Provide real-time updates during incidents and emergency events.
  • Coordinate customer access requests and site visits.
  • Interface with operations, engineering, and security teams.
  • Track customer-impacting issues through resolution.
  • Participate in incident response and escalation calls.
  • Maintain records of customer communications and approvals.
  • Support customer onboarding, reviews, and audits.
  • Identify opportunities to improve customer communication processes.
Required Qualifications
  • Bachelor's degree in Business, Communications, Engineering, or related field.
  • 5+ years of experience in customer-facing operational roles.
  • Strong written and verbal communication skills.
  • Experience supporting 24x7 operations.
  • Strong organizational and coordination skills.
Preferred Qualifications
  • Experience in data center or mission-critical environments.
  • Familiarity with ITIL or service delivery frameworks.
  • Experience supporting SLAs and customer audits.
  • Working knowledge of data center security and access processes.
Key Competencies
  • Customer relationship management
  • Incident communication and escalation
  • Cross-functional coordination
  • Operational awareness
  • Professional judgment under pressure

$110,000 - $150,000 a year

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company's goals and strategic initiatives.

The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.

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