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Associate Customer Specialist Jobs in Spring, TX

CarMax, Inc.

Customer Specialist

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

CarMax, Inc.

Customer Specialist-Part Time

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist-Part Time

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Specialist-Part Time

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

KnitWell Group

Client Specialist

Houston, TX · On-site

We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them. * We A ct with integrity, transparency, candor, and respect. * We R espect ...

Carmax

Sales Consultant - Customer Service

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Service Sales Representative

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Sales Associate

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Sales Consultant - Customer Service

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Sales Associate

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

Carmax

Customer Service Sales Representative

Conroe, TX · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

circa

Product Support Specialist

Houston, TX

$25 - $26/hr

Confer with customers by phone or email to obtain information about products or shipping issues ... What you will bring: * An associate degree in business, and six months to one-year related ...

IM Houston

Customer Service Specialist

Houston, TX · On-site

$16.25 - $21.50/hr

Job Title Customer Service Specialist The Customer Service Specialist will answer incoming MOW ... Associate's Degree is preferred. * Four (4) years of customer service and clerical experience ...

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All JobsAssociate Customer Specialist JobsAssociate Customer Specialist Jobs in Spring, TX

Associate Customer Specialist information

See Spring, TX salary details

$16.5K

$45.4K

$67.2K

How much do associate customer specialist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate customer specialist in Spring, TX is $45,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $55,200.00 per year, depending on experience, location, and employer.

What is the difference between Associate Customer Specialist vs Customer Service Representative?

AspectAssociate Customer SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or retail environmentsCall centers, retail stores, or office settings
Employer & Industry UsageCommon in retail, telecommunications, and financial servicesWidespread across various industries including retail, telecom, and banking
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, answering questions, processing transactions

The Associate Customer Specialist and Customer Service Representative roles share similar environments and responsibilities, focusing on customer interaction and issue resolution. The main difference lies in the job titles' emphasis, with Associate Customer Specialist often indicating a slightly more specialized or entry-level position within customer support teams.

What are some common challenges faced by associate customer specialists, and how can they be effectively managed?

Associate Customer Specialists often encounter challenges such as handling high volumes of customer inquiries, resolving complex issues efficiently, and adapting to evolving products or services. Success in this role typically involves developing strong communication skills, staying organized under pressure, and utilizing available resources like knowledge bases or escalation protocols. Regular training and support from team leads or supervisors also help associates stay updated and confident in addressing customer needs.

What are the key skills and qualifications needed to thrive as an associate customer specialist, and why are they important?

To thrive as an Associate Customer Specialist, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help set individuals apart in this role. These skills and qualities are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining positive client relationships.

What is an associate customer specialist?

An Associate Customer Specialist is an entry-level professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or support teams and act as a bridge between the company and its customers. Their responsibilities typically include handling phone calls or emails, troubleshooting problems, and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.
What are popular job titles related to Associate Customer Specialist jobs in Spring, TX? For Associate Customer Specialist jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Associate Customer Specialist jobs in Spring, TX look for? The top searched job categories for Associate Customer Specialist jobs in Spring, TX are:
What cities near Spring, TX are hiring for Associate Customer Specialist jobs? Cities near Spring, TX with the most Associate Customer Specialist job openings:
Associate Customer Specialist jobs near you
Infographic showing various Associate Customer Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,353 per year, or $21.8 per hour.

Customer Specialist

CarMax, Inc.

Conroe, TX • On-site

$17.20 - $25.80/hr

Full-time

PTO

Posted 16 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

24th of 732 rated retailers

Job description

6173 - Conroe - 2531 I45N, Conroe, Texas, 77304
CarMax, the way your career should be!
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers through every step of their journey-whether buying, selling, or servicing vehicles-while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you'll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
  • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
  • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
  • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
  • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Strong communication skills with confidence in representing CarMax and its products.
  • Ability to build lasting relationships and create win-win solutions for customers.
  • Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • Skilled in balancing customer needs with business goals and following processes accurately.
  • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
  • High School Diploma or equivalent and a valid driver's license.
  • Ability to lift up to 25 lbs and accurately read and transcribe data.

Preferred Qualifications
  • Sales or customer service experience in retail or similar environments.
  • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$17.20 - $25.80
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

Pay

Benefits

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Workplace

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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