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Associate Customer Specialist Jobs in Spring, TX

Dorf Ketal

Customer Care Specialist I

Shenandoah, TX · On-site

$16.50 - $21.75/hr

Customer Care Specialist I DEPARTMENT: Supply Chain REPORTS TO: Customer Service Manager SUMMARY ... Associate's degree in Technical/Business * Experience/Skills: * 2 - 4 years' experience with an ERP ...

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All JobsAssociate Customer Specialist JobsAssociate Customer Specialist Jobs in Spring, TX

Associate Customer Specialist information

See Spring, TX salary details

$16.5K

$45.4K

$67.2K

How much do associate customer specialist jobs pay per year?

As of Aug 29, 2026, the average yearly pay for associate customer specialist in Spring, TX is $45,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $55,200.00 per year, depending on experience, location, and employer.

What is an associate customer specialist?

An Associate Customer Specialist is an entry-level professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They often work in call centers, retail, or support teams and act as a bridge between the company and its customers. Their responsibilities typically include handling phone calls or emails, troubleshooting problems, and ensuring a positive customer experience. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as an associate customer specialist, and why are they important?

To thrive as an Associate Customer Specialist, you need strong communication, problem-solving, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Active listening, patience, and a customer-focused attitude help set individuals apart in this role. These skills and qualities are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining positive client relationships.

What are some common challenges faced by associate customer specialists, and how can they be effectively managed?

Associate Customer Specialists often encounter challenges such as handling high volumes of customer inquiries, resolving complex issues efficiently, and adapting to evolving products or services. Success in this role typically involves developing strong communication skills, staying organized under pressure, and utilizing available resources like knowledge bases or escalation protocols. Regular training and support from team leads or supervisors also help associates stay updated and confident in addressing customer needs.

What is the difference between Associate Customer Specialist vs Customer Service Representative?

AspectAssociate Customer SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, call centers, or retail environmentsCall centers, retail stores, or office settings
Employer & Industry UsageCommon in retail, telecommunications, and financial servicesWidespread across various industries including retail, telecom, and banking
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, answering questions, processing transactions

The Associate Customer Specialist and Customer Service Representative roles share similar environments and responsibilities, focusing on customer interaction and issue resolution. The main difference lies in the job titles' emphasis, with Associate Customer Specialist often indicating a slightly more specialized or entry-level position within customer support teams.

What are popular job titles related to Associate Customer Specialist jobs in Spring, TX?

For Associate Customer Specialist jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Associate Customer Specialist jobs in Spring, TX look for?

The top searched job categories for Associate Customer Specialist jobs in Spring, TX are:

What cities near Spring, TX are hiring for Associate Customer Specialist jobs?

Cities near Spring, TX with the most Associate Customer Specialist job openings:

Associate Customer Specialist jobs near you
Infographic showing various Associate Customer Specialist job openings in Spring, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $45,353 per year, or $21.8 per hour.

Bronze Customer Order Specialist

Houston, TX • On-site

Service Corporation International

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

People enjoy working here

Recommended by students

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Learn more about Service Corporation Internationalexternal

$16.25 - $21.50/hr

Full-time

Re-posted 19 days ago

Job description

Our associates celebrate lives. We celebrate our associates.
The Customer Order Specialist plays an integral role in working with our pre-need client families, via phone and email, who have purchased a bronze marker at one of our cemeteries. The Specialist is responsible for concept design/layout of memorials to support the Company's marker storage initiative. This role works to consistently uphold established standards, maintain accuracy/integrity and ensure that all artwork and image files are properly maintained.
JOB RESPONSIBILITIES
  • Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier
  • Provide the highest level of customer service to both internal and external customers
  • Using the company's internal point-of-sale system and our supplier's system research, design and submit bronze memorial / marker designs for approval by client family to manufacture and store
  • Meet the weekly productivity goals set forth for the Bronze Memorial team
  • Catalog, update and maintain digital library of all projects within established filing system
  • Adjust priorities when appropriate and perform other job related duties assigned to meet team goals

MINIMUM Requirements
Education
  • High school diploma or equivalent

Experience
  • One year of customer service or call-center related experience required

Knowledge, Skills and Abilities
  • Ability to adjust priorities when appropriate to meet weekly productivity goals
  • Knowledge and experience working with Microsoft Office software including Excel, Outlook and Word
  • Attention to detail/accuracy; proofreading and quality control skills
  • Ability to work efficiently and independently within a goal-oriented environment with a high energy level and positive attitude
  • Demonstrated effective communication skills, both oral and written
  • Ability to work well as part of a cohesive team

Work Conditions
Work Environment
When considering the work environment associated with this job, the following factors may apply:
  • Work indoors during all seasons and weather conditions
  • Standard business dress is required
Work Postures
When considering the work postures associated with this job, the following factors may apply:
  • Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands
When considering the physical demands associated with this job, the following factors may apply:
  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours
When considering the work hours associated with this job, the following factors may apply:
  • Working Saturdays when necessary to meet the weekly productivity goal.

Postal Code: 77019
Category (Portal Searching): Logistics
Job Location: US-TX - Houston

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