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Customer Onboarding Associate Jobs (NOW HIRING)

Novatech Inc.

Client Onboarding Associate

Irving, TX · On-site

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate. In this role ... Providing outstanding customer service to our clients * Inventory management * Demonstrates strong ...

Novatech.net

Client Onboarding Associate

Irving, TX · On-site

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate. In this role ... Providing outstanding customer service to our clients * Inventory management * Demonstrates strong ...

Novatech Inc.

Client Onboarding Associate

Nashville, TN · On-site

As we grow nationwide, we have a great opportunity for a CLIENT ONBOARDING ASSOCIATE supporting ... Providing outstanding customer service to our clients * Inventory management * Demonstrates strong ...

Novatech.net

Client Onboarding Associate

Columbia, SC · On-site

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate in Columbia ... Providing outstanding customer service to our clients * Inventory management * Demonstrates strong ...

Citi

Client Onboarding Associate Analyst

Getzville, NY · On-site

$55K - $68K/yr

The Client Onboard Assoc Analyst is a developing professional role. This role identifies policy and ... Customer Service ----- Job Family: Institutional Client Onboarding ----- Time Type: Full time ----- ...

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Customer Onboarding Associate information

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How much do customer onboarding associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer onboarding associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Onboarding Associate job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Client Onboarding Associate

Irving, TX • On-site

Careers | Novatech
See more jobs at Careers | Novatechexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.

As we grow nationwide, we have a great opportunity for a Client Onboarding Associate.  

In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive and collaborative.

Your Job:

  • Learning how to repair and troubleshoot copiers and network connectivity
  • Following procedures for removal and delivery of equipment
  • Installing equipment on-site and make necessary adjustments
  • Providing outstanding customer service to our clients
  • Inventory management
  • Demonstrates strong technical and customer relations skills
  • Performs basic network connectivity / installations
  • Accurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specifications
  • Identify the most cost-effective troubleshooting procedure

You’re Good at: 

  • Addressing customer concerns with a positive attitude while ensuring optimal outcomes
  • Learning new things quickly and solving problems
  • Shows interest in electronics, mechanics or computers
  • Noticing the details and going the extra mile
  • Effective problem solving, deductive reasoning, analytical and time management skills
  • Willingness to learn and be certified on products

You Bring to Novatech: 

  • Experience resolving customer issues
  • A proven attendance history and a strong desire to excel
  • Copier / printer service experience a plus
  • A valid driver’s license
  • Professional appearance and demeanor
  • Proficient verbal and written communication skills (use of company email for external customer communications).

You Must be Able to:

  • Lift, push or pull up to 100 pounds
  • Load trucks and vehicles
  • Stand up to 8 hours a day
  • Drive to client locations - company vehicle is provided to facilitate employee travel between job sites and personal use of company vehicle is not allowed.

Novatech provides great benefits, competitive compensation, a positive upbeat culture and ongoing professional development for your career.

  • Market competitive salary based upon experience
  • Mileage reimbursement program
  • Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
  • 401(k) plan with matching company contribution
  • Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and  Paid Maternal/Parental Leave
  • Employee Recognition Program

Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.

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