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Customer Manager Jobs in Summit, NJ (NOW HIRING)

Supreme Talent

Customer Success Manager

Clifton, NJ · On-site

$230K/yr

The Customer Success Manager will collaborate closely with production, planning, engineering, shipping, and quality control teams to make sure all customer needs are met. Responsibilities: * Serve as ...

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

BetterCloud

Customer Success Manager

New York, NY

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

Luminance

Customer Success Manager

New York, NY

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

BetterCloud

Customer Success Manager

New York, NY · On-site

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

EMARKETER

Customer Success Manager

New York, NY · On-site

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

FreezPak Logistics

Customer Service Manager

Elizabeth, NJ · On-site

$65K - $75K/yr

Join the Pak as a Customer Service Manager Location: Elizabeth, NJ Schedule: Full Time | Monday-Friday FLSA Status: Exempt Reports To: Operations Manager Who We Are At FreezPak Logistics , we're a ...

Brunello Cucinelli

CUSTOMER CARE MANAGER

New York, NY · On-site

Customer Care Manager Department: CRM Reporting to: Director CRM Location: NY Showroom Who You Are The Customer Care Manager leads and represents the Brunello Cucinelli Omnichannel experience ...

ArcSpan

Manager, Customer Success

New York, NY · On-site

Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...

Pangram

Customer Success Manager

New York, NY · On-site

$120K - $160K/yr

Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...

Hobby Lobby Careers

Customer Service Manager

Paramus, NJ

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Dealpath

Manager, Customer Success

New York, NY · On-site

$137K - $147K/yr

Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a high-impact, collaborative environment, this is your opportunity. You'll work closely with experienced ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Summit, NJ

Customer Manager information

See Summit, NJ salary details

$35.1K

$70.2K

$113.7K

How much do customer manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer manager in Summit, NJ is $70,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $82,900.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What job categories do people searching Customer Manager jobs in Summit, NJ look for?

The top searched job categories for Customer Manager jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Customer Manager jobs?

Cities near Summit, NJ with the most Customer Manager job openings:

Customer Manager jobs near you

Senior Customer Success Manager, Portworx

Everpure

New York, NY • On-site

$134K - $252K/yr

Full-time

PTO

Re-posted 13 days ago

Job description

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work-work that changes the world-is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor and customer advocate, personalizing the Everpure and Portworx experience for our clients. You'll build strong relationships, manage the end-to-end post-sales journey, and act as a subject matter expert by bridging communication between customers and our internal teams. Your mission will be to ensure successful deployment, drive adoption, and deliver value realization that contributes to renewals and growth.
WHAT YOU'LL DO
  • Own the overall post-sales service delivery relationship with key customers, managing everything from onboarding and adoption to escalations and renewals to ensure a seamless and positive experience.
  • Develop a deep understanding of your customer's business priorities, technical environment, and challenges to act as a strategic advisor and align our technology with their business goals.
  • Drive growth and satisfaction by delivering quarterly business reviews, and identifying opportunities to expand the customer's use of Everpure and Portworx.
  • Act as a primary customer advocate and conduit into various cross-functional teams, including Sales, Support, Engineering, and Executive leadership, to ensure the customer's voice is heard and issues are resolved.
  • Lead key operational and growth reviews to ensure smooth service delivery, manage risk, and plan for future capacity needs and expansions.

WHAT YOU BRING
  • 5 + years' experience in customer-facing, relationship management role. Prior experience in TAM, CSM, Professional Services, Support and Sales Engineer (or similar) roles.
  • 1 + years experience working with container orchestration technology in an enterprise environment
  • Customer Success Expertise: Proven experience in a customer-facing, relationship management role, demonstrating the ability to build trusted partnerships with premier enterprise clients.
  • Technical Acumen: Working knowledge of container orchestration technologies, especially Kubernetes, and a broad understanding of the cloud-native landscape, including public cloud platforms like GCP, AWS, and Azure. Familiarity with application onboarding, performance measurement & Storage.
  • Exceptional Communication: Excellent written, verbal, and presentation skills with the ability to articulate technical issues to both technical and non-technical audiences and effectively present to executives.
  • Project Management Skills: The ability to manage multiple projects and customers simultaneously, define project urgency, and execute detailed action plans in a fast-paced and ambiguous environment.

We are primarily an in-office environment and therefore, you will be expected to work from the Raleigh or New York office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.
#LI-ONSITE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$134,000-$252,000 USD
WHAT YOU CAN EXPECT FROM US:
  • Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
  • Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
  • Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.

Apply