Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Customer Service Manager
Deerfield, MA · On-site
$95K - $115K/yr
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on ...
Customer Service Manager
Deerfield, MA · On-site
$95K - $115K/yr
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions-because the people who rely on ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Manager, Customer Service Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely ...
Customer Manager information
See Springfield, MA salary details
$32.9K - $39.6K
8% of jobs
$44.4K is the 25th percentile. Wages below this are outliers.
$39.6K - $46.3K
23% of jobs
$46.3K - $53K
6% of jobs
$53K - $59.7K
8% of jobs
The median wage is $61.1K / yr.
$59.7K - $66.4K
18% of jobs
$66.4K - $73.1K
8% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$73.1K - $79.8K
9% of jobs
$79.8K - $86.5K
6% of jobs
$86.5K - $93.2K
3% of jobs
$93.2K - $99.9K
4% of jobs
$99.9K - $106.6K
4% of jobs
$32.9K
$65.9K
$106.6K
How much do customer manager jobs pay per year?
As of Jun 18, 2026, the average yearly pay for customer manager in Springfield, MA is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $77,700.00 per year, depending on experience, location, and employer.
What jobs in the US pay 300,000 a year?
For a Customer Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in sales or client relations, and often a leadership role within a large organization. High-paying roles in this field may also involve bonuses, commissions, or profit-sharing arrangements. Such compensation levels are more common in industries like finance, technology, or executive management, rather than standard customer service positions.
What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
What are some common challenges faced by Customer Managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What jobs pay $2000 a day?
High-paying jobs that can pay around $2000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require extensive experience, advanced skills, certifications, or ownership of a business, and may involve long hours or high responsibility levels.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What does a Customer Manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What is the role of a customer manager?
A customer manager is responsible for maintaining and improving relationships with clients, ensuring their needs are met, and resolving issues to promote customer satisfaction and loyalty. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What job makes $10,000 a month without a degree?
A Customer Manager can potentially earn $10,000 a month through commissions, bonuses, and high-level client accounts, especially in industries like sales or account management. Success in this role often depends on strong communication skills, experience, and performance, rather than formal education requirements.
What are the most commonly searched types of Customer jobs in Springfield, MA? The most popular types of Customer jobs in Springfield, MA are:
What job categories do people searching Customer Manager jobs in Springfield, MA look for? The top searched job categories for Customer Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Manager jobs? Cities near Springfield, MA with the most Customer Manager job openings:
Chromalloy rating
8.0
Based on 25 frontline employees who took The Breakroom Quiz
141st of 418 rated machine equipment manufacturers
Job description
If you’re a customer-first leader who thrives in fast-moving, highly regulated environments, this role puts you at the center of the action. You’ll lead our Customer Solutions team, strengthen customer relationships, and drive service improvements that make a measurable difference.
What you’ll do
- Lead and coach a high-performing Customer Solutions team to deliver reliable, transparent service and outstanding customer satisfaction.
- Ensure timely, proactive communication and strong issue resolution—from first contact through closure.
- Standardize best practices across reporting, performance reviews, and quarterly business reviews (QBRs).
- Build and execute training and development plans that grow skills, confidence, and career paths for every team member.
- Identify and implement process improvements that increase efficiency and elevate the customer experience.
- Be the “voice of the customer,” translating feedback and performance metrics into internal action and customer-facing results.
- Lead escape/crisis management when delivery or quality issues arise—keeping stakeholders aligned with clear, timely updates.
- Partner with Sales and Business Development on quotes and renewals—pricing inputs, profitability, capability analysis, and business models.
- Use customer insight and relationships to uncover opportunities that drive year-over-year growth and retention.
What you’ll bring
- Bachelor’s degree plus 5+ years of relevant experience (or an equivalent combination of education and experience).
- Experience in leadership and customer-facing work (management, sales, operations, quality, or customer service)—ideally in aerospace or another highly regulated industry.
- Strong customer focus with a track record of translating requirements into consistent execution.
- Comfort with shifting priorities, tight deadlines, and clear reporting in a dynamic environment.
- Advanced Microsoft Office skills—especially Excel and PowerPoint.
Why you’ll love this role
- Own key customer relationships and make visible, measurable improvements to service performance.
- Lead a team and shape how work gets done—process, training, and communication standards.
- Work cross-functionally with Sales, Operations, and Quality in a mission-critical, highly regulated environment.
What Chromalloy employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Chromalloy
Sourced by ZipRecruiter
Industry
Aerospace product and parts manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Palm Beach Gardens, FL, US
Year founded
1951