Customer Analytic Manager
Hartford, CT · On-site
Customer Analytics Manager Job Location: Anywhere in USA, Hartford, Connecticut, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Customer Analytic Manager
Hartford, CT · On-site
Customer Analytics Manager Job Location: Anywhere in USA, Hartford, Connecticut, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Client Manager
West Hartford, CT · On-site
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color ...
Client Manager
West Hartford, CT · On-site
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color ...
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Customer Managed Services - Senior Manager
Hartford, CT · On-site
$124K - $280K/yr
... Senior Manager & Summary The Opportunity As a Customer Managed Services - Senior Manager, you will play a pivotal role in consulting services for business applications, focusing on optimizing ...
New
Customer Managed Services - Senior Manager
Hartford, CT · On-site
$124K - $280K/yr
... Senior Manager & Summary The Opportunity As a Customer Managed Services - Senior Manager, you will play a pivotal role in consulting services for business applications, focusing on optimizing ...
New
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Communicate timely and professionally with our service centers, distribution centers, showrooms & customers. * Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
Customer Service Manager
CT · On-site
$80K - $100K/yr
Customer Service Manager Direct-Hire / Permanent position Robert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to ...
Quick apply
Customer Service Manager
CT · On-site
$80K - $100K/yr
Customer Service Manager Direct-Hire / Permanent position Robert Half contact: Drew.Schroll@RobertHalf com. A growing nationwide service-based organization, is seeking a Customer Service Manager to ...
Customer Service Manager
West Springfield, MA · On-site
$85K - $90K/yr
Customer Service & Shipping Manager · Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. · Manage ...
Customer Service Manager
West Springfield, MA · On-site
$85K - $90K/yr
Customer Service & Shipping Manager · Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. · Manage ...
Customer Care Manager
Windsor, CT · On-site
$80K - $90K/yr
Position Summary The Customer Care Manager leads a team of Customer Service Representatives in delivering exceptional service to our customers across the region. This role ensures operational ...
Quick apply
Customer Care Manager
Windsor, CT · On-site
$80K - $90K/yr
Position Summary The Customer Care Manager leads a team of Customer Service Representatives in delivering exceptional service to our customers across the region. This role ensures operational ...
Description The Customer Service Manager ensures customer satisfaction by serving as the primary liaison between the company and its clients. This role is responsible for contract review ...
Description The Customer Service Manager ensures customer satisfaction by serving as the primary liaison between the company and its clients. This role is responsible for contract review ...
Description The Customer Service Manager ensures customer satisfaction by serving as the primary liaison between the company and its clients. This role is responsible for contract review ...
Description The Customer Service Manager ensures customer satisfaction by serving as the primary liaison between the company and its clients. This role is responsible for contract review ...
Customer Success Manager
Hartford, CT · On-site
$70K - $80K/yr
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
Customer Success Manager
Hartford, CT · On-site
$70K - $80K/yr
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
Customer Development Manager
Hartford, CT · On-site
Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...
Customer Development Manager
Hartford, CT · On-site
Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Solutions Manager
Windsor, CT · On-site
Be the "voice of the customer," translating feedback and performance metrics into internal action and customer-facing results. * Lead escape/crisis management when delivery or quality issues arise ...
Customer Manager information
See Springfield, MA salary details
$32.9K - $39.6K
8% of jobs
$44.4K is the 25th percentile. Wages below this are outliers.
$39.6K - $46.3K
23% of jobs
$46.3K - $53K
6% of jobs
$53K - $59.7K
8% of jobs
The median wage is $61.1K / yr.
$59.7K - $66.4K
18% of jobs
$66.4K - $73.1K
8% of jobs
$74.8K is the 75th percentile. Wages above this are outliers.
$73.1K - $79.8K
9% of jobs
$79.8K - $86.5K
6% of jobs
$86.5K - $93.2K
3% of jobs
$93.2K - $99.9K
4% of jobs
$99.9K - $106.6K
4% of jobs
$32.9K
$65.9K
$106.6K
How much do customer manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer manager in Springfield, MA is $65,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $77,700.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
What are some common challenges faced by customer managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What does a customer manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Springfield, MA?
The most popular types of Customer jobs in Springfield, MA are:
What are popular job titles related to Customer Manager jobs in Springfield, MA?
For Customer Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Springfield, MA look for?
The top searched job categories for Customer Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Manager jobs?
Cities near Springfield, MA with the most Customer Manager job openings:
Full-time
Re-posted 23 days ago
Job description
Company Description
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Description
Job Title: Customer Analytics Manager
Job Location: Anywhere in USA, Hartford, Connecticut, United States
Job Level: Senior Level
Job Description:
This is what you will do..
You will help to grow clients practice in the Communications, Media & Technology marketplace
You will defining strategies, developing unique thought propositions, and communicating the power of data and analytics
You will be leading and delivering large scale, complex client engagements
We are looking for someone...
Who holds 7+ years of experience in management consulting.
Who holds 2+ years of experience Customer Analytics delivery
Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics
who is experienced in predictive analytics tools
Qualifications
Who holds 7+ years of experience in management consulting.
Who holds 2+ years of experience Customer Analytics delivery
Who holds 2+ years of experience in CRM Modeling, Reporting, Analytics
who is experienced in predictive analytics tools
Additional Information
All your information will be kept confidential according to EEO guidelines.