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Customer Manager Jobs in Reno, NV (NOW HIRING)

Amazon

Facility Manager

Sparks, NV · On-site

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical ... customers have continual access to the innovation they rely on. We work on the most challenging ...

Scheels

Customer Service

Sparks, NV · On-site

$16.25 - $22.25/hr

Customer Service associates are responsible for creating a positive and personal experience for every customer. The Customer Service associate will operate the register, handle cash, and be ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Reno, NV

Customer Manager information

See Reno, NV salary details

$32.9K

$65.9K

$106.7K

How much do customer manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer manager in Reno, NV is $65,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What are the most commonly searched types of Customer jobs in Reno, NV?

The most popular types of Customer jobs in Reno, NV are:

What are popular job titles related to Customer Manager jobs in Reno, NV?

For Customer Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Reno, NV look for?

The top searched job categories for Customer Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Manager jobs?

Cities near Reno, NV with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Reno, NV as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,908 per year, or $31.7 per hour.

RV Resort Manager

Gold Ranch Casino & RV Resort

Verdi, NV

Full-time

Posted 6 days ago

Job description

Description

Under the direct supervision of the General Manager or Operations Manager, this position manages the day-to-day operations in the RV Resort.

Requirements

Responsible for the following areas:

  • Takes reservations and register overnight campground guests in person, over the phone or by email.
  • Answer incoming phone calls and manage the store multi-line phone system.
  • Input customer data into customer management system.
  • Provide customers with company information, store hours, and answer general questions.
  • Conduct general administrative duties such as filing, data entry, copying.
  • Fills propane bottles and motorhome propane tanks
  • Other duties assigned by management.
  • Distributes messages to guests and prepares upcoming event flyers
  • Light cleaning of office
  • Reliable and strong work ethic. Professional appearance is a must.
  • Able to walk, stand, and sit for periods of time to inspect the RV Park.
  • Able to work independently. 
  • Work shifts may include weekends and holidays.
  • Lead, through subordinate staff, and participate in the effective management of RV Resort operations to maximize financial performance while upholding quality, safety and sanitation standards and maximizing levels of guest satisfaction.
  •  Participate in regular staff meetings as directed and organize, arrange, and conduct employee meetings for subordinate positions on a regular basis.
  • Ensure that scheduling of RV Resort staff is completed in a timely manner using best business practices to obtain maximum labor efficiencies without adversely affecting guest service, guest and employee safety and comfort. 
  • Track attendance and approve payroll for RV Resort staff. 
  • Maintain inventory control of office/RV Resort supplies.
  • Train and provide positive recognition and/or counsel to RV Resort staff. Assist in the oversight of all departmental matters. 
  • Fully understand and assist in compliance with all federal, state, county and municipal regulations pertaining to the health, safety, labor and RV Resort requirements of the property and its employees/guests. 
  • Maintains confidentiality of all relevant information concerning guests, employees, and company assets.
  • Conducts interviews and recommends applicants for hire.
  • Makes recommendations for disciplinary action, prepares, and presents disciplinary and coaching documentation as needed.
  • Knowledgeable of all property departmental policies regarding personnel, and report all violations of Company policies/rules/procedures.
  • Writes and assists with RV Resort employee performance reviews to ensure effectiveness, objectivity, and employee compliance.
  • Be a leader and a role model to all employees.
  • Works with the Human Resources department to ensure a productive, participative, and comfortable work environment in which all employees are valued and treated lawfully and consistently. Ensure compliance with all local, state, and federal employment and labor law regulations. Directly facilitates open employee communications to discern grievances, and to respond to these grievances in all appropriate manners, including redressing meriting correction.
  • Ensures guest satisfaction is consistently obtained and maintained.


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