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Customer Manager Jobs in Reno, NV (NOW HIRING)

Amazon

Facility Manager

Sparks, NV · On-site

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical ... customers have continual access to the innovation they rely on. We work on the most challenging ...

Amazon

Facility Manager

Sparks, NV

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical ... customers have continual access to the innovation they rely on. We work on the most challenging ...

Amazon

Facility Manager

Sparks, NV

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical ... customers have continual access to the innovation they rely on. We work on the most challenging ...

Amazon

Facility Manager

Sparks, NV · On-site

Data Center Facility Manger role acts as Amazon's front line when it comes to hands-on electrical ... customers have continual access to the innovation they rely on. We work on the most challenging ...

Employnet Inc

Customer Service Admin

Reno, NV · On-site

$17.75 - $23.75/hr

Order Review & Record Management * Maintain accurate and up-to-date customer records in the ERP system. * Run the open order report daily and ensure all required fields are complete. * Validate and ...

Surge LLC

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

Process and manage customer orders from start to finish. * Proactively monitor orders to ensure on-time delivery. * Coordinate product shipments with internal departments. * Answer incoming customer ...

Surge Staffing

Customer Service Representative

Reno, NV · On-site

$20/hr

Process and manage customer orders from start to finish. * Proactively monitor orders to ensure on-time delivery. * Coordinate product shipments with internal departments. * Answer incoming customer ...

Elemental Brands

Customer Care Specialist

Reno, NV · On-site

$17 - $22.50/hr

As a Customer Care Specialist, you will be responsible for interacting with customers via phone ... Accept feedback from peers and management and implement suggestions as requested * Maintain a high ...

Surge Staffing

Customer Service Representative

Reno, NV · On-site

$20/hr

Process and manage customer orders from start to finish. * Proactively monitor orders to ensure on-time delivery. * Coordinate product shipments with internal departments. * Answer incoming customer ...

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Showing results 1-20

All JobsCustomer Manager JobsCustomer Manager Jobs in Reno, NV

Customer Manager information

See Reno, NV salary details

$32.9K

$65.9K

$106.7K

How much do customer manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for customer manager in Reno, NV is $65,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Reno, NV? The most popular types of Customer jobs in Reno, NV are:
What are popular job titles related to Customer Manager jobs in Reno, NV? For Customer Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Reno, NV look for? The top searched job categories for Customer Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Manager jobs? Cities near Reno, NV with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Reno, NV as of June 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,908 per year, or $31.7 per hour.
Customer Service Representative

Customer Service Representative

Gypsum Management and Supply

Reno, NV • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Position Summary
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities
  • Provide professional phone, face-to-face, and written customer communications.
  • Greet customers and determine problems, orders, or reasons for calling.
  • Identify when to route questions to sales staff.
  • Take orders at the sales counter and over the phone.
  • Use company computer systems for order entry.
  • Complete sales orders and tender cash sales.
  • Develop product knowledge to assist customers.
  • Maintain a clean and properly stocked showroom.

Basic Qualifications
  • High school diploma or GED equivalent.
  • Ability to self-manage and interact comfortably with the public.
  • Strong organizational skills and attention to detail.
  • Bilingual preferred.
  • Strong computer skills.
  • Communicate professionally, both verbally and in writing.

Physical Requirements
  • Remain in a stationary position in an office environment approximately 70% of the time.
  • Occasionally move about the office.
  • Operate basic office machinery.
  • Work primarily in an office environment.

Required Cognitive Skills
  • Problem solve and prioritize tasks.
  • Manage stress and deadlines.
  • Multitask effectively.
  • Analyze information and communicate solutions.
  • Demonstrate sound judgement and initiative.

This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement.
Job Location: GMS Family of Locations - Reno
2401 E 5th St Reno, NV 89512
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

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