ZipRecruiter

Log In

1

Customer Manager Jobs in Madison, AL (NOW HIRING)

WaterColor Management

Be Seen First

Client Account Manager

Decatur, AL · On-site

$12 - $30/hr

Company Description WaterColor Management specializes in providing Property & Casualty Insurance ... Excellent customer service and communication skills * Ability to multitask and meet deadlines

Markon, Inc.

Project Manager

Huntsville, AL · On-site

$120 - $135/hr

Description Markonis seeking a Project Manager to support one of our Intelligence Community customers at a major campus in Huntsville, Alabama. This individual willassistthe government with project ...

Shape Corp.

Customer Quality Engineer

Athens, AL

The primary focus is to establish, manage, and achieve APQP and milestone events during all program ... Customer AAR approval on designated A surface or cosmetic components. (When applicable) * Manage ...

Markon

Project Manager

Mooresville, AL · On-site

$120K - $135K/yr

The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard constructionindustry ...

Markon

Project Manager

Mooresville, AL

$120K - $135K/yr

The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard constructionindustry ...

Shape Corp.

Customer Quality Engineer

Athens, AL · On-site

The primary focus is to establish, manage, and achieve APQP and milestone events during all program ... Customer AAR approval on designated A surface or cosmetic components. (When applicable) * Manage ...

Markon

Project Manager

Mooresville, AL · On-site

$120K - $135K/yr

The project manager shall be highly skilled in customer service, competent in reading and understanding construction drawings and specifications, and knowledgeable in standard construction industry ...

dbi

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines ...

Getaway

Customer Representative

Huntsville, AL · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Walgreens

Customer Service Associate

Huntsville, AL · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

previous page

Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Madison, AL

Customer Manager information

See Madison, AL salary details

$29.6K

$59.2K

$95.9K

How much do customer manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer manager in Madison, AL is $59,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Madison, AL?

The most popular types of Customer jobs in Madison, AL are:

What are popular job titles related to Customer Manager jobs in Madison, AL?

For Customer Manager jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Madison, AL look for?

The top searched job categories for Customer Manager jobs in Madison, AL are:

What cities near Madison, AL are hiring for Customer Manager jobs?

Cities near Madison, AL with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Madison, AL as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $59,226 per year, or $28.5 per hour.

Client Account Manager

WaterColor Management

Decatur, AL • On-site

$12 - $30/hr

Full-time

Vision, PTO

Posted 21 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Company Description

WaterColor Management specializes in providing Property & Casualty Insurance and Risk Management services to clients in the water and wastewater industries across the U.S. and Canada, including rural water districts, groundwater and sewer contractors, engineers, and scientists. As a Managing General Underwriter and a Lloyd’s Coverholder, WaterColor Management delivers tailored insurance solutions with expertise. The organization is committed to offering reliable, industry-specific services to address the unique needs of its clients.

We are seeking a motivated, detail-oriented professional to join our surplus lines commercial insurance office. This is a great opportunity for someone who enjoys working with numbers, is highly organized, and delivers excellent customer service. This is a non-sales position with no production quotas.

Qualifications

  • College degree preferred
  • Strong with numbers and accuracy
  • Highly organized and detail oriented
  • Excellent customer service and communication skills
  • Ability to multitask and meet deadlines
  • Insurance license preferred (or willingness to obtain)
  • Proficiency in Microsoft Office (Excel needed)

Responsibilities:

  • Assist with surplus lines policy renewals
  • Provide timely, accurate service to agents and clients
  • Support underwriting and account management teams
  • Maintain organized and accurate policy and client files
  • Communicate with carriers, agents, and internal departments

Benefits:

  • All paid federal holidays off
  • 401(k)
  • Accrued sick leave and vacation
  • Personal leave
  • Stable office environment
  • Competitive pay based on experience
  • Licensing and professional development support
  • No sales pressure or quotas

Company Description

WaterColor Management is a Surplus Lines insurance brokerage doing business 49 states and Canada.