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Customer Assistant Jobs in Madison, AL (NOW HIRING)

C&S Plastics LLC

Quality Tech - 3rd Shift

Fayetteville, TN

$16 - $21.75/hr

Conduct sorts at the customer as required * Provide a positive attitude and atmosphere within the company and while representing C&S at the customer * Assist in monitoring scrap levels in your ...

C & S Plastics

Quality Tech - 3rd Shift

Fayetteville, TN · On-site

$16 - $21.75/hr

Conduct sorts at the customer as required * Provide a positive attitude and atmosphere within the company and while representing C&S at the customer * Assist in monitoring scrap levels in your ...

It'Sugar LLC

Sales Associate

Huntsville, AL · On-site

$13 - $17.75/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

ITSugar LLC

Sales Associate

Huntsville, AL · On-site

$13 - $17.75/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

ITSUGAR LLC

Sales Associate

Huntsville, AL

$13 - $17.75/hr

  • Medical

  • Retirement

Follow our customer engagement model IT'SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer. * Assist customers with requests and inquiries. * Ensure the ...

Valkyrie Enterprises

Senior Analyst (Job ID:4397)

Huntsville, AL · On-site

$86K - $114K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take part in meetings/briefings, ensure information is passed between the material developer and the government customer. * Assist with daily operations and prioritization of events based on known ...

Valkyrie Enterprises

Senior Analyst (Job ID:4397)

Huntsville, AL

$86K - $114K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take part in meetings/briefings, ensure information is passed between the material developer and the government customer. * Assist with daily operations and prioritization of events based on known ...

KBR, Inc.

Program Logistics Analyst

Huntsville, AL · On-site

Determine the learning strategies required to meet the learning needs of the customer. * Assist in the development of Interactive Multimedia Instructions (IMI) products. * Technical publication ...

KBR

Program Logistics Analyst

Huntsville, AL · On-site

Determine the learning strategies required to meet the learning needs of the customer. * Assist in the development of Interactive Multimedia Instructions (IMI) products. * Technical publication ...

Vervic Inc.

Customer Service Representative

Moulton, AL · On-site

$22/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Answer incoming phone calls and assist with customer questions. * Process transactions, enter information, prepare settlements, and assist with check processing. * Build and maintain positive ...

New

Domino's Franchise

Customer Service Rep AL53

Harvest, AL · On-site

$14.50 - $19.75/hr

You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience. Responsibilities: * Greet customers warmly and assist them ...

aan

Customer Accounts Advisor

Huntsville, AL

$12.75 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Decatur, AL

$14 - $15.47/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Madison, AL

Customer Assistant information

See Madison, AL salary details

$13

$18

$21

How much do customer assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer assistant in Madison, AL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $19.81 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Madison, AL?

The most popular types of Customer jobs in Madison, AL are:

What are popular job titles related to Customer Assistant jobs in Madison, AL?

For Customer Assistant jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Madison, AL look for?

The top searched job categories for Customer Assistant jobs in Madison, AL are:

What cities near Madison, AL are hiring for Customer Assistant jobs?

Cities near Madison, AL with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Madison, AL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,378 per year, or $18.5 per hour.

Quality Tech - 3rd Shift

C&S Plastics LLC

Fayetteville, TN

$16 - $21.75/hr

Full-time

Re-posted 17 days ago

Job description

Description

Title: Quality Technician

Reports to: Quality Manager

Responsibilities:

  • Assist with relieving operators for breaks and lunches as needed
  • Training new operators to the OPC and C&S procedures as required including new hire orientation
  • Work in accordance with the quality policy and quality objectives
  • Inspect per standards at all stages of manufacturing and document as required
  • Identify and document any product not conforming with the use of a NCR
  • Active team member in problem solving and continuous improvement activities
  • Use of inspection equipment as required
  • Assist with internal auditing and maintaining the Quality Management System as needed
  • Assist with monitoring calibration status of quality tools and / or equipment
  • Print production, WIP, and misc labels as needed on the floor
  • Communicate quality issues via shift meetings, NCR, RMAs, etc.
  • Input of production reports as required
  • Conduct sorts at the customer as required
  • Provide a positive attitude and atmosphere within the company and while representing C&S at the customer
  • Assist in monitoring scrap levels in your designated area and communicate as required
  • Maintain housekeeping throughout the area of responsibility in the plant
  • Understand the quality system as it relates to your function in ISO/IATF 16949
  • Must work to all safety policies and goals of the company
  • Maintain and wear PPE (Personal Protective Equipment) as required
  • Assist with inventory when applicable

Miscellaneous:

  • Perform all other duties as the company may require

Requirements

Qualifications:

  • High school diploma or G.E.D. (ability to read and minimal mathematics)
  • Basic computer skills
  • Ability to communicate and work well with others and maintain a positive attitude
  • Must have a valid driver's license
  • Must have your own mode of transportation
  • Must be willing to travel on limited notice
  • Knowledge of the manufacturing, injection molding, or previous quality experience
  • Corrective action and / or problem solving experience (preferred)Knowledge of SPC, calibration, measuring equipment or devices(preferred)
  • Required to take a written test and a hue color test (scores do count towards position awarded)
  • A stable work history
  • Must have flexible hours and be able to work in a fast pace environment
  • Ability to work independently with limited supervision
  • Ability to lift up to 40 LBS
  • Must know how to read receiving labels and know how to verify them
  • Must be able to work multiple shifts and overtime as needed to meet internal and customer requirements
  • Attendance must be in good standing
  • Must complete a new employee orientation (if applicable)

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