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Customer Assistant Jobs in Madison, AL (NOW HIRING)

aan

Customer Accounts Advisor

Huntsville, AL

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Decatur, AL

$14 - $15.47/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Huntsville, AL

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Decatur, AL

$14 - $15.47/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Domino's Franchise

Customer Service Rep09406 Hwy 53

Toney, AL · On-site

$14.50 - $19.75/hr

You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience. Responsibilities: * Greet customers warmly and assist them ...

Aaron's

Customer Accounts Advisor

Decatur, AL · On-site

$14 - $15.47/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Aaron's

Customer Accounts Advisor

Huntsville, AL · On-site

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

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Customer Assistant information

See Madison, AL salary details

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How much do customer assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer assistant in Madison, AL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $19.81 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Madison, AL?

The most popular types of Customer jobs in Madison, AL are:

What are popular job titles related to Customer Assistant jobs in Madison, AL?

For Customer Assistant jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Madison, AL look for?

The top searched job categories for Customer Assistant jobs in Madison, AL are:

What cities near Madison, AL are hiring for Customer Assistant jobs?

Cities near Madison, AL with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Madison, AL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,378 per year, or $18.5 per hour.

Customer Accounts Advisor

aan

Huntsville, AL

$12.75 - $13.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Customer Accounts Advisor

The salary range for this role is $12.75 to $13.50 per hour/annually*. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. 
Skills for Success  
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. 
The Work  

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone 
  • Sell customers on the benefits of timely lease agreement renewal payments 
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals 
  • Assist with merchandise returns and guest deliveries as directed by management 
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned 
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily 
  • Load, secure and protect product in company vehicle 
  • Safely operate company vehicle 
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management 

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching  

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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