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Customer Manager Jobs in Texas (NOW HIRING)

IMA Financial Group

Client Manager

Houston, TX · On-site

Responsibility for the management of associates including performance review, hiring and placement, resolving customer complaints, and salary and budget planning * Reviews and assigns matter advocacy ...

Adolfson & Peterson

Client Manager

San Antonio, TX · On-site

Engage best practices in development and use of CRM with the goal of improving business relationships. * Other duties as assigned. Qualifications: * History of progressively more responsible ...

Ap

Client Manager

San Antonio, TX

Engage best practices in development and use of CRM with the goal of improving business relationships. * Other duties as assigned. Qualifications: * History of progressively more responsible ...

IMA Financial Group

Client Manager

Dallas, TX · On-site

Responsibility for the management of associates including performance review, hiring and placement, resolving customer complaints, and salary and budget planning * Reviews and assigns matter advocacy ...

Greenberg Traurig

Client Manager

Austin, TX · On-site

Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...

Greenberg Traurig

Client Manager

Houston, TX · On-site

Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an ...

Lever Demo 2

Customer Success Manager

Arlington, TX · On-site

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

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Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Texas

Customer Manager information

See Texas salary details

$30.7K

$61.6K

$99.7K

How much do customer manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer manager in Texas is $61,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $72,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Texas? The most popular types of Customer jobs in Texas are:
What are popular job titles related to Customer Manager jobs in Texas? For Customer Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Texas look for? The top searched job categories for Customer Manager jobs in Texas are:
What cities in Texas are hiring for Customer Manager jobs? Cities in Texas with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,584 per year, or $29.6 per hour.

Customer Insights Manager

Sally Beauty Holdings

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description


Customer Insights Manager
Hybrid position working from the Legacy Support Center located in Plano Texas
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The Customer Insights Manager will design, implement, and analyze enterprise wide primary and secondary research efforts in support of brand, marketing, loyalty programs, ecommerce, product development, merchandising, operations, and customer service. The Manager will be responsible for day-to-day research responsibilities, analyze data, and develop insights and recommendations to drive insights which increase understanding of customer experience, customer journey, customer satisfaction drivers, and brand perceptions/positioning - all leading to better business decisions. The Manager will also assist Customer Marketing and other cross-functional leadership in the strategic direction of the Customer Research & Insights team. The Manager will be responsible for synthesizing research findings and multiple data streams into strategic recommendations and compelling narratives for cross-functional stakeholders and leadership. This role will support research budgeting, timeline management, and resource allocation to maximize ROI and project efficiency.
Responsibilities
  • Translate Marketing, Ecommerce, Loyalty, Product Development, Store Operations, Merchandising, and other groups' business needs and questions into research design
  • Work with research partners to develop project designs, timelines, budgets, and ensure they stay on-time, under budget, and meet key objectives and deliverables (reporting). Manage projects independently with guidance and input from CRI leadership
  • Ability to leverage syndicated data.
  • Perform analyses of raw data, develop initial reports and presentations, work with manager and partners to create actionable insights and recommendations
  • Present findings and implications to senior leadership. Ability to triangulate multiple datasets into a clear story with recommendation
  • Maintain project files and documentation

Knowledge, skills & abilities requirements
  • 5+ years' experience in retail, agency, CPG/FMCG, research, or marketing OR advanced degree in Marketing, Psychology, or Marketing Research
  • Bachelor's degree in business administration, marketing, statistics, engineering, applied math, economics, research, sociology, psychology, communications
  • Experience designing and executing primary research, including vendor management to ensure key objectives are met
  • Demonstrated experience and proficiency utilizing syndicated data platforms, including Circana/Nielsen POS, panel, and shopper datasets
  • Experience integrating multiple data sources (e.g., retailer data, POS, panel, syndicated, custom research) into actionable insights
  • Proven ability to handle complex, simultaneous projects without compromising quality
  • Highly effective written and verbal communicator, experienced in presenting to stakeholders and leadership team

Competencies & attributes
  • Must be intellectually curious, enjoy problem-solving or puzzles, methodical, and creative
  • Good analytical, communication, project management, and organization skills
  • Team player ability to support multiple projects

Working conditions & physical requirements
The work may require some physical exertion such as long periods of standing; walking; recurring bending, crouching, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
#LI-Hybrid

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