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Customer Logistics Manager Jobs in Rochester Hills, MI

Priority Waste

Logistics Manager

Sterling Heights, MI · On-site

Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology. Job Purpose As a Logistics Manager based out of Sterling ...

Ryder

Logistics Manager

Novi, MI · On-site

Summary TheManager Logistics is responsible to manage all activities associated with the efficient ... Collaborate with senior management and customers to determine their needs and expectations and ...

Ryder

Operations Logistics Manager

Pontiac, MI

$75K/yr

Comfortable working in a fast-paced customer facing environment; Experience leading a team of ... Summary The Operations Logistics Manager is responsible to manage all activities associated with ...

365 Retail Markets

Logistics Specialist

Troy, MI · On-site

Manage relationships with both internal and external customers to achieve objectives set forth by the Warehouse Logistics Manager. * Coordinate and monitor all inbound and outbound shipments.

Penske

Supply Chain Manager 1

Dearborn, MI · On-site

Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service ...

Penske

Supply Chain Manager 1

Dearborn, MI

Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service ...

Cesna Group

Logistics Sepcialist

Troy, MI · On-site

$50K - $100K/yr

Overseeing shipping, receiving, and warehouse personnel within logistics operations * Playing a key ... Providing management, sales, and finance teams with key information regarding customer fulfillment

VASCOR Ltd

Logistics Supervisor

Warren, MI · On-site

Logistics Supervisor - Car Hauling & Driveaway Operations Our Mission At VASCOR Transport, we keep ... General Manager to plan daily Car Hauler and Driveaway runs. * Coordinate with customers ...

Penske

Supply Chain Manager 1

Dearborn, MI · On-site

Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service ...

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All JobsCustomer Logistics JobsCustomer Logistics Manager JobsCustomer Logistics Manager Jobs in Rochester Hills, MI

Customer Logistics Manager information

See Rochester Hills, MI salary details

$31.3K

$72.8K

$111.4K

How much do customer logistics manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer logistics manager in Rochester Hills, MI is $72,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $108,200.00 per year, depending on experience, location, and employer.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.
What job categories do people searching Customer Logistics Manager jobs in Rochester Hills, MI look for? The top searched job categories for Customer Logistics Manager jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Customer Logistics Manager jobs? Cities near Rochester Hills, MI with the most Customer Logistics Manager job openings:
Customer Logistics Manager jobs near you
Infographic showing various Customer Logistics Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% In-person, 6% Hybrid, and 2% Remote job distribution, with an average salary of $72,794 per year, or $35 per hour.

Logistics Manager

PRIORITY WASTE RESOURCES LLC

Sterling Heights, MI

Full-time

Posted 23 days ago

Job description

Company Summary

Priority, headquartered in Clinton Township, MI, is a pioneering technology company transforming the logistics industry with our innovative solutions & commitment to exceptional customer service. We are seeking Team Players who excel in a collaborative environment, embrace change, & understand the impact their quality of work has on others. Our company has experienced rapid growth since its founding in 2018. This growth has allowed us to continually expand our workforce. Priority operates out of several facilities across 3 states. Priority maintains a diversified business model providing service to both municipal solid-waste, construction & demolition customers. Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology.

Job Purpose

As a Logistics Manager based out of Sterling Heights, MI,  you will lead a team of drivers while coordinating daily logistics operations to ensure safe, efficient, and high-quality waste collection services. Acting as a liaison between drivers, customers, and internal teams, you will provide real-time support, oversee route performance, and drive continuous improvements to enhance both the driver and customer experience.

Duties and Responsibilities

Duties include but are not limited to:

  • Supervise and support a team of drivers, including daily oversight, coaching, and performance management
  • Assign and adjust routes and carrier responsibilities to ensure efficient service delivery
  • Provide real-time support to drivers throughout their routes, resolving service, safety, and equipment issues
  • Serve as the escalation point for customer concerns, ensuring timely and effective resolution
  • Communicate with drivers and internal teams via phone, Microsoft Teams chat, and video
  • Collaborate with logistics, customer service, and quality teams to drive service excellence
  • Track, trace, and update the status of daily waste removal routes using internal systems
  • Monitor route performance and identify opportunities for efficiency improvements and cost savings
  • Ensure compliance with company policies, safety standards, and regulatory requirements
  • Assist with onboarding and training of new drivers and provide ongoing coaching
  • Participate in continuous improvement initiatives and implement operational enhancements
  • Monitor waste storage areas, documentation, equipment, and procedures from the Sterling Heights yard

The successful candidate profile includes:

  • 2+ years of experience in logistics, transportation, or a related field; supervisory experience required
  • Strong knowledge of routing, dispatch, and fleet operations
  • Proven leadership, communication, and team development skills
  • Ability to problem-solve, prioritize, and operate effectively in a fast-paced environment
  • Proficiency with Microsoft Office and logistics/route management systems
  • Customer-focused with strong organizational and time management abilities

At Priority Waste, there are fundamental qualities that we look for in all our employees:

  • People who excel in a collaborative environment (team players)
  • A willingness to do whatever the situation calls for
  • An excitement to be part of a growing organization
  • A genuine understanding that the quality of your work has a direct impact on the company’s success

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