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Customer Liaison Engineer Jobs (NOW HIRING)

Plasman

Customer Liaison

Greer, SC · On-site

Customer Liaison - BMW Account Join our dynamic team in the role of a Customer Liaison for the BMW ... Post secondary degree or diploma in engineering, business or related field is preferred; a ...

Ateeca Inc

Liaison Engineer

Everett, WA · On-site

The Client Commercial Airplanes Liaison Engineering Organization is seeking Expert Liaison ... Develops customer correspondence for continued safe operation and maintenance of equipment.

New

PACCAR

Liaison Engineer

Chillicothe, OH · On-site

Company Information Requisition Summary PERFORMS LIAISON ACTIVITIES BETWEEN ENGINEERING AND ... production and customer quality. * Work with Vendors, Materials, Production, and Quality ...

PACCAR

Liaison Engineer

Chillicothe, OH · On-site

Company Information Requisition Summary PERFORMS LIAISON ACTIVITIES BETWEEN ENGINEERING AND ... production and customer quality. * Work with Vendors, Materials, Production, and Quality ...

Magna

Customer Liaison

Piedmont, SC · On-site

... engineers, line operators). * Communicate customer concerns to appropriate Decostar personnel in a ... Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team ...

Magna

Customer Liaison

Piedmont, SC · On-site

... engineers, line operators). * Communicate customer concerns to appropriate Decostar personnel in a ... Sort materials required to address customer concerns with Decostar liaison(s) and Decostar team ...

Amazon

Liaison Engineer, Amazon Leo

Kirkland, WA · On-site

Its mission is to deliver fast, reliable internet to customers and communities around the world ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

Amazon

Liaison Engineer, Amazon Leo

Kirkland, WA · On-site

Its mission is to deliver fast, reliable internet to customers and communities around the world ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

PACCAR

Liaison Engineer

Chillicothe, OH · On-site

Company Information Requisition Summary PERFORMS LIAISON ACTIVITIES BETWEEN ENGINEERING AND ... production and customer quality. * Work with Vendors, Materials, Production, and Quality ...

VAERO

Engineering Liaison

Jacksonville, FL

Summary: The Liaison Engineer works under the general direction of the Manager of Liaison ... that customer concerns are appropriately represented and addressed. 6.Provide clarity and ...

Amazon

Liaison Engineer, Amazon Leo

Kirkland, WA · On-site

Its mission is to deliver fast, reliable internet to customers and communities around the world ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

PACCAR

Liaison Engineer

Renton, WA · On-site

$70K - $96K/yr

PACCAR is a global technology leader in the design, manufacture and customer support of high ... The salary range for the Liaison Engineer is $70,500 - $96,800 annually. Additionally, this role is ...

Kenworth Truck Co.

Liaison Engineer

Renton, WA · On-site

$70K - $96K/yr

PACCAR is a global technology leader in the design, manufacture and customer support of high ... The salary range for the Liaison Engineer is $70,500 - $96,800 annually. Additionally, this role is ...

New

PACCAR

Liaison Engineer

Renton, WA · On-site

$70K - $96K/yr

PACCAR is a global technology leader in the design, manufacture and customer support of high ... The salary range for the Liaison Engineer is $70,500 - $96,800 annually. Additionally, this role is ...

PACCAR

Liaison Engineer

Renton, WA · On-site

$70K - $96K/yr

PACCAR is a global technology leader in the design, manufacture and customer support of high ... The salary range for the Liaison Engineer is $70,500 - $96,800 annually. Additionally, this role is ...

Amazon

Sr. Liaison Engineer, Amazon Leo

Kirkland, WA · On-site

Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

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Customer Liaison Engineer information

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How much do customer liaison engineer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer liaison engineer in the United States is $54.56, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $66.11 per hour, depending on experience, location, and employer.

What is a customer liaison engineer?

A Customer Liaison Engineer acts as a bridge between a company and its clients, ensuring smooth communication and resolving technical issues related to products or services. They are responsible for understanding customer needs, providing technical support, and coordinating with internal teams to address client concerns. Their goal is to enhance customer satisfaction, foster long-term relationships, and ensure that clients receive timely and effective solutions to their problems.

How does a customer liaison engineer typically interact with internal teams and clients to resolve technical issues?

As a Customer Liaison Engineer, you'll serve as the bridge between clients and internal engineering or technical teams. Your responsibilities often include translating client feedback or technical concerns into actionable tasks for product development, troubleshooting customer issues, and ensuring timely resolutions. You may participate in regular meetings with both customers and internal departments, providing updates and clarifications. Effective communication and problem-solving skills are essential, as you’ll often need to balance client expectations with technical feasibility.

What are the key skills and qualifications needed to thrive as a customer liaison engineer, and why are they important?

To thrive as a Customer Liaison Engineer, you need a solid engineering background, strong problem-solving skills, and relevant technical qualifications such as a bachelor's degree in engineering or a related field. Familiarity with CRM systems, technical documentation tools, and industry-specific software is typically required. Outstanding interpersonal skills, proactive communication, and the ability to manage customer expectations make someone stand out in this role. These skills are crucial for effectively bridging the gap between customers and engineering teams, ensuring customer satisfaction and successful project outcomes.

What is the difference between Customer Liaison Engineer vs Customer Support Engineer?

AspectCustomer Liaison Engineer
Primary RoleActs as a bridge between customers and technical teams to ensure product satisfaction and resolve issues.
CertificationsTypically requires engineering degrees and technical certifications relevant to the industry.
Work EnvironmentEngages directly with clients, often onsite or via remote communication, and collaborates with engineering teams.
Customer InteractionFocuses on building relationships, understanding customer needs, and coordinating solutions.

While both roles involve customer interaction, a Customer Liaison Engineer primarily bridges technical communication between clients and engineering teams, whereas a Customer Support Engineer focuses on troubleshooting and resolving technical issues directly for customers.

What are popular job titles related to Customer Liaison Engineer jobs?

For Customer Liaison Engineer jobs, the most frequently searched job titles are:

Customer Liaison Engineer jobs near you
Infographic showing various Customer Liaison Engineer job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $113,493 per year, or $54.6 per hour.

Customer Liaison

Greer, SC • On-site

Plasman
5 - 10K employees
Learn more about Plasmanexternal

Full-time

Re-posted 21 days ago

Key responsibilities

  • Manage customer-specific quality assurance activities to ensure compliance with BMW's quality standards.

  • Act as the primary liaison for BMW, facilitating communication and collaboration to address quality concerns and improve satisfaction.

  • Perform root cause analysis and implement corrective and preventive actions tailored for BMW's requirements.

Plasman rating

6.5

Company rating: 6.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

One Company, One Driving Force.

With a rich history dating back over 45 years, Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. At Plasman, you will work with the world's best and brightest to shape the future of our global company. Our employees come from rich and diverse backgrounds working collectively together for the success of one company. We believe the most impressive thing we’ve built is our workforce. And together, we will accomplish more than ever imagined. ™

We are Plasman. And we are One Driving Force.

Plasman is currently seeking a new member to join our QUALITY team as a:

Customer Liaison - BMW Account

Join our dynamic team in the role of a Customer Liaison for the BMW Account and contribute to our ongoing success in delivering top-tier manufacturing solutions for the automotive sector.

Key Responsibilities

  • Ensure compliance with BMW’s quality standards by managing customer-specific quality assurance activities.

  • Act as the key liaison for BMW, facilitating communication and collaboration to address quality concerns and improve satisfaction.

  • Perform root cause analysis and implement corrective and preventive actions tailored for BMW’s requirements.

  • Develop and maintain control plans and FMEAs specific to the BMW account, ensuring product and process integrity.

  • Support new product launches by ensuring quality processes are aligned with BMW’s expectations.

  • Conduct regular audits and quality assessments to ensure adherence to internal and customer-specific standards.

  • Ensure a personal and associate awareness of all quality and business-related operating systems (ISO/IATF).


Qualifications, Skills and Experience We're Looking For

  • Post secondary degree or diploma in engineering, business or related field is preferred; a combination of education, training and years working experience will be considered.  

  • Proven experience in quality engineering within the automotive industry, BMW account experience is a distinct advantage.

  • Minimum 5 years' experience in account management, preference to those with international or global account experience.

  • Strong analytical skills with the ability to interpret complex data and develop actionable insights.

  • Exceptional communication skills to effectively interface with clients and internal teams.

  • Proficient in the use of quality tools and methodologies such as Six Sigma, APQP, and PPAP.

  • Comprehensive understanding of automotive quality management systems and standards.

  • Ability to travel to customer and supplier locations as necessary.

  • Demonstrated capability to work collaboratively within cross-functional teams.

  • Strong familiarity with BMW’s production system and methodologies.

Plasman values and supports the unique talents and strengths that each employee brings to our organization. We invest in our people and give them the tools they need to achieve success in their career.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER If you need an accommodation for any part of the application and hiring process or have any questions, please contact HR.

Thousands of Innovative Minds. One Driving Force

Visit our website at plasman.com to see our capabilities and the culture that creates it.

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