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Customer Liaison Engineer Jobs (NOW HIRING)

AVTECH Global

Aircraft Liaison Engineer

Charlotte, NC · On-site

$65/hr

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's. Principle ... Must be willing to work a flexible work schedule to meet internal customer's needs * Aircraft ...

AVTECH Global

Aircraft Liaison Engineer

Charlotte, NC · On-site

$65/hr

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's. Principle ... Must be willing to work a flexible work schedule to meet internal customer's needs * Aircraft ...

AVTECH Global

Aircraft Liaison Engineer

Tulsa, OK · On-site

$65/hr

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's. Principle ... Must be willing to work a flexible work schedule to meet internal customer's needs * Aircraft ...

AVTECH Global

Aircraft Liaison Engineer

Everett, WA · On-site

$65/hr

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's. Principle ... Must be willing to work a flexible work schedule to meet internal customer's needs * Aircraft ...

Magna

Liaison, Customer

Birmingham, AL · On-site

Through our robust product engineering, outstanding tooling capabilities and diverse process ... The Customer Liaison is to communicate any issues the customer has during the shift and inspect or ...

Magna

Liaison, Customer

Birmingham, AL · On-site

Through our robust product engineering, outstanding tooling capabilities and diverse process ... The Customer Liaison is to communicate any issues the customer has during the shift and inspect or ...

PACCAR

Liaison Engineering Supervisor

Renton, WA · On-site

$90K - $129K/yr

PACCAR is a global technology leader in the design, manufacture, and customer support of high ... Job Functions/Responsibilities • Coordinates Liaison Engineering support for Production ...

PACCAR

Liaison Engineering Supervisor

Renton, WA · On-site

$90K - $129K/yr

PACCAR is a global technology leader in the design, manufacture, and customer support of high ... Job Functions/Responsibilities Coordinates Liaison Engineering support for Production, interfacing ...

PACCAR

Liaison Engineering Supervisor

Renton, WA · On-site

$90K - $129K/yr

PACCAR is a global technology leader in the design, manufacture, and customer support of high ... Job Functions/Responsibilities • Coordinates Liaison Engineering support for Production ...

Kronos Consulting

Be Seen First

Product Review/Liaison Engineer

Seattle, WA · On-site

$70 - $120/hr

Regular and predictable attendance is required Liaison Engineers to support operations in Everett ... Develops customer correspondence for continued safe operation and maintenance of equipment.

PACCAR

Liaison Engineer - Evening Shift

Denton, TX

PACCAR is a global technology leader in the design, manufacture and customer support of high ... Requisition Summary Liaison Engineer responsible for production support. Duties involve engineering ...

PACCAR

Liaison Engineer - Evening Shift

Denton, TX · On-site

PACCAR is a global technology leader in the design, manufacture and customer support of high ... Requisition Summary Liaison Engineer responsible for production support. Duties involve engineering ...

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Customer Liaison Engineer information

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How much do customer liaison engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer liaison engineer in the United States is $54.56, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $66.11 per hour, depending on experience, location, and employer.

What is a customer liaison engineer?

A Customer Liaison Engineer acts as a bridge between a company and its clients, ensuring smooth communication and resolving technical issues related to products or services. They are responsible for understanding customer needs, providing technical support, and coordinating with internal teams to address client concerns. Their goal is to enhance customer satisfaction, foster long-term relationships, and ensure that clients receive timely and effective solutions to their problems.

What are the key skills and qualifications needed to thrive as a customer liaison engineer, and why are they important?

To thrive as a Customer Liaison Engineer, you need a solid engineering background, strong problem-solving skills, and relevant technical qualifications such as a bachelor's degree in engineering or a related field. Familiarity with CRM systems, technical documentation tools, and industry-specific software is typically required. Outstanding interpersonal skills, proactive communication, and the ability to manage customer expectations make someone stand out in this role. These skills are crucial for effectively bridging the gap between customers and engineering teams, ensuring customer satisfaction and successful project outcomes.

How does a customer liaison engineer typically interact with internal teams and clients to resolve technical issues?

As a Customer Liaison Engineer, you'll serve as the bridge between clients and internal engineering or technical teams. Your responsibilities often include translating client feedback or technical concerns into actionable tasks for product development, troubleshooting customer issues, and ensuring timely resolutions. You may participate in regular meetings with both customers and internal departments, providing updates and clarifications. Effective communication and problem-solving skills are essential, as you’ll often need to balance client expectations with technical feasibility.

What is the difference between Customer Liaison Engineer vs Customer Support Engineer?

AspectCustomer Liaison Engineer
Primary RoleActs as a bridge between customers and technical teams to ensure product satisfaction and resolve issues.
CertificationsTypically requires engineering degrees and technical certifications relevant to the industry.
Work EnvironmentEngages directly with clients, often onsite or via remote communication, and collaborates with engineering teams.
Customer InteractionFocuses on building relationships, understanding customer needs, and coordinating solutions.

While both roles involve customer interaction, a Customer Liaison Engineer primarily bridges technical communication between clients and engineering teams, whereas a Customer Support Engineer focuses on troubleshooting and resolving technical issues directly for customers.

How much do customer liaison engineers make?

Customer Liaison Engineers typically earn between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on certifications, technical skills, and the complexity of customer interactions involved in the role.
Customer Liaison Engineer jobs near you
Infographic showing various Customer Liaison Engineer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,493 per year, or $54.6 per hour.

Aircraft Liaison Engineer

AVTECH Global

Charlotte, NC • On-site

$65/hr

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

Aviation Technology Associates (AVTECH Global) is looking for an Aircraft Liaison Engineer.

Position Purpose:

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's.

Principle Duties and Responsibilities:

Essential Functions:

  • Providing technical dispositions (via Engineering Authorizations) and guidance for aircraft issues that exceed published limits for structural damage including sheet metal and composite repairs. This often includes performing a structural analysis.
  • Providing work deviation authorization, interpretation of service documents & Engineering Orders.
  • Providing options for repairing versus replacing a part to minimize financial impact.
  • Providing aircraft system trouble shooting assistance to Base Maintenance.
  • Attending daily production meeting and pre-induction meeting to ensure timely support.
  • Providing on-site engineering assistance for significantly damaged line aircraft as required.
  • Coordinating events/issues with Engineering Fleet Groups for additional action, troubleshooting and follow-up.
  • Monitoring trends and recurring discrepancies requiring corrective action. Developing Typical Repairs and manual supplement to eliminate repetitive BA requests.

As an ideal candidate to join the AVTECH team, you will meet the following:

    Education and Experience Requirements:

    • BS Degree (or higher) in Aeronautical, Aerospace, Mechanical, or Structural Engineering
    • Two plus (2+) years in specific technical discipline

    Required Unique Skills:

    • Ability to perform structural analysis to substantiate repairs
    • Strong written and verbal communication skills
    • Strong investigative, analytical, and problem-solving skills
    • Self-motivated, conscientious and ability to prioritize multiple tasks
    • Knowledge of FARs, FAA policies, and vendor manual (AMM, IPC, CMM)
    • Must be willing to work a flexible work schedule to meet internal customer's needs
    • Aircraft/airline/MRO or aviation engineering experience desired

    Shift:

    • Typical shift is Tuesday thru the following Monday
    • 10 hours a day (w/additional 5 hours of pay on either end to cover travel)
    • 7 on/7 off rotation (no relocation requirement)
    • Travel costs covered (i.e., flights, hotel, rental car, etc.)

    Location:

    The location will start in Charlotte with two to three weeks of training. Once training has been completed, the location will change to one of the other locations listed above. Additionally, the location is subject to change (with an advanced notice) depending on where coverage is needed.


    Benefits:

    • coverage of up to one-half of employee's medical insurance premium for a base plan
    • 401(k) with matching


    This is a W-2 hourly position with an estimated pay rate of $65.00 per hour.

    Employment Type: FULL_TIME

    Apply