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Customer Liaison Engineer Jobs (NOW HIRING)

Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of ... This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and ...

The Production Liaison Engineer serves as a key technical liaison between customers, manufacturing, and engineering teams. This role is responsible for troubleshooting technical issues, investigating ...

Production Liaison Engineer

Irvine, CA · On-site

$90K - $105K/yr

The Production Liaison Engineer serves as a key technical liaison between customers, manufacturing, and engineering teams. This role is responsible for troubleshooting technical issues, investigating ...

Senior Liaison Engineer

Jessup, MD · On-site

$127K - $174K/yr

Senior Liaison Engineer Liquid Robotics is seeking a Senior Liaison Engineer to join our Jessup, MD ... We solve critical problems for defense, commercial, and science customers. Visit us at www.liquid ...

Liaison engineering supporting heavy maintenance base operations at aircraft MRO's. Principle ... Must be willing to work a flexible work schedule to meet internal customer's needs * Aircraft ...

Showing results 21-40

Customer Liaison Engineer information

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$17

$54

$81

How much do customer liaison engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer liaison engineer in the United States is $54.56, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $66.11 per hour, depending on experience, location, and employer.

What is a customer liaison engineer?

A Customer Liaison Engineer acts as a bridge between a company and its clients, ensuring smooth communication and resolving technical issues related to products or services. They are responsible for understanding customer needs, providing technical support, and coordinating with internal teams to address client concerns. Their goal is to enhance customer satisfaction, foster long-term relationships, and ensure that clients receive timely and effective solutions to their problems.

What are the key skills and qualifications needed to thrive as a customer liaison engineer, and why are they important?

To thrive as a Customer Liaison Engineer, you need a solid engineering background, strong problem-solving skills, and relevant technical qualifications such as a bachelor's degree in engineering or a related field. Familiarity with CRM systems, technical documentation tools, and industry-specific software is typically required. Outstanding interpersonal skills, proactive communication, and the ability to manage customer expectations make someone stand out in this role. These skills are crucial for effectively bridging the gap between customers and engineering teams, ensuring customer satisfaction and successful project outcomes.

How does a customer liaison engineer typically interact with internal teams and clients to resolve technical issues?

As a Customer Liaison Engineer, you'll serve as the bridge between clients and internal engineering or technical teams. Your responsibilities often include translating client feedback or technical concerns into actionable tasks for product development, troubleshooting customer issues, and ensuring timely resolutions. You may participate in regular meetings with both customers and internal departments, providing updates and clarifications. Effective communication and problem-solving skills are essential, as you’ll often need to balance client expectations with technical feasibility.

What is the difference between Customer Liaison Engineer vs Customer Support Engineer?

AspectCustomer Liaison Engineer
Primary RoleActs as a bridge between customers and technical teams to ensure product satisfaction and resolve issues.
CertificationsTypically requires engineering degrees and technical certifications relevant to the industry.
Work EnvironmentEngages directly with clients, often onsite or via remote communication, and collaborates with engineering teams.
Customer InteractionFocuses on building relationships, understanding customer needs, and coordinating solutions.

While both roles involve customer interaction, a Customer Liaison Engineer primarily bridges technical communication between clients and engineering teams, whereas a Customer Support Engineer focuses on troubleshooting and resolving technical issues directly for customers.

How much do customer liaison engineers make?

Customer Liaison Engineers typically earn between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on certifications, technical skills, and the complexity of customer interactions involved in the role.
Infographic showing various Customer Liaison Engineer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $113,493 per year, or $54.6 per hour.

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Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
To deliver on that mission, Amazon Leo is looking for talented candidates who combine superb technical, research and analytical capabilities with a demonstrated ability to get the right things done quickly and effectively. We’re looking for people who innovate and love solving hard problems and building hardware. You will work hard, have fun, and make history!
In this role, you’ll join Amazon Leo's Structural Integrity and Analysis team as a Liaison Engineer to innovate and solve engineering issues that arise during Amazon Leo production operations leading to every flight of our constellation of satellites. You will be working on the shop floor along side Manufacturing and Quality teams to develop engineering dispositions related to non-conformances. You will work hard, have fun, and make history!
This Liaison Engineer must have Material Review Board (MRB) experience in aerospace programs, and must be able to understand the balance between engineering judgment versus analysis rigor and when each is appropriate.
Key job responsibilities
• Review and disposition non-conformance events related to the structural integrity of the spacecraft and its ground support equipment that may occur in all phases of the Kuiper operations: procurement, storage, handling, manufacturing, assembly, testing, transportation, final integration, launch and orbital operations;
• Develop standard repairs, rework procedures, propose design for manufacturing (DFM) improvements, improved processes and work instructions;
• Document static, dynamic and fatigue stress analyses when needed to support dispositions, interpreting established structural analysis reports;
• Develop analysis methods to address common structural non-conformances;
• Work with Quality, Design, Manufacturing, Structural Engineering and experts from other engineering fields to provide root cause failure analyses;
• Interact with internal customers, external customers, and suppliers;
A day in the life
This Liaison/MRB Engineer will be providing engineering support to resolve engineering issues that arise during manufacturing and assembly processes, quality inspection and acceptance tests, through the application of engineering and design principles, consulting the engineering development teams as needed.
About the team
The Liaison Engineering team is part of the Amazon Leo Structural Integrity and Analysis teams (Structural Analysis, Loads and Dynamics, Materials and Processes and Reliability) that is ultimately responsible for Integrity of not only the spacecraft but all other commodities supporting the program, inside and outside of the Mechanical Engineering group.
BASIC QUALIFICATIONS- Bachelor's degree in engineering or equivalent
- 5+ years of demonstrated experience in a Structural Liaison Engineer / Material Review Board (MRB) role with aircraft, spacecraft, or launch vehicle structures
PREFERRED QUALIFICATIONS- Master's degree in electrical engineering, computer engineering, or equivalent
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Strong fundamentals in structural dynamics (modal, frequency response, random vibration, sine and acoustic analyses/tests);
- Experience with fatigue and fracture analyses;
- Knowledge of or experience with spacecraft technology and related primary, secondary and tertiary structures;
- Familiarity with Manufacturing Execution System (MES);
- Strong understanding or Geometric Dimensioning & Tolerancing;
- Strong understanding of ANSI Y14.5M-1994 (drawing interpretation);
- Experience with Siemens Products (Teamcenter, NX, NX Nastran).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.


USA, WA, Kirkland - 137,300.00 - 185,700.00 USD annually