1

Customer Insight Manager Jobs (NOW HIRING)

The Consumer Insights Manager is part of our Consumer Insights & Analytics team. The Consumer ... customer leaders, and in written presentations, utilizing ""storytelling techniques"" to ...

Roles & Responsibilities Customer engagement insight consultants are responsible for gathering ... They will strong executers capable of managing programs independently. \n \n \n Relevant prior ...

Customer Insights Manager Hybrid position working from the Legacy Support Center located in Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident ...

Customer Insights Manager Hybrid position working from the Legacy Support Center located in Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident ...

Customer Insights Manager Hybrid position working from the Legacy Support Center located in Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident ...

Customer Insights Manager Hybrid position working from the Legacy Support Center located in Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident ...

Customer Insights Manager Hybrid position working from the Legacy Support Center located in Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident ...

next page

Showing results 1-20

Customer Insight Manager information

See salary details

$33K

$66.1K

$107K

How much do customer insight manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer insight manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Customer Insight Manager jobs? Cities with the most Customer Insight Manager job openings:
What states have the most Customer Insight Manager jobs? States with the most job openings for Customer Insight Manager jobs include:
Infographic showing various Customer Insight Manager job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 17% Full Time, 62% Part Time, and 17% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Analyst, Service Quality & Customer Insight

Melcoresorts

Los Angeles, CA • On-site

Full-time

Posted 3 days ago


Job description

REQ13097 Analyst, Service Quality & Customer Insight (Open)

POSITION SUMMARY:

Develop and execute customer surveys, researches and observations to obtain insights on customer sentiments and recommend areas for improvement.

PRIMARY RESPONSIBILITIES:

  • Support the market research functions from survey design, data collection to analyze of results and presentation of findings.
  • Collect data on consumers, competitors and market place and consolidate information into actionable recommendations, reports and presentations.
  • Understand business objectives and design surveys to discover current and prospective customers' preferences.
  • Perform valid and reliable competitive analysis on various companies' market offerings, identify market trends, pricing/business models, sales and methods of operation.
  • Prepare property level periodic reports of key performance indicators and interpret prevailing trends for review by management.
  • Liaise with business units and senior management and able to explain complicated topics in an approachable manner.

KEY PERFORMANCE INDICATORS:

  • Friendly and proactive communication manner
  • Highly committed to continuous improvement of customer experience and work processes
  • Able to establish positive work relationship with colleagues and business units
  • Timely completion of delegated tasks with high accuracy

QUALIFICATIONS:

Experience

  • Preference is given to candidates with one to two years of relevant work experience Preference is given to candidates with gaming or hospitality experience

Education

  • Bachelor's Degree in business, hospitality, or analytical fields

Skills / Competencies

  • Detailed oriented
  • Self-starter and highly motivated
  • Ability to work in fast-paced and high-pressure environment
  • Ability to work well in teams and individually
  • Proficiency in MS Excel and PowerPoint
  • Fluency in verbal and written English
  • Fluency in verbal Cantonese / Chinese desirable
  • Preference is given to candidates with experience of using statistical and database software or with knowledge in at least one of the programming languages