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Customer Implementation Manager Jobs in Atlanta, GA

HD Supply

Manager, Implementation

Atlanta, GA · On-site

... through implementation. You will partner closely with commercial, supply chain leaders and cross ... Experience supporting customer-focused or commercial growth initiatives in a B2B environment

JLL

Product Implementation Team Manager

Atlanta, GA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Confident conducting customer calls and running product demos, with strong written and verbal ...

Deluxe

Implementation Consultant

Atlanta, GA · On-site

You will lead multiple customer implementation projects simultaneously by combining deep product expertise with project management discipline. You will work cross-functionally with teams including ...

Novatech.net

Director of Implementation

Alpharetta, GA · On-site

... customer service in the business solutions industry. From managed print and managed IT to ... Role Overview The Director of Implementation provides strategic and operational leadership for the ...

IPA

Implementation Engineer I

Duluth, GA · On-site

$30.76 - $36.53/hr

Direct partnership with Project Management, Sales, and Engineering to deliver a seamless customer experience. * Professional development and career growth, including a path to Implementation Engineer ...

IPA

Implementation Engineer I

Duluth, GA

Direct partnership with Project Management, Sales, and Engineering to deliver a seamless customer experience. * Professional development and career growth, including a path to Implementation Engineer ...

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Showing results 21-40

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Atlanta, GA

Customer Implementation Manager information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do customer implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer implementation manager in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Atlanta, GA?

For Customer Implementation Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Atlanta, GA look for?

The top searched job categories for Customer Implementation Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Customer Implementation Manager jobs?

Cities near Atlanta, GA with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $101,551 per year, or $48.8 per hour.

Manager, Implementation

HD Supply

Atlanta, GA • On-site

Full-time

Posted 8 days ago

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

145th of 427 rated retail wholesalers

Job description

This role is designed for a strategic executor who can lead high-impact business initiatives from concept through implementation. You will partner closely with commercial, supply chain leaders and cross-functional teams to drive key priorities, establish clear governance, maintain executive-level communication, and ensure initiatives are delivered on time and aligned to business objectives. The ideal candidate will bring a consulting mindset to complex business challenges, anticipate risks and opportunities, and translate strategic priorities into actionable plans that drive measurable results.
Preferred Qualifications
  • Background in Commercial Operations, Consulting, Business Operations, Sales, Merchandising, Customer Experience, or a related field
  • Experience supporting customer-focused or commercial growth initiatives in a B2B environment
  • Demonstrated experience leading cross-functional business initiatives from planning through execution
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint, with the ability to perform basic analysis and develop impactful business presentations
  • Experience leading teams, coaching associates, or managing direct reports preferred
  • Bachelor's degree in Business Administration, Strategy, Communications, Marketing, Supply Chain, or a related field

Job Summary
Manages the execution of specific business initiatives, ensuring alignment with organizational goals and collaboration across departments.
Major Tasks, Responsibilities, and Key Accountabilities
  • Develops and implements detailed project plans, timelines, and budgets, ensuring timely execution.
  • Coordinates with various departments to ensure that all resources are allocated effectively.
  • Oversees, coaches, and fosters the growth of direct reports, while providing guidance and support to ensure tasks align with project goals.
  • Identifies potential risks associated with project execution and develops strategies to mitigate them effectively.
  • Responds to and resolves escalated issues during or after implementation, while troubleshooting and recommending solutions to proposed challenges.
  • Reports on the progress and performance of initiatives to the senior team and other stakeholders.
  • Implements best practices and identifies opportunities for process improvements to enhance project efficiency and effectiveness.

Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
  • Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel 20% to 50% of the time.

Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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