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Customer Implementation Manager Jobs in Maine (NOW HIRING)

Customer Service Representative

Machias, ME ยท On-site

$18.50 - $25.25/hr

... Management and Solution Implementation support services. Our diverse and talented personnel provide structure to develop and execute strategies to maximize mission success and have an established ...

We are looking for automotive service managers to manage and direct all service department ... Whether it's implementing new technologies, exploring innovative service offerings, or finding ...

We are looking for automotive service managers to manage and direct all service department ... Whether it's implementing new technologies, exploring innovative service offerings, or finding ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Microsoft Dynamics 365, CRM systems). Experience in developing and implementing sales strategies and plans. Excellent written and verbal communication skills, with the ability to present findings ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Guide and inspire your customer service representatives to deliver outstanding support * Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous ...

Showing results 21-40

Customer Implementation Manager information

See Maine salary details

$37.8K

$100.2K

$162.7K

How much do customer implementation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer implementation manager in Maine is $100,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,100.00 and $117,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Maine? For Customer Implementation Manager jobs in Maine, the most frequently searched job titles are:
What cities in Maine are hiring for Customer Implementation Manager jobs? Cities in Maine with the most Customer Implementation Manager job openings:
Infographic showing various Customer Implementation Manager job openings in Maine as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,226 per year, or $48.2 per hour.

Customer Service Representative

Toomey Technologies

Machias, ME โ€ข On-site

$18.50 - $25.25/hr

Full-time

Re-posted 10 days ago


Job description

Company Description

Founded in 2017 and headquartered in Manassas, Virginia, Toomey Technologies is a SBA certified HUBZone, and Woman Owned Small Business experienced in Program Management and Solution Implementation support services.  Our diverse and talented personnel provide structure to develop and execute strategies to maximize mission success and have an established track record supporting critical initiatives. We develop and execute strategies to maximize mission success and apply in-depth industry knowledge, analytics and expertise to design the right solution. Once the strategy is in place, we help communicate the changes and promote adoption among stakeholders.

Job Description

Seeking a full-time Customer Service Representative to join our team in Machias, Maine. The position is located in a fast-paced, incoming contact center that services a branch of the United States Department of Defense (DOD) with their human resource (HR) needs. We are looking for a candidate with office, administrative, and database experience. The ideal candidate is a highly detail-oriented team player who will be one of the points of contact at the facility, greeting others in a polite, and well-spoken manner.  Must be able to multi-task efficiently, experience with database operations, attention-to-detail, customer focused, detail-oriented and possesses excellent typing skills, The ability to be empathetic, yet confident and able to work independently, as well as within a team, and with management.

  • Answer inquiries via telephone and respond to customer requests using excellent customer service etiquette.
  • Log all inquiries, update information in the tracking system, and in accordance with call center procedures.
  • Identify, research, and resolve customer inquiries using the computer system and call center resources.
  • Escalate inquiry tickets with details of research and troubleshooting steps taken.
Qualifications
  • Possess an active Secret clearance or ability to obtain one
  • Basic computer knowledge/technological skills - adept in using search tools, browsers, e-mail features, file attachments, file transfers, etc.
  • Excellent verbal, oral, and written communications skills.
  • The ability to type fast, accurately, and create grammatically correct responses without any spelling or grammatical errors.
  • Ability to comprehend, capture, and interpret basic customer information.
  • Quality management of work – highly attentive to detail, look for means of improving, as well as promoting quality work.
  • High level of motivation – A self-starter with the ability to make efficient use of time and resources.
  • Computer literate with the ability to learn customer service software.
  • Professional verbal and written communication skills and ability to type 40 wpm.

Additional Information

Only qualified candidates will be contacted.  Be sure to keep an eye on your spam or junk folders in case our emails end up in there!  Please, no phone calls directly to our business, CEO, hiring managers, or recruiters. Due to the high volume of applicants, we typically receive for our career openings, we are not able to do phone interviews until later stages of the hiring process.

Toomey Technologies is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, gender, disability, age, or veteran status.